| || |
Re: Why Doesn't My Internet Work?
When you say phone internet are you talking about the data connection or the connection with WiFi? If it's the latter turn your router off for 1 minute, then turn it back on. Then turn your phone off for 1 minute and turn it back on. Make sure you check your settings, and try to see if it works. Make sure to check other devices like a laptop or a computer that has wifi and that wifi does in fact work. if it doesn't save all your data and do a factory reset on your phone and see if that fixes the issue. if it still doesn't, it could be because of your phone. Call the manufacturer and let them know about the situation and see if they can do anything about it. You may need to send in your phone to them so that they can check to see what the problem is and see if they can repair it or not.
Originally Posted by Lindaluv999
I have had this problem too before and I called Google about it. I tried what you did and it still persisted, however, a few days later it just fixed itself. never had the issue again. Hope that helped and please let us know what happened, it seems others here have similar problems as you.