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  • 1 Post By FishenFool
  1. Thread Author  Thread Author    #1  

    Question does each tablet only have one fixed serial number?

    i sent my tablet for the 4th repair, all of sudden, i got a new serial number. i haven't got it back yet.

    i am chatting with the asus people online , s/he doesn't seem to know. s/he told me that if they will send me a replacement, they will have to contact me and ask for my permission first.

    now i wonder if every computers, tablets , etc only have one fixed serial number? s/he told me that they changed the motherboard. does that change the serial number of the tablet?
  2. #2  

    Default Re: does each tablet only have one fixed serial number?

    Quote Originally Posted by preppystud View Post
    i sent my tablet for the 4th repair, all of sudden, i got a new serial number. i haven't got it back yet.

    i am chatting with the asus people online , s/he doesn't seem to know. s/he told me that if they will send me a replacement, they will have to contact me and ask for my permission first.

    now i wonder if every computers, tablets , etc only have one fixed serial number? s/he told me that they changed the motherboard. does that change the serial number of the tablet?
    each machine has only one serial number
    LG-isai
  3. Thread Author  Thread Author    #3  

    Default Re: does each tablet only have one fixed serial number?

    then how come i got a new serial for the same tablet now? i still have the original box, it is totally different from the serial number that they sent to me in the email notice.
  4. #4  

    Default Re: does each tablet only have one fixed serial number?

    Maybe they sent you a refurb rather than your actual fixed device.

    Sent from my SAMSUNG-SGH-I747 using Tapatalk
    Ntchwaidumela likes this.
  5. #5  

    Default Re: does each tablet only have one fixed serial number?

    Does it matter?
  6. Thread Author  Thread Author    #6  

    Default Re: does each tablet only have one fixed serial number?

    i don't know. i hope not. or maybe the repair center and the customer service center don't communicate with each other too often.

    i will let you all know when i get it.

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