11-05-2012 12:58 PM
45 12
tools
  1. myrcgarage's Avatar
    after activated the SIM, how long before I can get data?
    08-31-2012 06:34 PM
  2. jpr's Avatar
    Right after you pay the $30 you will get a text message confirmation and be good to go. I did my activation with the phone off and by the time it booted up I had data. If your phone was on when you activated, you may need to reboot to get the correct phone number however. I suggest activating with it off so you have a fresh boot with your new number from the activation.
    08-31-2012 07:18 PM
  3. myrcgarage's Avatar
    Thanks. That was the exact problem. I had to reboot the phone.

    How do I use Google Voice mail? I tried to use Google Voice as voice mail under phone setup but it said cannot forward and I should contact carrier. Is it possible to use Google voice mail with prepaid?
    08-31-2012 07:44 PM
  4. scottyhifi's Avatar
    Have you tried to setup voicemail online? Under Settings > Phones you will need to add the new phone number and then you will get an "activate Google voicemail on this phone" option.
    08-31-2012 07:58 PM
  5. jpr's Avatar
    In order to do this you have to use your Google number, not your TMO number. You cannot forward on TMO prepaid. But you can use your Google number as your main number if you want to use Google voicemail (you can port your number to GV if you want) and then use the Google voice app and a VOIP app to make and receive calls through your GV number.

    There are good instructions on XDA Dev forum and some other places. Don't know if someone wrote it all out on this forum or not. Even though I've read all about it and looked at all the settings awhile back, I'm not using this setup so I don't recall all the details off hand. But to answer your question, no you cannot set up TMO prepaid to forward to Google Voice. So you have to do it the other way around and use GV (through apps) to send calls through your phone.
    08-31-2012 08:43 PM
  6. myrcgarage's Avatar
    Thanks for the information.
    08-31-2012 09:21 PM
  7. chuckiewuckie's Avatar
    I ran into a glitch when I ordered my T-Mobile sim card. Somehow, they managed to ship me a sim card with an invalid activation code, so I had to call a T-Mobile rep to activate it. When I went to set up my account inline, the $30 100 min./unlimited data/text plan wasn't available. They informed me that the plan I wanted was only available with online activation, which I would've done had they sent me a valid activation code. After numerous calls, explaining the problem and that I had an unlocked phone and didn't have to do business with T-Mobile, I finally got someone who realized that what I was asking for wasn't unreasonable and set up the account for me. It was distressing to me, though, that I encountered so many T-Mobile CS reps who were willing to say, "No, we can't do that."
    09-01-2012 12:08 PM
  8. jpr's Avatar
    Yeah, I'm not of fan of TMO customer service reps. I didn't have an activation problem but I called them for something else and it was idiotic the conversations I had and the all that I had to go through to finally talk to someone who even understood and spoke English and could deal with my very simple issue. Right now, I'm willing to put up with it for the price and considering the alternatives and just hope I don't have to deal with them much. But one of the good things about being on prepaid is that I can leave anytime I want.

    People have said the prepaid support people are different so I don't know what contract support is like, but considering that TMO is only still in business because of their prepaid offerings, they need to step up support and start focusing on retaining prepaid customers. Even in the countries they outsource this to, it wouldn't cost them anymore to hire people who speak English and have the very low intelligence level it takes to handle these very basic issues. There are lots of people in those countries who can handle this and will do it for low pay and be happy to work for T-Mobile. They clearly don't have any kind of screening process at all for their prepaid reps.
    09-01-2012 12:57 PM
  9. Daithi66's Avatar
    I used T-Mobile's non-data pay as you go service before getting a Galaxy Nexus phone. After getting my new phone, I went into my local T-Mobile to get the $30 plan. They didn't have a clue what I was talking about. After going home, a bit ticked off, and looking at the T-Mobile website again, I figured out that I needed to go to either Walmart or sign up online through the T-Mobile website. The T-Mobile stores don't offer this plan.

    I wanted to keep my old number, so I went to Walmart so that I could speak to a human. I took the SIM out of my old phone and tried activating it under the $30 plan. No dice. It is for new activations only, so I needed to buy a new SIM card. Walmart didn't have a SIM card (unless you bought a phone), so it was back to T-Mobile. While trying to activate with the old SIM card the tech from T-Mobile said it was going to cost $6. When I was at the T-Mobile store they said their tech didn't know what she was talking about, and the cost was $22. I complained briefly, but at this point I just wanted to get the thing working, so I paid the $22 bucks. (Note: if you have an existing T-Mobile SIM, tell them you were moving it to a new phone and dropped the SIM and lost it. They will give you a new one for free. I found this out afterwards.)

    Back to Walmart. The guy at Walmart calls T-Mobile again and this time I get the phone activated, and they also took care of transferring my old phone number to the new SIM. I was told by the T-Mobile tech that it would take 24 hours before it would start working, but I checked 30 minutes later and it was all set.
    09-02-2012 12:03 AM
  10. Ldubz83's Avatar
    I just got it done. I ordered a sim card package from t-mobile. When it arrived I tried to activate it online but the activation code was invalid so I called up tmob and they provided me with a new activation code. I put in the new activation code and sim IMEI and then selected the $30 plan through the website. Paid the $30 online. Then I called up t-mobile and told them I wanted to port my old number over to my newly activated account. I ran into a small problem because I my existing number was with T-mobile as well, so you need to tell t-mobile to cancel the account associated with your old number so that it's available to port to your newly activated account. Once that was taken care of, the port took a couple hours to complete.
    10-26-2012 12:57 PM
  11. cognus's Avatar
    QUESTION: you guys that are successfully using Nexus on T-mo - you own/use the"GT-i9250", correct? Pentaband? I'm going to find one but gotta make sure I get the right model, unlocked, right radio, etc.... I currently use the T-mo monthly with my Optimus and it has been all I need and then some. In a typical day I keep Data turned off all day - I only switch it on when I'm traveling, in need of something via web, and can't find a convenient WIFI. to my knowledge I've never overrun my data allocation. when I'm in the office I'm on wifi all the way.... out to eat, wifi - out to lunch - wifi - even at church ha!! no kiddin'

