Pixel not receiving group MMS

[ZeroMGA]

Haven't been able to find a thread indicating anyone else with a Pixel is having issues with group MMS but here goes:

Switched from my iPhone to a Pixel. I disabled my iMessaging, per Google instructions, before removing my SIM card. I transferred the SIM card and used the adapter to move my iPhone data to my Pixel and set it up from there.

Everything works fine except that when we some friends and I use group MMS, one fails to download every time. It's a Samsung S7 user, and he can message me directly, SMS or with media, without issues. However when he sends to us as a group, my phone cannot receive his.

We're both using AT&T, and this issue was actually rampant on my HTC One M8 I had before. Missing multiple people's MMS group messages, plus the message app locking up for entire minutes at a time, was what drove me back to the iPhone. I hated being on an iPhone again, so I really want this to work out, but having almost the same issue again is disheartening.

I spoke with Google support, they had me try safe mode and sent me some articles about SMS/MMS not working from iPhones, but the issue is with another Android user and safe mode had no effect.

Any ideas?

 

[mballs4life]

http://forums.androidcentral.com/google-pixel-pixel-xl/739807-text-message-issue.html

Check this out. I and a couple others were having this issue as well.

 

[ZeroMGA]

Great info, passed that on to him and the issue was fixed.

So note to others: Samsung "advanced messaging" is a trap.

 

[Tanooki2]

I seem to have a similar, yet different problem with MMS. Everything was working fine using Google Messenger as my SMS and MMS app. I also use the Facebook messenger app for group FB chats. Yesterday I accidentally hit something in that app that set it as my default for text messages also. Last night I switched the default back to Google Messenger, but it won't send group texts or photos. FB messenger won't do group MMS for some reason. I can't figure out what I need to do to fix this. Seems like it is my phone and not the other people like in the solution above. Any ideas?

 

[Hagendas]

I am having a similar problem so I'll reply/post here until I find a more applicable thread. I have a Google Pixel XL thru Verizon. I can only receive MMS messages in the default text messaging app when I have network data on. If I have network data off but Wi-Fi on then MMS messages don't download.

 

[gone down south]

I am having a similar problem so I'll reply/post here until I find a more applicable thread. I have a Google Pixel XL thru Verizon. I can only receive MMS messages in the default text messaging app when I have network data on. If I have network data off but Wi-Fi on then MMS messages don't download.

That's how MMS works.

 

[Almeuit]

I am having a similar problem so I'll reply/post here until I find a more applicable thread. I have a Google Pixel XL thru Verizon. I can only receive MMS messages in the default text messaging app when I have network data on. If I have network data off but Wi-Fi on then MMS messages don't download.

That's how MMS works.

That is how MMS will work unless your carrier supports WiFi calling and you have it enabled.

 

[gone down south]

That is how MMS will work unless your carrier supports WiFi calling and you have it enabled.

Truth

 

[Strife21]

On that persons iphone who you are not receiving group texts from have them go to settings > messages > "send as SMS" enabled. That will fix the issue.

 

[pmendu]

I noticed it too, I use verizon messenger and in group message I get lot of 'download' buttons and I have to click on each download to see the message

 

[Almeuit]

I noticed it too, I use verizon messenger and in group message I get lot of 'download' buttons and I have to click on each download to see the message

That's normal due to MMS being a file instead of just plain text due to it sending it to the group. See if the app you use has an auto download for MMS setting. That would resolve the issue.

 

[pmendu]

That's normal due to MMS being a file instead of just plain text due to it sending it to the group. See if the app you use has an auto download for MMS setting. That would resolve the issue.

It's the Verizon messenger and it is already enabled.

 

[pmendu]

http://www.techpagesinfo.com/mms-download-error-google-pixel-verizon-message/

https://productforums.google.com/forum/m/#!topic/phone-by-google/M7YvejYpa_c

Looks like common problem...

 

[Almeuit]

MMS Download error Google Pixel Verizon Message+ App: Fixed - Tech Pages Info

https://productforums.google.com/forum/m/#!topic/phone-by-google/M7YvejYpa_c

Looks like common problem...

Ah yeah sounds like something with Verizon messenger. Maybe they need to push an update?

 

[Jwikoff99]

I had to uninstall Verizon Messages, uninstall the updates to Google's Messenger, clear the cache, then reboot. Then Messenger finally started sending/receiving MMS without data or WiFi on.

 

[Ramper48]

I seem to have a similar, yet different problem with MMS. Everything was working fine using Google Messenger as my SMS and MMS app. I also use the Facebook messenger app for group FB chats. Yesterday I accidentally hit something in that app that set it as my default for text messages also. Last night I switched the default back to Google Messenger, but it won't send group texts or photos. FB messenger won't do group MMS for some reason. I can't figure out what I need to do to fix this. Seems like it is my phone and not the other people like in the solution above. Any ideas?

Ditto! Issues over here. Pixel 2 just arrived, using Cricket wireless. Straight away wasn't receiving MMS so called Cricket support. We figured out that the APN info wasn't correct, fixed that, now I can send and receive MMS like pictures, from one person, but my group chat function in Android Messages just fails. Doesn't even try to be a group, everyone's response comes to me phone in it's open thread and just says Tap to Download even though I have it set to automatically do that.
Help please! I've got weddings and bachelorettes coming up and much to discuss in group messages!

Thank you!