2 circles on my nexus 7 screen

Hi,

I just got my nexus 7 two weeks ago. Everything was working fine but then I noticed two circles on the screen. This did not affect the screen at all when it was turned on so I actually thought they were just smudge marks from something. But I tried to turn on my nexus this evening and it won't come on and now I realize the two circles are not just smudge marks. It was working perfectly the last time I turned it off.

I tried holding the 'on' button for a couple mins and then simultaneously with the volume control but it won't come on. I am now really worried the store I bought it from are going to say that the two perfect circles on the screen are from impact damage and that makes the warranty void.

Does anyone know of similar cases or can you tell me anything that will help my case.

For example, in the production process are the screens fitted on with circular suction pads or something that could explain the two circles?

Any suggestions!?

Can you post a picture? I just saw another post from someone who bought their N7 in the UK, and noticed 2 overlapping circles that look like someone used the N7 as a coaster. Here's his thread: [Only registered and activated users can see links. Click Here To Register...]

As for not turning on, leave it on charger for a good 12-24 hours without disturbing it, then try again.

that's really interesting that you mention this because i looked in to this same issue right after i bought my n7. i started to notice circles on the screen after blowing hot air on it to clean away smudges. at first, it really bothered me but after putting on a screen protector, i no longer see it. i guess that doesn't really help solve the problem but i just wanted to let you know that i have the same issue as well.

I have one big circle in the middle of my N7, I have mine in a Roocase and I wonder if the magnets for the sleep/awake function is causing this? Not sure though...the device is running with no issues, but that big circle does concern me

Here are the pics:

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Then after seeing how dirty my screen was I decided to clean it...and lo and behold the circle is gone......it pays to clean sometimes I guess lol

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Quote:

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Originally Posted by irratebass1 [Only registered and activated users can see links. Click Here To Register...]

I have one big circle in the middle of my N7, I have mine in a Roocase and I wonder if the magnets for the sleep/awake function is causing this? Not sure though...the device is running with no issues, but that big circle does concern me

Here are the pics:

[Only registered and activated users can see links. Click Here To Register...]

[Only registered and activated users can see links. Click Here To Register...]

Then after seeing how dirty my screen was I decided to clean it...and lo and behold the circle is gone......it pays to clean sometimes I guess lol

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That definitely looks like something from a suction type screen holder plus the fact it was easily removed. Maybe the others are on the reverse side of the screen?

Thanks for the replies.

My screen problem is the same as irratebass1 (photos attached).

I don't have any special screen wipes but just using a cloth doesn't take it off.

In any event my tablet won't come on but I will try again with the cleaning!

Maybe it has something to do with the anti scratch coating?? somewhere the process it was damaged & slid past QC? just thinking out loud really

I'm embarassed now, but with enough force it does actually come off with a cloth! Thanks iratebass1...

Ok so now I just have a plain broken tablet. I have left it charging for a few hours but it still won't come.

I am sure I won't have any trouble getting it replaced seen as I only got it two weeks ago.

Thanks again for all the replies.

Quote:

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Originally Posted by Justin cd89 [Only registered and activated users can see links. Click Here To Register...]

I'm embarassed now, but with enough force it does actually come off with a cloth! Thanks iratebass1...

Ok so now I just have a plain broken tablet. I have left it charging for a few hours but it still won't come.

I am sure I won't have any trouble getting it replaced seen as I only got it two weeks ago.

Thanks again for all the replies.

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Yeah, I was embarrassed too, good luck......hope you get it exchanged with no issues.

I have the same issue and I just got it yesterday.

Hi Guys, disappointed I have one too - any tips for cleaning I've tried with force but no joy, will be a bind to take back to PCW but what alternative do I have? This is after I sprayed cleaning fluid on? :-[

Quote:

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Originally Posted by Steve Spyvee [Only registered and activated users can see links. Click Here To Register...]

