Why can't I access my Play Store?

[AC Question]

Why can't I access my play store

When I click the app it waits about 10 seconds and then the screen zooms in and it goes blak and nothing happens

 

[Golfdriver97]

Re: Why can't I access my play store

Welcome to the forums. I would try either clearing the cache for Play or try resetting app preferences. Settings>Apps>menu>reset app preferences. This sometimes helps with Play issues.