Battery Indicator Stuck.

[Buzzkillington32]

Received my phone yesterday and first thing I did was charge it to full. Played with it for a while and noticed that the battery percentage is stuck at 100% Has anyone seen this issue, or know how to fix it?

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[radgatt]

Received my phone yesterday and first thing I did was charge it to full. Played with it for a while and noticed that the battery percentage is stuck at 100% Has anyone seen this issue, or know how to fix it?

Posted via the Android Central App

Did it show the true percentage when you plugged it in to charge? Did you try to restart the phone?

 

[weepatc]

Reboot phone / delete dalvik cache.

 

[Buzzkillington32]

It showed it was at 66% when I first charged it. 100% ever since then. Rebooted twice and factory reset once. How do you delete the cache?

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[radgatt]

It showed it was at 66% when I first charged it. 100% ever since then. Rebooted twice and factory reset once. How do you delete the cache?

Posted via the Android Central App

Reboot into recovery. Usually when the phone is off you would have to press and hold the power + volume down at the same time. Once you do that you should see the robot. Afterwards hit the volume rocker until you see recovery mode. Then you should see another android robot. This one you would need to press and hold the power button. While doing that you would press the volume up button. Once you do that then you should see the option to delete the cache partition. Afterwards you would just have to reboot your device.

 

[Buzzkillington32]

Reboot into recovery. Usually when the phone is off you would have to press and hold the power + volume down at the same time. Once you do that you should see the robot. Afterwards hit the volume rocker until you see recovery mode. Then you should see another android robot. This one you would need to press and hold the power button. While doing that you would press the volume up button. Once you do that then you should see the option to delete the cache partition. Afterwards you would just have to reboot your device.

Great! Thank you. It will have to wait till I am back from a family event, but I will be sure to try this. Hopefully this will work, because I would not be a happy person if I have to send it back, and wait for a replacement.

 

[Buzzkillington32]

This doesn't appear to work. It doesn't give you a option to clear the cache

 

[rickms80]

I noticed this myself. The Verizon display I looked at has been stuck at 33% for days.

Posted via the Android Central App

 

[Buzzkillington32]

I noticed this myself. The Verizon display I looked at has been stuck at 33% for days.

Posted via the Android Central App

Dealt with customer support for days and they decided I need to return the phone, get a refund and reorder the phone. Basically wait an additional month to possibly get a working device. Just want my money back at this point.

 

[Melgabean]

HTC 10 - Recovery Mode - HardReset.info

follow the steps in the link to get into recovery-mode. Then wipe cache partition. you can aslo try to wipe data/factory reset if that doesn't work. you will loose everything but might be worth a try.