After the last update from HTC, my EVO 3D has been shutting down on me from time to time and it gives me a message after it reboots saying "your phone has recovered from an abnormal reset send report to HTC" before you can send the report you have to check the location data box and privacy box so that HTC can better understand the error report. I still haven't heard anything from HTC, I check my system updates daily and nothing. Anyone else having this problem? Or do I need to send it back to Sprint? I had the phone since its launch date and haven't had any major problems till that last update, my GPS widget still reset my phone if I use it, I have to turn on and off thru the settings option. Let me know Android family.
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) . You should probably go ahead and take it to Sprint and have them run some diagnostics. Also, if you can, since we have native screen shot ability now, the next time this occurs take a screenshot of the error message to show them in case they cannot replicate the error. If the screenshot won't work, take a picture with a camera. As a person who has worked in computer tech support, I can tell you that the more information a user can provide (and screenshots speak volumes) the greater the likelihood of a solution being found. 
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