I cannot get my BT internet mail to sync on Nexus 2013 update 5.1.1
I am trying to get my BTinternet mail through on Nexus 7 2013 subsequent to an update on which stated that it was ‘merging email’ and after which the battery was suddenly draining very fast. Then there was another update that didn’t cure the problem. . Now on update 5.1.1
I concluded that it was the email that was causing the battery drain so I took (only the email) back to factory settings. I was right the problem went and so did my email.
BUT now having re-established gmail (which it seems I cannot avoid having and never use because I don’t want two addresses) I cannot get my btinternet mail to sync although the tablet recognises the address which I re-established filling in the slots as requested by the tablet and there it is in the merged Gmail portal/slot saying waiting for sync (for ever) showing a streaking line with caption 'getting your messages' which it isn't!!! ‘Factory settings’ evidently doesn’t mean as it was when I first had the tablet! Gmail is working….but not getting my btinternet messages. Yahoo is getting my BT messages…but it is too much of a pain of a site to use.
Is Google trying to force everyone to use Gmail???
Where it says HELP, it tells you to turn sync on and off several times …For hours I looked for sync And eventually found it in ‘accounts’ (3 dashes) which is not listing any email at all. Why on earth do they hide something so important?
Maybe that isn’t the right sync? But I cannot find any other. PLEASE if anyone actually has enough up-to-date intimate knowledge to understand what I can be doing wrong I would be so grateful. Lot of the answers one is pointed to are not current.
I have seen the Utube one that has satisfied many people but sync on my tablet is not currently like that.
Thanks, Julia
I am trying to get my BTinternet mail through on Nexus 7 2013 subsequent to an update on which stated that it was ‘merging email’ and after which the battery was suddenly draining very fast. Then there was another update that didn’t cure the problem. . Now on update 5.1.1
I concluded that it was the email that was causing the battery drain so I took (only the email) back to factory settings. I was right the problem went and so did my email.
BUT now having re-established gmail (which it seems I cannot avoid having and never use because I don’t want two addresses) I cannot get my btinternet mail to sync although the tablet recognises the address which I re-established filling in the slots as requested by the tablet and there it is in the merged Gmail portal/slot saying waiting for sync (for ever) showing a streaking line with caption 'getting your messages' which it isn't!!! ‘Factory settings’ evidently doesn’t mean as it was when I first had the tablet! Gmail is working….but not getting my btinternet messages. Yahoo is getting my BT messages…but it is too much of a pain of a site to use.
Is Google trying to force everyone to use Gmail???
Where it says HELP, it tells you to turn sync on and off several times …For hours I looked for sync And eventually found it in ‘accounts’ (3 dashes) which is not listing any email at all. Why on earth do they hide something so important?
Maybe that isn’t the right sync? But I cannot find any other. PLEASE if anyone actually has enough up-to-date intimate knowledge to understand what I can be doing wrong I would be so grateful. Lot of the answers one is pointed to are not current.
I have seen the Utube one that has satisfied many people but sync on my tablet is not currently like that.
Thanks, Julia