[pstjmack]

I'm having the problem which I *know* other users are suffering from since upgrading my Nexus 7 to Android JB 4.2 - apps won't download or update in the Google Play Store. Each time I try to update an app [there are about three waiting now, including Google+], or install a new one, I get an error message citing problems retrieving information from the server [RPC:S-5:AEC-0].

How to fix this? Clearing out the data and cache from Google Play Store doesn't seem to help.

I don't want to hard reset my entire machine or sign it up to a dummy account, as I know some fixes have recommended. But if I do have to put in a new account, what do I have to do and how much information do I risk losing? I'd rather just do this for the Play Store than the whole Nexus, of course. Please can someone advise.

I assume this is a problem at the server end to do with Google's new multiple accounts feature. They really should fix it. It's a ridiculous bug. Who wants to deprive your most enthusiastic users of their Google Play accounts?

[mr_nobody]

There's already a whole thread about this error. Did you try deleting and re-adding your google account?

[Isa Cheung]

Sadly clean the accounts does not work

still waiting for a fix........

[pawber]

The factory reset does work! I've been getting updates & installing new apps for about a week since I reset the Nexus 7.
You will have to reload your apps if doing a reset.

[madgamemike]

There's already a whole thread about this error. Did you try deleting and re-adding your google account?

This worked for me...FYI and Thank You

[Jared Scott1]

clear data from Google Services Framework in the app manager. reboot. done. go download apps...

[Henry Catherwood]

@ J Scot, Brilliant, that fixed my issue when deleting, rebooting and reconnection hadn't

Many thanks and also from my 8 year old