Hi, I am new to Android so please feel free to treat me as a toddler.
I have just bought a Nexus 7 16GB 2012 which had a cracked screen, I tested it after I received it and the screen was on Welcome but non responsive, I put this down to the cracked screen, however when the replacement arrived and I fitted it (without any aggro) I was gutted, shiny new screen, display clear, but still not responding to my touch, I have tried to do a hard restore but when plugged into laptop via USB it gets to the Android on his back but only option available is start, if I do this without being plugged in, it gives me recovery mode option but hangs at the Google screen when selected.
Any advice will be gratefully received.
Thanks,
Nik.
I have just bought a Nexus 7 16GB 2012 which had a cracked screen, I tested it after I received it and the screen was on Welcome but non responsive, I put this down to the cracked screen, however when the replacement arrived and I fitted it (without any aggro) I was gutted, shiny new screen, display clear, but still not responding to my touch, I have tried to do a hard restore but when plugged into laptop via USB it gets to the Android on his back but only option available is start, if I do this without being plugged in, it gives me recovery mode option but hangs at the Google screen when selected.
Any advice will be gratefully received.
Thanks,
Nik.