Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 12 of 12
Like Tree1Likes
  • 1 Post By keenan6
  1. Thread Author  Thread Author    #1  
    keenan6's Avatar

    Posts
    44 Posts
    Global Posts
    115 Global Posts

    Default "Phone" disappears

    Hey Guys

    I've had the EVO since last Friday and I've had to do a complete reset twice in 5 days because the "Phone" app/icon/funcion disappears.

    Does anyone know why this is happening ?
  2. #2  
    McPlot's Avatar

    Posts
    797 Posts
    Global Posts
    798 Global Posts
    ROM
    clean rom ics

    Default Re: "Phone" disappears

    never heard of that before.
    Thanked by:
  3. Thread Author  Thread Author    #3  
    keenan6's Avatar

    Posts
    44 Posts
    Global Posts
    115 Global Posts

    Default Re: "Phone" disappears

    Yeah just happened again. So this will be the 3rd time.

    If I go into Settings>Apps>Manage Apps>All i can see the "Phone" there, but that's the only place.
  4. #4  
    CarrieK's Avatar

    Posts
    966 Posts
    Global Posts
    968 Global Posts

    Default Re: "Phone" disappears

    Have all updates been applied? This happened to quite a few people when the phone was first released and the updates since then resolved the issue. However, if you plan on rooting you may want to do that first, then flash an updated stock ROM. Current sw version is 2.08.651.2.
    Please thank me if I have helped!

    Member E3DOC since 6/23/2011 Lovin' my new NS4G as well!
  5. Thread Author  Thread Author    #5  
    keenan6's Avatar

    Posts
    44 Posts
    Global Posts
    115 Global Posts

    Default Re: "Phone" disappears

    I got the phone on Friday and the update came thru on Sunday. As soon as I updated, the App disappeared.

    I reset the phone at that time, and a day later the update popped up again, but I have not updated yet. It just now happened again.
  6. #6  
    CarrieK's Avatar

    Posts
    966 Posts
    Global Posts
    968 Global Posts

    Default Re: "Phone" disappears

    There were two updates released pretty close to each other. Once people applied them the problem was resolved and the os upgraded to Android 2.3.4. The thing is, the bootloader went from 1.4 to 1.5 as well and the only way to root is to use HTC's method. If you plan on rooting you may want to read through the Rooting section of this forum for more detailed information. If you are certain you don't want to root then go ahead and apply the second update.
    Please thank me if I have helped!

    Member E3DOC since 6/23/2011 Lovin' my new NS4G as well!
    Thanked by:
  7. Thread Author  Thread Author    #7  
    keenan6's Avatar

    Posts
    44 Posts
    Global Posts
    115 Global Posts

    Default Re: "Phone" disappears

    Sounds good. That does make sense.

    I don't plan on rooting the phone.

    I'll go ahead and go thru the first update and then wait for the fix.

    thank you all for the help !
  8. #8  
    CarrieK's Avatar

    Posts
    966 Posts
    Global Posts
    968 Global Posts

    Default Re: "Phone" disappears

    Quote Originally Posted by keenan6 View Post
    Sounds good. That does make sense.

    I don't plan on rooting the phone.

    I'll go ahead and go thru the first update and then wait for the fix.

    thank you all for the help !
    You're very welcome! Enjoy your new toy I've had mine since 6/23 and am still lovin' it and learning new things.
    Please thank me if I have helped!

    Member E3DOC since 6/23/2011 Lovin' my new NS4G as well!
  9. #9  
    CarrieK's Avatar

    Posts
    966 Posts
    Global Posts
    968 Global Posts

    Default Re: "Phone" disappears

    Hi keenan,

    Just checking to see if everything worked out ok. There are a lot of knowledgeable people here so come back and ask if you have any more questions.
    Please thank me if I have helped!

    Member E3DOC since 6/23/2011 Lovin' my new NS4G as well!
  10. #10  

    Default Re: "Phone" disappears

    If you are just talking about the phone icon disappearing from the lock screen then this might not be exactly what problem you are describing. To fix the lock screen issue check out this thread.

    Lock screen phone shortcut gone

    If it is something other than that then maybe it has something to do with the mirror app not showing up in the app list and you can still search for it.
  11. Thread Author  Thread Author    #11  
    keenan6's Avatar

    Posts
    44 Posts
    Global Posts
    115 Global Posts

    Default Re: "Phone" disappears

    hi all

    yes, i was able to resolve the issue with the two upgrades.

    the first one got rid of the phone completely and the second upgrade came thru a few hours later. Once i upgraded, the phone popped back into the lock screen and back into the apps.
    CarrieK likes this.
  12. #12  
    cgardnervt's Avatar

    Posts
    3,156 Posts
    Global Posts
    2,048 Global Posts
    ROM
    None Yet...

    Default Re: "Phone" disappears

    Its a great little (BIG) device!

    If you run all of the updates it should take care of this issue for you.

    Enjoy the toy!

Posting Permissions