Failing to update to 4.2. from 4.1.2 (JZO54K to JOP40C)

**13Ink** · 12-23-2012, 09:38 AM

The device is stock.
Update fails and gives the error .

assert failed: apply_patch_check("EMMC:/dev/block/platform/sdhci-tegra.3/by-name/LNX:5013504:c48f8e86c73fb2c2ba1794f5ec98e27c9e206ed5:5060608:319331fae14fec8a88063751475fce26bae328e0")

Tried restoring factory settings,downloading manually,clearing data from google services framework to force push the update over and over again.
When receiving OTA update, it starts fine and at about 1/3 of the update the android falls on its side and has a red triangle with an exclamation point on it. If I boot to recovery from that it shows me the error mentioned above, same as trying to sideload through adb.
In need of advice or should I just go return the damn thing and get a new one?

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**hpilot** · 12-23-2012, 10:58 AM

Be thankful. 4.2 screws everything up!

**13Ink** · 12-23-2012, 11:04 AM

Doesn't matter. Got a Nexus just to get the latest version of android, I don't care if it screws something up. I want it ffs.

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**MJKearney** · 12-23-2012, 11:23 AM

Call Google support at 855-836-3987.

**13Ink** · 12-23-2012, 12:09 PM

Not from the US so the call might get a bit expensive. I guess I'll call the places tech support where I got the tablet from and ask what to do cuz I'm out of ideas.

Sent from my Nexus 7 using Android Central Forums

**MJKearney** · 12-23-2012, 12:13 PM

Originally Posted by 13Ink

Not from the US so the call might get a bit expensive. I guess I'll call the places tech support where I got the tablet from and ask what to do cuz I'm out of ideas.

Sent from my Nexus 7 using Android Central Forums

Depending on your country, Google may have a more local number. Check their website. They also have support via email.

**Warren Christiansen** · 12-24-2012, 07:40 AM

Don't bother with Google support. They told me to return it or call Asus.
I've seen this problem all over the web.
I bought 2, one for my wife & one for me.
One has this problem, the other does not. Otherwise, both work great.
Another support message I read said it was from a guy with loads of them to support for a company & estimated 70% with this problem.
Hardware? software? Nobody knows.
Asus not responding today, but Nexus is not even listed on their support page.

**68laurieann** · 12-24-2012, 09:52 AM

I had the same problem with mine and got a refund yesterday. I owned it less than a week. It wasn't worth the hassle to do troubleshooting over the phone for me. I just want it working correctly out of the box. The Office Depot Manager looked at me like I was an alien when I tried to explain the issue. I guess I should have expected that when he asked me "What is OTA?" I was just happy I got out of there without having to pay a restocking fee or being forced to do an exchange.