Video Playback Issues

**bittenbytailfly** · 09-19-2012, 03:57 PM

Hi,

I've had this issue since the Jelly Bean update, but it's now getting really annoying. When my Galaxy Nexus first boots up everything is fine, but after a few hours, I can't play back videos at all. YouTube just buffers for ages before force close, and if I try to play back video in the gallery the same happens. Even if I try and access YouTube through Chrome I get exactly the same thing. A reboot seems to resolve the issue, but only temporarily and after a few hours the same happens. A force stop isn't enough to solve the issue, and only a full reboot fixes it - I've even tried clearing the data and cache from the affected apps.

I first assumed that it was to do with an incompatible app I'd installed, but I recently did a full factory reset and have nothing installed except the default Google apps, and I still have the same issues. This happens on WiFi and 3G, and I have also tried on several WiFi networks.

Interestingly it does sometimes still allow me to play back some low res videos before dying completely, which once again leads me to think it's memory related.

Anyone else had similar issues or know any way I can diagnose this further?

Mu build is yakju/maguro - JR003C

Cheers.

**AlrightMister** · 09-20-2012, 10:53 AM

Probably a RAM issue. Reboot and check free memory. Use phone until you reproduce the issue, the check free RAM again. After you confirm that it's related to lack of free memory you can chase down the culprit app(s).

**bittenbytailfly** · 09-20-2012, 03:44 PM

Thanks for the reply, but unfortunately I'd already tried all that. Couldn't seem to get to the bottom of it - even a factory reset and no other apps installed other than the ones that are built in replicated the problem.

I decided this morning to wipe it completely, and do a fresh install of the takju build - so far so good. Also noticed a considerable performance boost in Google+ and a few other apps. I have already installed all the apps I had previously, so I think I'm going to put it down to some sort of OTA update weirdness. A complete fresh install has made it feel like a brand new phone.

Cheers.