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  • 1 Post By patruns
  1. Thread Author  Thread Author    #1  

    Default Not getting Android 4.3 update.

    Hello,

    I have a GSM galaxy nexus. I did not buy it from Google. I use it on the GoSmart Network. The phone currently has Android 4.2.1. I was wondering how can I get an upgrade to 4.3? I thought since this is a true Google Nexus phone the update should be sent automatically regardless of what network it is being used on.

    Thanks
  2. #2  

    Default Re: Not getting Android 4.3 update.

    Is the phone rooted? Custom ROM? A custom ROM won't get an OTA update at all. A rooted phone may not get one either if any key files have been changed.
  3. #3  

    Default Re: Not getting Android 4.3 update.

    As what patruns have said, if the phone is rooted with a custom rom, it will not receive ota official updates.

    Sent from my HP Slate 7 using Tapatalk 4 Beta
  4. #4  
    Pkt_Lnt's Avatar
    yes, that old

    Posts
    800 Posts
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    Codename Android / franco

    Default Re: Not getting Android 4.3 update.

    Google phones get updates from Google. Phones bought elsewhere get updates from the carrier.

    You can download the Google factory images and fastboot flash it.
    https://developers.google.com/androi...s/images#takju
  5. #5  

    Default Re: Not getting Android 4.3 update.

    Google phones get updates from Google. Phones bought elsewhere get updates from the carrier.
    It is a Google phone, he just bought it (used likely) from someone else.
  6. Thread Author  Thread Author    #6  

    Default Re: Not getting Android 4.3 update.

    It is a used phone, not rooted with factory Android OS.
  7. #7  
    Pkt_Lnt's Avatar
    yes, that old

    Posts
    800 Posts
    Carrier
    Codename Android / franco

    Default Re: Not getting Android 4.3 update.

    Does it show Google when it boots? Is there a little lock icon at the bottom when it boots?
  8. #8  

    Default Re: Not getting Android 4.3 update.

    Yes it does.

    I know a rooted phone from non-rooted phone. I have another Galaxy Nexus, but for Verizon and that one is rooted. I also know when some other ROM was installed on the phone and the GSM Galaxy Nexus does not have any 3rd party ROMs installed.
  9. #9  

    Default Re: Not getting Android 4.3 update.

    Quote Originally Posted by Dmitry Smolyanitsky View Post
    Yes it does.

    I know a rooted phone from non-rooted phone. I have another Galaxy Nexus, but for Verizon and that one is rooted. I also know when some other ROM was installed on the phone and the GSM Galaxy Nexus does not have any 3rd party ROMs installed.
    And who exactly are you? The original post is from someone else.
    Chex313 likes this.
  10. #10  
    Pkt_Lnt's Avatar
    yes, that old

    Posts
    800 Posts
    Carrier
    Codename Android / franco

    Default Re: Not getting Android 4.3 update.

    A lock visible means an unlocked boot loader, ota usually will not apply, even if not rooted or custom recovery. It can still be flashed with fastboot.

    galaxy nexus / cataclysm jb 4.3 / tapatalk
  11. Thread Author  Thread Author    #11  

    Default Re: Not getting Android 4.3 update.

    Again, stock android version 4.2.1. The other post was also done by me, apparently somehow I have two accounts.

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