A
AC Question
I bought a second-hand Wi-Fi only Nexus 7 (2013), which came wiped, with Android 6.0.1 installed, but it won't connect to my home Wi-Fi router. It will save the details but when it tries to connect I get the message 'Wi-Fi Connection Failure'. I am certain the password is correct.
Other devices connect without problems, and I have successfully connected the Nexus to a work Wi-Fi network, but it's no good to me if it won't connect at home. I previously had another Nexus 7 that would connect fine, but was recently bricked by an Android update.
I have tried all suggested fixes I can find online, including:
- Restarting the router
- Wiping data on the Nexus 7
- Restarting the Nexus (in safe and normal mode)
- Switching Wi-Fi/Airplane Mode on and off on the Nexus 7
- Forgetting and re-entering the network details
- Changing the frequency on the Nexus 7
- Changing the channel and security settings on the router
None has any effect. As far as I know my router is on the latest firmware. It's a Sky Hub, which broadcasts at 2.4 GHz.
Can anyone think of a fix or any known issues? I can return the device free to the retailer but would like to see if I can avoid the hassle.
Other devices connect without problems, and I have successfully connected the Nexus to a work Wi-Fi network, but it's no good to me if it won't connect at home. I previously had another Nexus 7 that would connect fine, but was recently bricked by an Android update.
I have tried all suggested fixes I can find online, including:
- Restarting the router
- Wiping data on the Nexus 7
- Restarting the Nexus (in safe and normal mode)
- Switching Wi-Fi/Airplane Mode on and off on the Nexus 7
- Forgetting and re-entering the network details
- Changing the frequency on the Nexus 7
- Changing the channel and security settings on the router
None has any effect. As far as I know my router is on the latest firmware. It's a Sky Hub, which broadcasts at 2.4 GHz.
Can anyone think of a fix or any known issues? I can return the device free to the retailer but would like to see if I can avoid the hassle.