    speaking of WIFI - does WIFI calling work pretty much flawlessly on the stocker ROM?
    10-30-2012 11:06 AM
  12. Andrew Martonik's Avatar
    QUESTION: you guys that are successfully using Nexus on T-mo - you own/use the"GT-i9250", correct? Pentaband? I'm going to find one but gotta make sure I get the right model, unlocked, right radio, etc.... I currently use the T-mo monthly with my Optimus and it has been all I need and then some. In a typical day I keep Data turned off all day - I only switch it on when I'm traveling, in need of something via web, and can't find a convenient WIFI. to my knowledge I've never overrun my data allocation. when I'm in the office I'm on wifi all the way.... out to eat, wifi - out to lunch - wifi - even at church ha!! no kiddin'
    The i9250 Galaxy Nexus is the unlocked model. i515 is the CDMA/LTE one, don't want that.

    Why are you trying to buy a GNex though? The Nexus 4 is a great price.

    speaking of WIFI - does WIFI calling work pretty much flawlessly on the stocker ROM?
    Yes it's not the strongest signal, but it works.
    10-30-2012 02:44 PM
  13. cognus's Avatar
    well, that is a perfectly rational question andrew. to be honest I had just skimmed the details on the nex4 and didn't pay attention to the pricing - when I saw the lower $299 price my brain filter went "with a 2 year contract" - which I don't do.
    I shall take your advice. in no particular hurry.
    sounds like a great device if there are no early-life buggies

    The i9250 Galaxy Nexus is the unlocked model. i515 is the CDMA/LTE one, don't want that.

    Why are you trying to buy a GNex though? The Nexus 4 is a great price.



    Yes it's not the strongest signal, but it works.
    10-30-2012 02:53 PM
  14. synchronous's Avatar
    I have been using the T-Mobile pay as you go plan for many years, I am planning on getting a nexus 4 and decided to go with the 100 min unlimited data. I still have about 50 dollars in my account. Is it possible to transfer my balance and number with a new Sim card ? If so should I activate online first and then call customer service.
    11-01-2012 07:47 PM
  15. patruns's Avatar
    I have been using the T-Mobile pay as you go plan for many years, I am planning on getting a nexus 4 and decided to go with the 100 min unlimited data. I still have about 50 dollars in my account. Is it possible to transfer my balance and number with a new Sim card ? If so should I activate online first and then call customer service.
    Considering that the plan is intended for new customers (new activation) my guess would be no. You will need to get a new number and account. My advice would be to run your current one down first.
    11-02-2012 10:13 AM
  16. Andrew Martonik's Avatar
    I have been using the T-Mobile pay as you go plan for many years, I am planning on getting a nexus 4 and decided to go with the 100 min unlimited data. I still have about 50 dollars in my account. Is it possible to transfer my balance and number with a new Sim card ? If so should I activate online first and then call customer service.
    Nope. 100min prepaid plan is for new activations only.
    11-02-2012 03:34 PM
  17. csaket's Avatar
    What is the cheapest way to get a sim card for this plan?
    The one that Walmart sells is something like $14.

    Also the plan refills state that [from:walmart.com - Walmart]
    The $30 Unlimited Web & Text with 100 min talk plan works only with T-Mobile Phones purchased from a Walmart store or from Walmart.com."

    Any help would be appreciated.
    11-05-2012 10:45 AM
  18. cognus's Avatar
    lots of variables at work here. if you had a device that is, say, more than a year or 2 old, you might simply go into a Tmo retail location and ask them if they could update your SIM to the latest one - tell them something.... you're having trouble with 4G or such.
    I got two like that, and I'm one of the cheapest customers they have....
    But maybe the better question, to your point, is "does the WalMart special include a unique SIM not available anywhere else"
    to which - I dunno..
    What is the cheapest way to get a sim card for this plan?
    The one that Walmart sells is something like $14.

    Also the plan refills state that [from:walmart.com - Walmart]
    The $30 Unlimited Web & Text with 100 min talk plan works only with T-Mobile Phones purchased from a Walmart store or from Walmart.com."

    Any help would be appreciated.
    11-05-2012 11:16 AM
  19. patruns's Avatar
    I would say just get it from T-Mobil's website.
    11-05-2012 12:10 PM
  20. jpr's Avatar
    What is the cheapest way to get a sim card for this plan?
    The one that Walmart sells is something like $14.

    Also the plan refills state that [from:walmart.com - Walmart]
    The $30 Unlimited Web & Text with 100 min talk plan works only with T-Mobile Phones purchased from a Walmart store or from Walmart.com."

    Any help would be appreciated.
    Your questions are already answered at the beginning of this very thread.
    11-05-2012 12:58 PM
45 12
LINK TO POST COPIED TO CLIPBOARD