1. HnLA's Avatar
    I have Sprint in USA. Two problems I noticed on my HTC 10
    1 - It only keeps 5 recent apps open, in the past I would have 20-30, with no problem. Now it will keep many open, but a few hours later when I open the phone, it will only have 5 open. Is there a setting that needs to be adjusted?

    Also the "Clear All" button is really big and covers most of the most recent window. Any way to move or make it smaller?

    2 - I have wifi from the cable company. They have a 2.4 and 5G wifi. I used to connect on the 5G, but now it is not showing as available on the phone. I noticed I was not using wifi, and had to connect to the 2.4. Why is this?

    Thank you.
    03-11-2017 08:04 PM
  2. HnLA's Avatar
    Also the play store is not working. It's just a blank white screen.
    03-12-2017 03:21 PM
  3. mfreeland's Avatar
    I have Sprint in USA. Two problems I noticed on my HTC 10
    1 - It only keeps 5 recent apps open, in the past I would have 20-30, with no problem. Now it will keep many open, but a few hours later when I open the phone, it will only have 5 open. Is there a setting that needs to be adjusted?

    Also the "Clear All" button is really big and covers most of the most recent window. Any way to move or make it smaller?

    2 - I have wifi from the cable company. They have a 2.4 and 5G wifi. I used to connect on the 5G, but now it is not showing as available on the phone. I noticed I was not using wifi, and had to connect to the 2.4. Why is this?

    Thank you.
    You might want clear your cache partition. I'm on Sprint too, and the only problem I had was the Playstore white screen. Thats seems to work normally now. I'm connected to my 5G network and I was able to see a dozen recent apps with the clear all button, normal size at the bottom...
    03-12-2017 05:50 PM
  4. HnLA's Avatar
    Sorry to be an *****, but where do I do that? Thanks
    03-12-2017 06:48 PM
  5. mfreeland's Avatar
    Sorry to be an *****, but where do I do that? Thanks
    Google it for complete instructions. It's a rebooting process.... easy but takes a few minutes to navigate to the right screens.....
    03-13-2017 01:24 PM
  6. HnLA's Avatar
    https://www.androidexplained.com/htc...che-partition/
    I did this and Play Store is opening, although a bit slower than before the update. Thanks
    What about #1 problem with the Recent Apps, how do I get it so that more than 5 will stay open and not close automatically after an hour? Also the big "Close All" is really annoying.

    Also, I am not sure where the setting is to allow wifi 5G. I was getting 5G before, but it stopped with the update. Thank you.
    03-13-2017 04:26 PM
  7. tim_hobbs's Avatar
    https://www.androidexplained.com/htc...che-partition/
    I did this and Play Store is opening, although a bit slower than before the update. Thanks
    What about #1 problem with the Recent Apps, how do I get it so that more than 5 will stay open and not close automatically after an hour? Also the big "Close All" is really annoying.

    Also, I am not sure where the setting is to allow wifi 5G. I was getting 5G before, but it stopped with the update. Thank you.
    The recent apps issue may be due to the boost app optimising memory, you can switch this off in the apps settings. As for WiFi, scan for available networks and the 5g should show to connect to
    03-14-2017 04:40 AM
  8. HnLA's Avatar
    Where in tha App settings. I am sorry I do not see where.

    Also, I have scanned for 5G many times, it suddenly was not there after the update.
    Thank you.
    03-14-2017 10:29 AM
  9. tim_hobbs's Avatar
    Where in tha App settings. I am sorry I do not see where.

    Also, I have scanned for 5G many times, it suddenly was not there after the update.
    Thank you.
    Untick smart boost in settings
    03-15-2017 03:23 AM
  10. HnLA's Avatar
    where in the settings, I do not see it. I looked over before I made the previous post. Thank you
    03-15-2017 07:40 AM
  11. rochaedkj's Avatar
    Open boost app then click on gear wrench in top right corner you should be able to un check smart boost
    03-15-2017 01:46 PM
  12. HnLA's Avatar
    I have never opened Boost on this or previous phones and it always kept the apps open.
    How is unchecking the Smart Boost different than Optimizing Background Apps?

    Any way to get the clear all button smaller, like it used to be?
    Thanks
    03-15-2017 02:33 PM
  13. HnLA's Avatar
    got home from work and only five apps open. So I don't think this is the fix.
    03-15-2017 10:12 PM

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