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  • 3 Post By Raj Pyakurel
  1. Thread Author  Thread Author    #1  

    Post play store images and screenshots not loading

    Hi
    I have problems with the connectivity of play store the images and screen shots are not loading of all apps. .this problem persists from last 2wks and sometimes they start loading but most of the time they r not showing or loading. .

    in the screen shot place I got a message Like this "couldn't load screen shots".

    I have tried contacting the google they have mentioned some steps but nothing have worked

    For this issue I hard reset my mobile once but then also my issue was not solved.

    Iam using WiFi connection with high speed. Is there any settings to be changed with the WiFi? This issue leads me so frustrating but I couldnt find any fix. .please help me soon. .
  2. #2  

    Default Re: play store images and screenshots not loading

    Firstly, turn on yr wifi. Let it connect to yr SSID or wifi network. Long press over it. U can find it in yr wifi settings. After long pressing over the name of wifi or also known as SSID;
    Go to: modify network config.
    Click on: show advanced options.
    Scroll down n change IP settings field from DHCP to STATIC.
    Scroll down n go to DNS 1 n DNS 2 fields only.
    Change it.
    DNS1: 8.8.8.8
    DNS2: 4.4.4.4
    save it.
    Note: Do not change any other fields.
    If it didn't work, don't change DNS1 and change DNS2 to 8.8.8.8
    and save it.
    Additionally, u can change it directly from your router' s DHCP settings.
    I hope it will definitely fix yr problem. Enjoy.
    Last edited by Raj Pyakurel; 03-07-2013 at 06:20 AM.
  3. #3  

    Default Re: play store images and screenshots not loading

    thanks bro it is 100% working thanks alot
  4. #4  

    Default Re: play store images and screenshots not loading

    Hi,

    I'm still getting the same error inspite of trying both the options suggested. Please help. This has been happening only post my kitkat update. I use a Nexus4 if that helps.

    Regards,
    Anisha
  5. #5  

    Default Re: play store images and screenshots not loading

    Thank u so much bro
  6. #6  

    Default Re: play store images and screenshots not loading

    hey guys,

    I have the same problem but my wifi is set up correctly. Also all screenshot are loading but the thing is that most app images aren't loading. Strangely enough it's only happening with the 4.5.10 version of the store. Is there a way to solve this or is this common in the 4.5.10 version?
  7. #7  

    Default Re: play store images and screenshots not loading

    Quote Originally Posted by dumdumdam View Post
    hey guys,

    I have the same problem but my wifi is set up correctly. Also all screenshot are loading but the thing is that most app images aren't loading. Strangely enough it's only happening with the 4.5.10 version of the store. Is there a way to solve this or is this common in the 4.5.10 version?
    I am using a T-Mobile Samsung Galaxy S4 SGH-M919 and I'm having the exact same problem with the latest Play Store 4.5.10. It's only the app images not loading at times and the screenshots are fine. Please see this post for more information . Anyone found a solution yet?

    mhajii210
  8. #8  

    Default network error in jb over wifi solved

    thank you very much man it is working
    my facebook was not loading pics
    youtube was showing network error
    google play was not loading screenshots
    and now all is well
    thank you very much
  9. #9  

    Default Re: play store images and screenshots not loading

    Mr. Raj thanks a ton...it solved all the problems....

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