05-02-2017 09:06 PM
43 12
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  1. cbreze's Avatar
    I follow the pixel forum because I'm a google fan, so thought that while I don't own a pixel I might comment on possibly something relevant. My iPhone 7 and also HTC 10 both have wifi calling and I use them on Verizon. My iPhone has an icon that is on next to the sig bars that indicates wifi calling is on and enabled and ready to make or take calls. While my HTC 10 doesn't have the icon it still goes thru wifi as my signal here is not always the best. As the signal fluctuates the wifi calling ability fluctuates but will go over wifi when it drops to around 2 bars.
    So my point being why in the heck does Verizon and/or Google restrict this on the Pixel? It makes no sense to me. The options for my 2 phones are have wifi calling either on or off with a toggle. Additionally there is a second option for wifi roaming in case your plan may be subject to roaming charges. IMO , this is another flaw in the pixel ointment as wifi calling should just work on or off thats it.
    02-12-2017 12:46 PM
  2. DJM626's Avatar
    If Verizon is aware of connectivity issues and that some people can not maintain a connection through 4LTE without getting dropped calls, this is something they should enable, even if it is temporary until either Verizon or Google come up with a solution to why people specifically on Verizon network are encountering such issues while trying to make a call. Presently Wi-Fi is the only means I have to be able to make a call
    02-12-2017 12:52 PM
  3. Gdraft#WN's Avatar
    Im on Tmo, pixel XL and use WiFi calling exclusively at home.

    My old LG G3 would ALWAYS turn off the WiFi radio when in sleep mode (after several frustrating calls to Tmo, I found out this is something they bake into their WiFi calling to save battery life)

    I was hoping on the Pixel it would over ride any limitations from Tmo.... . It is better, but every now and then when I wake the phone, I see the WiFi is not turned on.

    I am not missing calls, but have had several people tell me the phone never rang on their end when I answer.

    I suspect this is a "feature" baked into Tmo WiFi. Tmo holds the call in suspended animation while it wakes the phone.

    The only real concern or gripe, is when I pick up the phone and need to quickly make a call or get online and I have to wait 10 or 15 seconds for the WiFi to come to life.

    So, I think as much as Googly wanted to be "clean". I think in the case of WiFi, they had to adhere to each carrier's specs.
    02-13-2017 09:44 AM
  4. 78racing's Avatar
    I have two pixels purchased from google and both continue to turn the wifi calling off randomly. I contacted google and they say they have not heard of this happening, suggested I call Verizon. I gave up with Verizon support useless as usual and I am looking forward to switching to fi. Would love to hear how you make out with Verizon.
    02-13-2017 05:35 PM
  5. Jaw Kerplkn's Avatar
    WiFi calling does not turn off WiFi to save battery - that defeats the purpose of WiFi calling,
    02-14-2017 04:24 PM
  6. Jaw Kerplkn's Avatar
    Im on Tmo, pixel XL and use WiFi calling exclusively at home.

    My old LG G3 would ALWAYS turn off the WiFi radio when in sleep mode (after several frustrating calls to Tmo, I found out this is something they bake into their WiFi calling to save battery life)

    I was hoping on the Pixel it would over ride any limitations from Tmo.... . It is better, but every now and then when I wake the phone, I see the WiFi is not turned on.

    I am not missing calls, but have had several people tell me the phone never rang on their end when I answer.

    I suspect this is a "feature" baked into Tmo WiFi. Tmo holds the call in suspended animation while it wakes the phone.

    The only real concern or gripe, is when I pick up the phone and need to quickly make a call or get online and I have to wait 10 or 15 seconds for the WiFi to come to life.

    So, I think as much as Googly wanted to be "clean". I think in the case of WiFi, they had to adhere to each carrier's specs.
    That is 100% not true.

    WiFi calling on T-Mobile is by default WiFi preferred and all Android phones ship with it enabled by default (because of VoLTE being able to handoff and on) + WiFi never sleeping by default. You must have changed the setting on your phone and restored a settings backup because I have 10 phones in front of me that all have WiFi set to never sleep, and WiFi does NOT turn off when the screen is off unless the setting is changed from the default.

    Don't spread misinformation based on your own personal settings. Thanks.
    02-14-2017 04:24 PM
  7. Almeuit's Avatar
    That is 100% not true.

