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  1. Thread Author  Thread Author    #1  

    Default HTC Sync doesn't detect HTC ChaCha

    A common theme, I know, but I havenít found any response that cures this (just loads of people with similar problems)!!

    The problem: HTC Sync 3.0.5617 doesnít detect my HTC ChaCha.

    Details:
    Windows XP SP 3 does detect it and installs it as drive F
    Iím using the original HTC cable
    Windows Firewall has an exclusion for HTC Sync
    AVG Free 2012 Anti-Virus (Resident Shield) is off during installation of HTC Sync and my tests
    AVG Free 2012 Anti-Virus has exclusions for htcupcloader.exe and the folders for
    HTC
    HTC BMP Driver
    HTC Driver
    HTC Sync 3.0
    USB debugging mode is on on the phone

    Iíve tried:
    HTC Sync 3.0.5617
    HTC Sync 3.0.5606
    HTC Sync 3.0.5606 with an update of Adobe AIR to 3.1.0.4880
    All five USB ports on my PC
    Restarting the phone between HTC Sync installations
    Doing a Ďbattery-outí restart of the phone.

    And now Iím stumped!
  2. #2  

    Default Re: HTC Sync doesn't detect HTC ChaCha

    Quote Originally Posted by swbaxter View Post
    A common theme, I know, but I haven’t found any response that cures this (just loads of people with similar problems)!!

    The problem: HTC Sync 3.0.5617 doesn’t detect my HTC ChaCha.

    Details:
    Windows XP SP 3 does detect it and installs it as drive F
    I’m using the original HTC cable
    Windows Firewall has an exclusion for HTC Sync
    AVG Free 2012 Anti-Virus (Resident Shield) is off during installation of HTC Sync and my tests
    AVG Free 2012 Anti-Virus has exclusions for htcupcloader.exe and the folders for
    HTC
    HTC BMP Driver
    HTC Driver
    HTC Sync 3.0
    USB debugging mode is on on the phone

    I’ve tried:
    HTC Sync 3.0.5617
    HTC Sync 3.0.5606
    HTC Sync 3.0.5606 with an update of Adobe AIR to 3.1.0.4880
    All five USB ports on my PC
    Restarting the phone between HTC Sync installations
    Doing a ‘battery-out’ restart of the phone.

    And now I’m stumped!
    Try snap pea, here's the download link on Google play:

    https://play.google.com/store/apps/d...id=com.snappea



    The app will tell you what you need to do.


    Let me know if it helps.
  3. #3  

    Default Re: HTC Sync doesn't detect HTC ChaCha

    Sync live feed

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