I am getting "Failed to retrieve account information" every time I try and upload media from my gallery to either Picasa or YouTube. This is a replacement EVO 3D phone. Did not get this error with my original EVO 3D phone. Is there some way to fix this issue?
Thanks but I actually fixed the issue. Because I just pulled out my old SD card from my original phone, the data was still stored on it and when I put it into my replacement phone it could not verify my account. I cleared my SD card and all is working now.