YouTube/Picasa uploading issues

anon(374252)

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Jun 23, 2011
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I am getting "Failed to retrieve account information" every time I try and upload media from my gallery to either Picasa or YouTube. This is a replacement EVO 3D phone. Did not get this error with my original EVO 3D phone. Is there some way to fix this issue?
 

IAmSixNine

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Jun 1, 2010
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I have had this happen a few times with Picasa when trying to upload multiple pics. But if i do them one at a time no error. So it might be a batch job problem.
Not tested with YouTube yet.
 

anon(374252)

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Jun 23, 2011
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Thanks but I actually fixed the issue. Because I just pulled out my old SD card from my original phone, the data was still stored on it and when I put it into my replacement phone it could not verify my account. I cleared my SD card and all is working now.