Nexus 7 tablet has poor build quality.

**corydorcutt** · 08-12-2012, 10:11 AM

Originally Posted by neller2000

Wow, a lot of stupid comments in here. I'm on 20 now. Writing this on the 20th. They were all defective with blatant screen rise. The only trolls and liars in this thread are the ones who said they had no problems.

Tell you what, take a drive to Malone, NY. Bring your "perfect condition" tablet with you. I'll give you mine plus cover the gas of driving here. If it turns out it has screen rise you're out of luck. It's not my fault or the OP that you feel you need to lie just because you don't consider screen rise a defect or whatnot.

I love the tablet. Love the size. Love the NFC. Love the speed and new OS. HATE THE CRAP BUILD QUALITY.

No screen rise on my device. I can take some very detailed pictures if you want. I'm not going to drive to NY since I live in Seattle. If you truely somehow managed to go through 20 units (I honestly have trouble believing that, at that rate you've been going to the store every day and getting a new one) I would think it would be pretty obvious that retailers in your area got a bad batch. All the happy customers with good N7's on this board aren't part of some massive conspiracy to trick you.

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**dmmarck** · 08-12-2012, 10:40 AM

Listen, we can dicker about build quality all you want (mine's fantastic but I'm not nitpicking this like I did with the GNex), but let's not resort to name calling.

Thanks.

**Cory Streater** · 08-12-2012, 10:43 AM

Exactly. Thanks dmmarck.

**wilfreb** · 08-12-2012, 10:43 AM

I was gonna buy the nexus 7 but after reading all the quality issues I will buy the Galaxy Tab 2 7" which have very good reviews.

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**retsaw** · 08-12-2012, 10:52 AM

Assuming the defective N7s are clustered together, then if blackberrymamba got all 10 from the same batch the odds really aren't that high. In other words, if he/she is buying/replacing them 3-4 at a time it is plausible to get this result due to a bad batch.

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**RichardRight** · 08-12-2012, 11:10 AM

Originally Posted by retsaw

Assuming the defective N7s are clustered together, then if blackberrymamba got all 10 from the same batch the odds really aren't that high. In other words, if he/she is buying/replacing them 3-4 at a time it is plausible to get this result due to a bad batch.

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But why would he keep at least four defective units?

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**RichardRight** · 08-12-2012, 11:15 AM

Originally Posted by wilfreb

I was gonna buy the nexus 7 but after reading all the quality issues I will buy the Galaxy Tab 2 7" which have very good reviews.

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Nexus 7 gets higher ratings at Amazon than Galaxy Tab 2. Also, the tech press regularly calls the nexus 7, not the galaxy tab, the best tablet.

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**dancing-bass** · 08-12-2012, 11:15 AM

Originally Posted by Mco119

One thing I see over and over again on this forum is people reaching the conclusion that their N7's screen is somehow lacking in color because it isn't as vibrant as what they see on their GNex. People, please try to understand the technology present here. The Nexus 7 has an IPS LCD screen. The GNex uses a super AMOLED display. These are two totally different types of technology.

I won't go into it much, but the main point here is that AMOLED screens, while bright and vibrant, are infamous for being over saturated, and for producing poor color accuracy. They look pretty, but the colors you see often don't match up with what you'd see if the object was in front of you. LCD screens tone down the ridiculous amount of over saturation seen on their AMOLED counterparts, typically producing much more realistic color accuracy. However, if what you're used to seeing everyday is a GNex, such improved color accuracy may end up looking dull somehow to you. That is the problem I think many of you are having..it has nothing to do with the unit only costing $200.

On my end, my Nexus 7 has absolutely killed my GNex screen for me. Now I feel like I'm looking at some Candyland colored cartoon whenever I look at the display..I really notice how overly saturated it is, and I much, much prefer the more "true to life" color accuracy seen with my N7's LCD. This will be my last AMOLED screen if I can help it, as much as I love my Galaxy Nexus.

This. Thank you for posting this. I am thinking about getting an N7 myself. Not that I need it or have a specific use for it, just think it would be cool. Just having a hard time justifying spending the money on it, even if it is a fantastic price for the tablet.

