com.process.google.gapps has crashed.

**JellyBeanzz** · 10-08-2012, 12:16 AM

So I had a bug where I could not download anything on the Google play store, it just took me to the home screen, so I restarted my Nexus 7, and it came up with error. I have been looking online and they all said that you Should go into accounts and sync and disable sync , but there isn't anything called accounts and sync on my nexus 7. So where can I find it, I don't really want to do everything all over again.

**MJKearney** · 10-08-2012, 12:28 AM

Coincidentally I also got this message a few hours ago for the first time. It didn't seem to affect anything, so I ignored it, figuring it was something that would fix itself. I guess it did. Didn't have any problems with downloading.

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**MangoPowah** · 10-08-2012, 12:39 AM

Open up settings and scroll down. It'll be right there.

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**JellyBeanzz** · 10-08-2012, 12:40 AM

Originally Posted by MJKearney

Coincidentally I also got this message a few hours ago for the first time. It didn't seem to affect anything, so I ignored it, figuring it was something that would fix itself. I guess it did. Didn't have any problems with downloading.

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well I can't use the Google play store, it just returns to the home screen and when I try to open it up again, it just closes. 3rd time replying btw, hope this one goes through

**dmmarck** · 10-08-2012, 05:32 AM

Originally Posted by JellyBeanzz

well I can't use the Google play store, it just returns to the home screen and when I try to open it up again, it just closes. 3rd time replying btw, hope this one goes through

Did you see the screen shot? See where it says "Google" under accounts? That's you.

**JellyBeanzz** · 10-08-2012, 06:22 AM

Originally Posted by dmmarck

Did you see the screen shot? See where it says "Google" under accounts? That's you.

Well when I click on my account, it just brings upcalender, chrome, contacts, currents, gmail, Google photos, and instant upload. So I disabled them all and rebooted and I still get the same error.

**JellyBeanzz** · 10-08-2012, 06:36 AM

Ups

**petefromphilly** · 10-08-2012, 07:19 AM

If the problem is only with the play store, you could try going into settings>apps> swipe to the left to go to all apps, select play store and try forcing it to stop, clear the cache and clear data. That will reset the app. If it works, it will be like ending the store for the first time.

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**JellyBeanzz** · 10-08-2012, 07:32 AM

Originally Posted by petefromphilly

If the problem is only with the play store, you could try going into settings>apps> swipe to the left to go to all apps, select play store and try forcing it to stop, clear the cache and clear data. That will reset the app. If it works, it will be like ending the store for the first time.

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Unfortunately, I've tried that but doesn't work. I can run the app, but when I try to download an app, it just crashes.

**dmmarck** · 10-08-2012, 07:36 AM

Originally Posted by JellyBeanzz

Well when I click on my account, it just brings upcalender, chrome, contacts, currents, gmail, Google photos, and instant upload. So I disabled them all and rebooted and I still get the same error.

Did you clear Google Framework recently?

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**JellyBeanzz** · 10-08-2012, 08:03 AM

Originally Posted by dmmarck

Did you clear Google Framework recently?

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Didn't help.

**dmmarck** · 10-08-2012, 08:17 AM

Originally Posted by JellyBeanzz

Didn't help.

Rooted and unlocked?

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**JellyBeanzz** · 10-08-2012, 08:33 AM

Originally Posted by dmmarck

Rooted and unlocked?

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Its not rooted and I don't know what unlocked means. I got my nexus 7 3 days ago. By the way I live in denmark, so some things might be different.

**petefromphilly** · 10-08-2012, 09:28 AM

Can you push anything to the tablet from the Web version of the play store?
What the above poster said could work. Otherwise you may need to do a factory reset, which sucks, but not as much as a market that doesn't work.

Are you rooted by any chance? If you run ClockworkMod Recovery, I'd suggest wiping the Dalvick cache....

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**drezliok** · 10-08-2012, 09:29 AM

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**JellyBeanzz** · 10-08-2012, 10:37 AM

Originally Posted by petefromphilly

Can you push anything to the tablet from the Web version of the play store?
What the above poster said could work. Otherwise you may need to do a factory reset, which sucks, but not as much as a market that doesn't work.

Are you rooted by any chance? If you run ClockworkMod Recovery, I'd suggest wiping the Dalvick cache....

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I'm not rooted, and I'm thinking about resetting it, it doesn't matter to much since I have only had my n7 for 3 days.

**JellyBeanzz** · 10-08-2012, 12:08 PM

Originally Posted by petefromphilly

Can you push anything to the tablet from the Web version of the play store?
What the above poster said could work. Otherwise you may need to do a factory reset, which sucks, but not as much as a market that doesn't work.

Are you rooted by any chance? If you run ClockworkMod Recovery, I'd suggest wiping the Dalvick cache....

Sent from my Nexus 7 using Android Central Forums

I'm not rooted, and I'm thinking about resetting it, it doesn't matter to much since I have only had my n7 for 3 days.

**petefromphilly** · 10-08-2012, 12:39 PM

Had to do the same after having mine for about a month. The device started crawling when a game I downloaded was chewing up data and didn't resolve when I uninstalled it. Fixed everything right up.

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