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phone is plugged in but not charging. light is on

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Old 09-07-2011, 10:59 PM
 
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for the past 2 days while charging the phone, i notcied that the battery level is not charging up. the light is on, the phone says it is charging, but the battery level is not increasing. it is actually dropping while plugged in.

when this first happened, i left the phone plugged in overnight and when i woke up, there was a prompt on the screen saying the phone had receovered from some error and asked me to send the error log to google. i sent it.

but right now its doing the same thing. the phone is plugged in, light is on, it says its charging, but its not.

anyone duplicating this problem? i am most likely taking it to sprint tomorrow for this.
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Old 09-08-2011, 03:40 PM
 
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Does it die quickly when it's not plugged in?

Does a reboot fix it?

Does something like Quick System Info Pro show anything using a high amount of CPU?
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Old 09-09-2011, 09:55 AM
 
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Also, where is it plugged into.. a wall outlet or USB? Perhaps the USB is not putting out enough juice to charge.

I had this happen at a hotel. The clock radio had a USB port for an iPod that also charged. If I had wifi, mobile network and gps on, the phone indicated it was charging, but it was only able to keep the battery at the current percentage. Once I turned those 3 items off, the phone charged, albeit very slowly.
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Old 09-09-2011, 10:09 AM
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I tried charging my phone with the usb cord from my Kindle and had the same problem.
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Old 09-09-2011, 01:49 PM
 
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Kindle charger puts out 850ma, EVO 3D charger puts out 1a (1,000ma), so the kindle charger will only charge at 85% power.
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Old 09-14-2011, 01:43 AM
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Quote:
Originally Posted by GoTTi View Post
for the past 2 days while charging the phone, i notcied that the battery level is not charging up. the light is on, the phone says it is charging, but the battery level is not increasing. it is actually dropping while plugged in.

when this first happened, i left the phone plugged in overnight and when i woke up, there was a prompt on the screen saying the phone had receovered from some error and asked me to send the error log to google. i sent it.

but right now its doing the same thing. the phone is plugged in, light is on, it says its charging, but its not.

anyone duplicating this problem? i am most likely taking it to sprint tomorrow for this.
i've been having the same problem. if you have a solution to this, please post it. Thank you!!!
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Old 09-14-2011, 01:57 AM
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when you have the tech support at the store check your phone have the wall charger with you. It could be defective. I had a defective charger when I was on BB
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Old 09-16-2011, 05:56 PM
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weird my has a similar problem if its powered of and charging it doesnt want to turn on but if i take it off the charger then it turns on.
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Old 01-30-2012, 08:50 PM
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My HTC Hero is doing the same thing! The light is on and ill leave it charging for the whole night but it stays below 30%........sometimes even drops WHILE its charging. Please post if you find a solution!
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Old 01-30-2012, 10:57 PM
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Put the phone on airplane mode and see if it will charge with minimal power draw since no radios are on. Better yet turn the phone off and see if it will charge. If it charges, you are using a charger that does not supply enough power or your charger is bad. As long as its pushing out some power it should still charge when off and possibly while in airplane mode.
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