Using my phone without incident since release date. I even created a previous topic saying I was sending the pixel back and ordering the V20. I used the two side by side for about a week and returned the V20.
Well, today after taking a video of my dog and playing it back the screen went black and I'm unable to power back on or shut off...it's just black. Won't receive calls or anything. Tried numerous ways with Google support to reset the phone and nothing will happen. Never been dropped, no water damage etc. Mint condition phone.
Google wanted to send me a refurbished model and I said no. I just spent around a thousand dollars getting this phone. I typically get about 2 new flagship phones a year. If I try to resell a refurbished phone that doesn't match the IMEI of the box I'm going to lose even more money than typical depreciation.
I went ahead and ordered the V20 even though the picture quality sucks when you enlarge a picture you've already taken.
Well, today after taking a video of my dog and playing it back the screen went black and I'm unable to power back on or shut off...it's just black. Won't receive calls or anything. Tried numerous ways with Google support to reset the phone and nothing will happen. Never been dropped, no water damage etc. Mint condition phone.
Google wanted to send me a refurbished model and I said no. I just spent around a thousand dollars getting this phone. I typically get about 2 new flagship phones a year. If I try to resell a refurbished phone that doesn't match the IMEI of the box I'm going to lose even more money than typical depreciation.
I went ahead and ordered the V20 even though the picture quality sucks when you enlarge a picture you've already taken.