I have a Gnex, so the heads up about the screen colour is much appreciated. (Just hoping that if/when I take the leap I don't have any quality issues with it)

**AZBrowncoat** · 08-12-2012, 11:41 AM

Originally Posted by RichardRight

Nexus 7 gets higher ratings at Amazon than Galaxy Tab 2. Also, the tech press regularly calls the nexus 7, not the galaxy tab, the best tablet.

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But isn't that conclusion generally based on raw specs and possibly a single review unit (sometimes provided by the manufacturer) and not real world usage? Reviews are great, I love them, I use them - and partially based my decision to purchase one on glowing reviews...but sometimes positive reviews are not indicative of the real world results once thousands of a devices are shipped and in customer hands.

I salute all of you that received a "perfect" device; however I did not - but I'm also not willing to go through multiple units searching for a "perfect" device so I returned mine despite the fact that I now have a few accessories that I had ordered that it is just not cost effective to return.

I loved the size and feel of the device when compared to my iPad (Nexus fit nicely into my cargo shorts pockets) but the build the build quality was sporadic to be certain.

Maybe I'll pickup a discount refurb device once they start hitting the resellers, as with this many units being returned I can't imagine that ASUS will just scrap them.

**hansgroter** · 08-12-2012, 11:56 AM

you must have a defective unit

**RichardRight** · 08-12-2012, 12:03 PM

Originally Posted by AZKindle

But isn't that conclusion generally based on raw specs and possibly a single review unit (sometimes provided by the manufacturer) and not real world usage? .

The nearly five stars it gets on Amazon is based on dozens of real world users.

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**AZBrowncoat** · 08-12-2012, 12:10 PM

Originally Posted by RichardRight

The nearly five stars it gets on Amazon is based on dozens of real world users.

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Sorry...was more referring to the "professional" review and I should have been more specific.

**LegalAmerican** · 08-12-2012, 12:32 PM

Who honestly tries 20 devices before frustration causes them to give up on that device? No one. If you've had twenty defective units, do all of us a favor and buy something else. If you love the size, there's other 7" tablets out there.

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**John-Smith** · 08-12-2012, 01:22 PM

This device suffers from backlight bleed, screen lift, horizontal line artifacts, and other issues.

OK so I think I'm done with this device. I've gone through 10 now and I really think Google owes me and others for having to exercise quality control for them. Heres the lowdown.

1st: I threw in a tire fire and it MELTED! Can you believe that? So shoddy.
2nd: I put it in my dogs cage for a week, and the screen suffers from MAJOR scratches and horrible battery life. Had to send that one back.
3rd: I went scuba diving, and could not for the life of my get gps to work underwater.
4th: I threw it as hard as I could, and it wouldn't come back to me. My boomerang is much more accurate. Design Flaw!!
5th: I dragged behind my car tied to a string and it completely shattered. Once again, SHODDY!
6th: I took apart, spit in it, rubbed it all around vigorously with my finger and then it wouldn't even start!?
7th: I was playing angry birds and one of the birds flew OVER the pigs. Obviously a glitch in the device, had to send that one back.
8th: It suffered from MAJOR touchscreen issues, after hitting with a hammer a few times.
9th: The backing has HORRIBLE grip, I was taking a picture of myself on the can and it fell into the toilet, it wouldn't start up even after flushing several times.
10: The glass separation was atrocious after I pulled the glass from the device.

**blackberrymamba** · 08-12-2012, 01:53 PM

Originally Posted by crackberrytraitor

I, for one would like to apologize for insinuating that you were a liar. You must truly have incredibly bad luck. Like cosmically bad luck. The chances of getting 10 bad units are mind-blowing low. I've bought two and neither have any issues.

Like some others, I would like to thank you for your sacrifice of taking all the bad ones and leaving the good ones for us.

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All are defective IMO since all have light bleed, but your welcom

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**blackberrymamba** · 08-12-2012, 01:56 PM

Its just bad build quality. Some people just learn to live with it

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**dmmarck** · 08-12-2012, 02:10 PM

Originally Posted by blackberrymamba

Its just bad build quality. Some people just learn to live with it

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Thus the tradeoffs. It's all economics

.

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**blackberrymamba** · 08-12-2012, 02:57 PM

Originally Posted by retsaw

Assuming the defective N7s are clustered together, then if blackberrymamba got all 10 from the same batch the odds really aren't that high. In other words, if he/she is buying/replacing them 3-4 at a time it is plausible to get this result due to a bad batch.