    WiFi calling on T-Mobile is by default WiFi preferred and all Android phones ship with it enabled by default (because of VoLTE being able to handoff and on) + WiFi never sleeping by default. You must have changed the setting on your phone and restored a settings backup because I have 10 phones in front of me that all have WiFi set to never sleep, and WiFi does NOT turn off when the screen is off unless the setting is changed from the default.

    Don't spread misinformation based on your own personal settings. Thanks.
    First -- let's calm down. No reason to get hostile. Second -- this is a Pixel / Pixel XL Forum so the normal default settings by T-Mobile on their Android phones doesn't apply here since they don't touch the phone. I know on my Pixel XL I had to turn WiFi calling on for it to work since it wasn't on by default.

    I also have my WiFi set to never sleep and I have the same issue he does -- sometimes people tell me the phone never rang on their end but it did on mine since I have the missed call notification. Not sure what the cause is (Google or T-Mobile) but it does happen.
    02-14-2017 04:48 PM
  8. matty032's Avatar
    I guess you guys have contacted Verizon/T-Mobile and had them provision your phone's for Wi-Fi calling? Sometimes just enabling it on your phone doesn't cut it. My Wi-Fi never turns off unless I turn it off. If yours is, something is wrong. Guess that's a dumb statement.
    Ry likes this.
    02-14-2017 05:06 PM
  9. JimSmith94's Avatar
    Im on Tmo, pixel XL and use WiFi calling exclusively at home.

    My old LG G3 would ALWAYS turn off the WiFi radio when in sleep mode (after several frustrating calls to Tmo, I found out this is something they bake into their WiFi calling to save battery life)

    I was hoping on the Pixel it would over ride any limitations from Tmo.... . It is better, but every now and then when I wake the phone, I see the WiFi is not turned on.

    I am not missing calls, but have had several people tell me the phone never rang on their end when I answer.

    I suspect this is a "feature" baked into Tmo WiFi. Tmo holds the call in suspended animation while it wakes the phone.

    The only real concern or gripe, is when I pick up the phone and need to quickly make a call or get online and I have to wait 10 or 15 seconds for the WiFi to come to life.

    So, I think as much as Googly wanted to be "clean". I think in the case of WiFi, they had to adhere to each carrier's specs.
    I and many others have the same problem of incoming calls not ringing for the caller. I had so many hang ups that I had to turn off WiFi calling. That is definitely NOT a feature to me!

    Since TMO's WiFi calling is WiFi preferred, I don't understand why your phone waits for WiFi to wake up or why it goes to sleep in the first place. My WiFi is set to always on and since you're connected to WiFi, yours should be as well.
    02-16-2017 10:06 AM
  10. MrDoh's Avatar
    Well, over 2 months later, and still have "Cellular preferred" on the Pixel for wifi calling setting on Verizon. The iPhone works great with wifi calling, but the battery on the Pixel goes down too quickly since with "Cellular preferred" the Pixel still has to track a low-level cell signal. With the iPhone, it totally switches over to wifi calling, and doesn't worry about the cell signal so the battery is great.

    I really can't justify using the Pixel on Verizon, I need wifi calling at my home...so either I'll leave Verizon, or keep using the iPhone. In my preference, the iPhone is a distant 2nd to the Pixel phone. I am so disappointed and frustrated with Verizon...it would be really easy for them to allow the "Wi-Fi preferred" setting for the Pixel, and then it would work as it should. Verizon really sucks on wifi calling anyways. I remember back when other cellular providers were taking care of business with wifi calling, Verizon was caught up in ego games, saying that since their signal is so good (not at my house), their customers didn't need wifi calling. What a company, they have no idea what their customers need since they don't care enough to ask and then listen to their customers' answers.

    I really hope that Verizon loses their customer base for not listening to their customers needs. They finally got that their customers want unlimited data AFTER customers were leaving in record numbers to join providers that had that. They deserve to go down the tubes, in my opinion. Unfortunately, they have enough customers so that'll take a while, but they have such a terrible track record with customers (always in the top 10 most hated companies in the US) that it seems inevitable.
    04-21-2017 02:29 AM
  11. matty032's Avatar
    I and many others have the same problem of incoming calls not ringing for the caller. I had so many hang ups that I had to turn off WiFi calling. That is definitely NOT a feature to me!

