No $25.00 Credit

**floridausa** · 08-10-2012, 07:50 AM

I never got any credit from google play. I signed up with the wallet using my credit card but when I order a paid app its never gives me any option to get credit. The app is always charged to my credit card but no credit applied to my card.
I called google play but was told that nothing could be done with a credit on my credit card.
Was told to do a factory reset on the Nexus and see if that would work, but I don't feel that this should be the answer.
I give up...

**tqmcguire** · 08-10-2012, 08:03 AM

Originally Posted by floridausa

I never got any credit from google play. I signed up with the wallet using my credit card but when I order a paid app its never gives me any option to get credit. The app is always charged to my credit card but no credit applied to my card.
I called google play but was told that nothing could be done with a credit on my credit card.
Was told to do a factory reset on the Nexus and see if that would work, but I don't feel that this should be the answer.
I give up...

Unfortunately I think that's all that can be done. I had the same problem. When I unlocked the bootloader I received the credit but, of course, that factory resets the Nexus 7. There really should be another way but this seems to be Google's stance.

**stevesd** · 08-10-2012, 12:20 PM

I deleted my main account, and reentered it, and up popped my credit.

Sent from my Nexus 7 using Android Central Forums

**eddiemcgee** · 08-10-2012, 01:21 PM

I did a factory reset and I still have not received it.

Eddie

Sent from my Nexus 7 using Android Central Forums

**floridausa** · 08-10-2012, 01:30 PM

I did a factory reset and now I've got my credit. It seems a little crazy...
The apps I purchased with my credit card will not be refunded, but at least I got the credit now.