Hi Guys, disappointed I have one too - any tips for cleaning I've tried with force but no joy, will be a bind to take back to PCW but what alternative do I have? This is after I sprayed cleaning fluid on? :-[

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What the heck did you do? Spraying anything on the screen is foolish but that looks like whatever you used ate the finish right off. I doubt they will take it back since you damaged it.

It appears that the screen is still wet, not damaged just to show the circle with some detail.

Also, using a cleaning solution is not a negative on devices, just have to be careful about possible seepage into the device. Besides, most cleaning solutions are alcohol based anyway, so they will usually dry without issue. The cloth is also key as it can scratch a surface if the wrong type its used.

These circles look like they are from some sort of suction device used in the production line. The fact that they look like they are embedded in the glass may be due to some sort of finish applied to the glass and not letting it cure/dry completely before completing assembly.

The removal through cleaning may be removing the finish as well.

Sent from my SAMSUNG-SGH-I317 using Android Central Forums

Thanks Jevangil...yes I used a LCD cleaning fluid for the purposes of showing off the circles, my breath would have done the trick nicely, the screen is pristine and it's impossible to see the circle without breathing or cleaning the screen, it would be easy to say I can't be bothered and not return it, hopefully this forum and others will prove I've not caused the damage...like you I believe it's embedded in the glass as it just wont come off! To put WordPainter's mind at ease here two more pics I've just taken, sadly not daylight conditions....as you can see screen is perfect...I bet there's loads of N7 users out there who don't even know! Other than any advice it'll have to go back :-[

Mine has this - looks exactly the same as the circles that appear on my car when I apply certain types of polish. With my car it's part of the production line process as mentioned before - they use suction cups to pick up the glass and place it on the device to prevent fingerprints and/or dust. Interesting that you were able to clean yours off though - several years of Swissol hasn't shifted the ones on my car! :D

Hi guys,

Just want to say that although the two circles on my screen came off, they reappeared before I got round to returning it.

However I just cleaned it again and didn't mention the circles when I returned my n7 to PC world (my n7 wouldn't turn on).

So seen as they reappeared in just a day or so it seems that this is actually some kind of manufacturing problem.

Interested to know if iratebass has had the problem reappear.

Sent from my Nexus 7 using Android Central Forums

Looking at these photos, I think I have a likely cause: During the manufacturing process, I'll bet the screens are moved from one step of assembly to another via a suction cup. Before the device is shipped, it is supposed to be given a final cleaning. Someone dropped the ball at that stage. My 16GB arrived in Sept. 2012 looking very clean & shiny, with no circles. But since they DO wipe off (from what I've read), I'll bet they're left over from factory assembly.

Yes, mine has reappeared....but again with cleaning it came right off.....I wonder if it is from my case like someone mentioned a suction type thing.....doesn't seem to have any impact on the N7 or it's capabilities.

I have the circle in that exact spot as well. Two day old device.

Hi, the same here. I have one circle coming up while wiping the screen with a glasses cleaning wipe.
It doesn't affect the screen but annoys me quite a bit.

CPW sent mine away, said couldn't repair, got a full refund, then bought another one when they came back in stock at £179 few days later - check and no marks - I would do the same if I were you ;-)

I had the circle problem as well. With a 32 GB Nexus 7. I exchanged it. If you can't or don't want to return it, put a screen protector on it.

Quote:

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Originally Posted by Steve Spyvee [Only registered and activated users can see links. Click Here To Register...]

Hi Guys, disappointed I have one too - any tips for cleaning I've tried with force but no joy, will be a bind to take back to PCW but what alternative do I have? This is after I sprayed cleaning fluid on? :-[

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I got a circle also but the line is thinner than the pix here

Got the 1st one replaced after i keep complaining bout the circle... the 1st one was too obvious..
Got the 2nd set... didn't have it at the first few month... i check everyday... but it appear back again after few month... i guess the problem exist to most set.... really bad !