Nexus Player No Signal after 2 days!

[wowmk1]

Nexus Player restarts after 10 seconds. Was working, started restarting from time to time, now its not working at all. TV screen says no signal (if you unplug the hdmi cable it says "check signal cable") If you connect it to a PC you hear the USB connect/disconnected chime every 10 seconds (give or take) and it appears and disappears in device manager. Any ideas whats wrong or how to fix it? Thank you.

 

[Wilberries]

Call google and get a replacement, they have excellent customer service. It's obviously defective.

 

[wowmk1]

Thing is.. i have sent it overseas to my friend :S

 

[Wilberries]

The only thing you could do is confirm the power supply is not defective. Failing that you'd have to get a replacement.

I have one and they seem built very well and have heard of the odd one being defective, but not that many.

 

[wowmk1]

They checked the power supply it gives steady 12v... I imagine i would still have to return that one to google then? I have the p/n, s/n, etc.

 

[rickms80]

Mine started doing this after the 5.1 update. Some techs at google looking into it? Responded to my forum post anyways.

Posted via the Android Central App

 

[wowmk1]

i do not know, i tried contacting google via chat they said i should call them since nexus player support team does not have chat yet... he can not flash it via the pc since it looses connectivity every 10 seconds