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Possible. But it can also be a tell tale sign of a quality control problem which extends to all devices regardless of batch.

**blackberrymamba** · 08-12-2012, 03:04 PM

Look the tablet is amazing. It's genius in the palm of your hand really. I think Asus and Google came up with a stellar product. Maybe I might be quibbling over issues, or maybe as a consumer I demand a good quality product...not something that would be considered passable and unnoticeable to the majority. Or maybe I've been unlucky which to me...isn't logical since I've gone through 10. Not trying to trash the tablet and say it is junk. It's good but it has issues that need to be worked out.

Whatever the case may be, I liked this product enough to try my luck at 10 tablets. No normal person would do this, but someone who really liked the device would try it. That was my issue. I liked this device that I thought ok, I just got a bad one, and hoped to get a good one. So return, then another bad one. And so began the cycle of exchanging and returning...then buying 4 at a time, etc.

I kept one out of the last batch of 4 and even decided to live with the little backlight bleed, only to find out that the screen would flicker when I would get a low wifi signal, and weird horizontal line pop up. Guess what I'm still debating on returning it despite those defects. That's how good this tablet is...but ultimately I know I won't be happy with three total defects that are noticeable to me. So I will be returning the 10th one soon.

**Jaingo5150** · 08-12-2012, 03:11 PM

10 replacements would cause a company to simply promote you to a spectator. At that rate with only 30 days of release, you would become a money pit that cannot be made happy. Easier to refund you and wish you well.

I have had no issues at all with the 3 my family owns. Sorry for your bad luck.

Where are you purchasing from??

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**retsaw** · 08-12-2012, 03:17 PM

Originally Posted by blackberrymamba

All are defective IMO since all have light bleed, but your welcom

How exactly are you defining light bleed? No LCD will have perfect blacks, that's just the nature of the tech, some light will come through the black pixels, that in itself does not mean it is defective. You might say more light comes though at the edges, and maybe it does at the very edges, but if I look at the edge dead on I can't notice it, I only notice it when the screen is at an angle. I certainly don't consider the LCD to be defective. I will admit my Nexus 7 isn't perfect, it does have a very slight screen lift issue on the left side, but it is minor enough not to bother me so I decided to stick with the one I've got and I'll only send it back if it gets worse.

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**dralezero** · 08-12-2012, 03:21 PM

Google must be confirming that the Google play returns do have problems or else people would not return so many after being charged on that hold they put on your card. If they find there isn't something wrong they charge you is what it says. But probably don't enforce it maybe.

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**Mco119** · 08-12-2012, 04:02 PM

Originally Posted by blackberrymamba

All are defective IMO since all have light bleed, but your welcom

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I've not seen a single picture of a device that actually has backlight bleeding. Not one. What I HAVE seen are dozens of people claiming their device has backlight bleed because they don't have a clue how a backlit LCD screen is supposed to look...i. e. blacks are a dark grey, and NOT the true black seen on an AMOLED screen. My guess is that part of this is due to the large number of GNex and SGS3 users that have picked up this tablet..they are used to seeing AMOLED everyday. They see the screen is lighter on a black background (and maybe slightly more so over the LED backlights themselves), and they think the device is defective. It isn't. Or the vast majority aren't. That's why it was never spotted by the dozens, maybe even hundreds, of professional reviews that look at tech for a living.

If your device has backlight bleeding issues, please post pics. I've had four N7's pass through my hands, and not one has had the slightest issue in this regard. Since you claim to have had 10 defective devices, I'd assume you have pics of at least one problem of this kind.

**Mco119** · 08-12-2012, 04:05 PM

Oops..double post.

**corydorcutt** · 08-12-2012, 04:17 PM

I was gonna buy the nexus 7 but after reading all the quality issues I will buy the Galaxy Tab 2 7" which have very good reviews.

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GT2 7" is a seriously, SERIOUSLY inferior tab. Just warning you, you may regret it before too long. And the majority of people aren't having build issues. The reviewer and Amazon rating of the N7 is higher by far than GT2 7" which tells you that most people are getting devices that are perfectly fine.