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  1. Thread Author  Thread Author    #1  

    Thumbs up Solution to DHD battery problems. Contact HTC!

    Hey guys! I'm a new user on this forum and I also a completely new android user, I have just gotten the HTC Desire HD. And I'm really really enjoying the OS. The way you can customize the OS is amazing! And Therefore I feel like I have been missing out for a while.

    However there is one single problem about the HTC Desire HD and sadly it's a pretty big problem. (You guessed it,) the battery life. I'm not gonna lie, if i cut some features i can easily get through a whole day. But whats the point of buying a phone with lot's of features if you can't use them, and whats the point of having a 4.3" screen if you can't have the brightness level at 50+.

    To the point!
    HTC have already made updated batteries that have a much higher capacity than the original batteries, these are for some of their other products.
    (just look at the higher capacity HD2 batteries by HTC, they have a higher capacity than the original HD2 batteries.)

    That's why i suggest that we all contact HTC and let them know that we are both aware and annoyed by the horrible battery. And then request a better and improved battery for the Desire HD.

    If you look at their updates, they have a pretty good history of listening to their customers.
    And if their customer service department get about 300 requests in one single day I am absolutely sure that we will see a result in a month or maybe even faster.

    I live in Denmark myself and I've seen a similar thread in
    a Danish forum and in two days time we have had 183 people send mails to the Scandinavian HTC customer service.
    Now there is only about 2000 active users on that forum so that's pretty good for two days. And with such a huge success in a Danish forum, I'm sure a big forum like this would do even better!

    So if you have the time to write a little email to the HTC customer service telling them about the poor battery life and then make a request for a better battery, I (and probably every DHD user) would appreciate it.

    And even if you are one of those lucky users that can go for days without charging while having standard settings,helping us wouldn't hurt.

    Thanks in Advance
  2. #2  

    Exclamation Poor battery life

    "...email to the HTC customer service telling them about the poor battery life and then make a request for a better battery.." I totally agree, and will do so. Even if my HTC is the Desire-Z, which helas suffers from the same problem! 5 to 6 hrs. most, even with automated killing apps etc.
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  3. #3  

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    a quick google search will give you all the info you need.

    Just turn "USB Debugging - ON", this fixes most of the battery drain.
    Also, turn off the useless sync items, or reduce the frequency.

    I highly suggest properly charging the battery once every couple weeks or so.
    Charge to full with phone on.
    Unplug phone, turn it off.
    Pull battery for a few seconds, put back in.
    Plug into charger, with phone off, for an hour or two.
    Unplug from charger, turn phone on, plug back into charger.
    This will increase battery life by 15-20%
  4. #4  

    Default

    The battery life is a huge issue with the HD, as we all know! I've read all I could find about it, including an interesting article by 'battery university' (google it), which seems to back up its claims with scientific tests. It says that lithium ion batteries don't develop a memory effect so there's no advantage in letting the battery drain then giving it a full charge (although Societymike's suggestion seems to work). You can leave the phone on during charging. Regular top-ups are better.

    Here's what I do now: I keep a spare battery with me so that I don't have to miss out on using those great features I paid for (a good point that you made). I top up the battery whenever I can, rather than giving it an overnight charge (being able to charge it in the car or wherever there's a computer is handy). I've removed any widgets I can live without, & I keep things like wifi, bluetooth, & internet connections switched off until I need them. I'm no expert on this matter, so take these tips as 'experimental', but this seems to be working for me at the moment. Also, look for other battery-related threads on this website, as I've picked up lots of great tips from them. Good luck!
  5. #5  

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    Hi, marty200.
    Welcome to the forums..
    Thanks for the tip. Does the same apply for the HTC EVO battery?
  6. #6  
    blademansw's Avatar

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    I just sent a nice email to HTC UK support about this as well. Be interesting to see what they come back with!
  7. #7  
    patrickrigby01's Avatar

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    Quote Originally Posted by blademansw View Post
    I just sent a nice email to HTC UK support about this as well. Be interesting to see what they come back with!
    So did I. Lets see what happens...

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