    Since TMO's WiFi calling is WiFi preferred, I don't understand why your phone waits for WiFi to wake up or why it goes to sleep in the first place. My WiFi is set to always on and since you're connected to WiFi, yours should be as well.
    I missed some very important work calls. WiFi calling was on. Had it in airplane mode so no cellular. Had WiFi on. Missed 10 emergency calls from work. So, I wouldn't recommend turning off cellular if your on Verizon. Even with poor to no signal.
    04-23-2017 09:11 AM
  12. sangs's Avatar
    Well, over 2 months later, and still have "Cellular preferred" on the Pixel for wifi calling setting on Verizon. The iPhone works great with wifi calling, but the battery on the Pixel goes down too quickly since with "Cellular preferred" the Pixel still has to track a low-level cell signal. With the iPhone, it totally switches over to wifi calling, and doesn't worry about the cell signal so the battery is great.

    I really can't justify using the Pixel on Verizon, I need wifi calling at my home...so either I'll leave Verizon, or keep using the iPhone. In my preference, the iPhone is a distant 2nd to the Pixel phone. I am so disappointed and frustrated with Verizon...it would be really easy for them to allow the "Wi-Fi preferred" setting for the Pixel, and then it would work as it should. Verizon really sucks on wifi calling anyways. I remember back when other cellular providers were taking care of business with wifi calling, Verizon was caught up in ego games, saying that since their signal is so good (not at my house), their customers didn't need wifi calling. What a company, they have no idea what their customers need since they don't care enough to ask and then listen to their customers' answers.

    I really hope that Verizon loses their customer base for not listening to their customers needs. They finally got that their customers want unlimited data AFTER customers were leaving in record numbers to join providers that had that. They deserve to go down the tubes, in my opinion. Unfortunately, they have enough customers so that'll take a while, but they have such a terrible track record with customers (always in the top 10 most hated companies in the US) that it seems inevitable.
    I love Verizon and one of the reasons why is the customer service. Sounds strange, I know, but have almost always had a pleasant experience and they work to get things right for me. One instance was with regards to the poor LTE signal in my home, which was a drain on all our phones. So they hooked me up with this:

    http://forums.androidcentral.com/e?l...token=Ljv0ywJY

    That Extender has been nothing short of a salvation. Four-to-Five-bar LTE coverage throughout our home, including the basement. No need for WiFi Calling, no phone drain due to horrible signal. I suggest you give them a call and ask about it. They may not give it to you completely free of charge, but you should be able to get a good discount when you explain the situation. Then you won't have to worry about this WiFi Calling hiccup on the Pixel. Good luck.
    05-01-2017 01:07 PM
  13. DJM626's Avatar
    For the amount of money Verizon charges, they should GIVE those Wi-Fi Extenders away
    05-01-2017 06:23 PM
  14. Almeuit's Avatar
    For the amount of money Verizon charges, they should GIVE those Wi-Fi Extenders away
    Really? I pay less with Verizon unlimited then I did for T-Mobile.
    sangs likes this.
    05-02-2017 11:59 AM
  15. DJM626's Avatar
    Maybe it's because I have an older grandfathered plan since I've been with them forever but I only have 450 minutes talk and unlimited texting and data and pay 100.00 plus a month which to me is a lot
    05-02-2017 12:01 PM
  16. Almeuit's Avatar
    Maybe it's because I have an older grandfathered plan since I've been with them forever but I only have 450 minutes talk and unlimited texting and data and pay 100.00 plus a month which to me is a lot
    It is but .. That is the price you pay for keeping an outdated plan.
    05-02-2017 01:41 PM
  17. matty032's Avatar
    Maybe it's because I have an older grandfathered plan since I've been with them forever but I only have 450 minutes talk and unlimited texting and data and pay 100.00 plus a month which to me is a lot
    God! That's an awful plan. You can get unlimited everything now for what is it $79.00 a month I think??
    sangs likes this.
    05-02-2017 08:35 PM
  18. DJM626's Avatar
    Might have to see if I can switch over....
    matty032 likes this.
    05-02-2017 09:06 PM
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