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  1. #26  

    Default Re: Viber not working on my bluetooth headset

    Thank you for your prompt response! I did create a ticket and did exactly as you told me to do.
    Thanks again,
    Ardy

    P.S. I really hope this issue can be resolved as I enjoy using Viber globally!
  2. #27  

    Default Re: Viber not working on my bluetooth headset

    Quote Originally Posted by Viber View Post
    Hi Ardy,
    Thanks for the report of the problem.

    Is this a problem specific to Viber? in other words, are you getting the same behavior from other apps that have similar characteristics?

    If it is unique to Viber, then we would appreciate if you could take a minute and report the details to our support team using this direct link: Your ticket details

    When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum". With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.

    Thanks in advance
    Hello again Viber team,
    Thank you for your prombt response. Yes, this is Viber specific, since I uninstalled Viber everything works fine. I connect to my bluetooth headset with no problem and also my phone connects to my car without any problem. My wife has the same make and model phone as I do and she has the same exact problem! I did create a ticket with the link you provided and did mention "Technical Forum" on the channel question.

    Regards,
    Ardy
  3. #28  
    Viber's Avatar

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    Default Re: Viber and bluetooth

    Quote Originally Posted by Zulkarnine Mahmud View Post
    I am having problem with my Galaxy Note3 and Bose AE2W bluetooth headset. When I receive a call or call someone, I can't hear anything on my bluetooth headset , instead the earpice on the phone is activated.
    Note that not all Bluetooth devices are compatible with third-party applications (meaning, they might work with cellular calls, but not with applications).
    However, we are aware of the problem with Bluetooth on some devices with Viber, and we apologize for the temporary inconvenience caused.We plan to fix Viber's incompatibility with Bluetooth on those devices hopefully soon, and we will keep you posted once we have news.
    A member of the Viber R&D Team (Viber app.)
  4. #29  

    Default Re: Viber and bluetooth on note 3

    I am trying to use viber on note 3 with different brand of bluetooth headset and did not work.I could hearing ringing tone from bluetooth headsets but it went silence when it connected to the other side.Nothing could be heard from other side until switch off the bluetooth headset and went back to basic phone's micro phone and speaker.It did not happen when I was using iphone before.Sometime,people from other side said that they could hear very faint sound.But nothing at all from my side.Hope this information might help to resolve the issue.I tested with basic phones feathure like speaker sound by playing music,video.It works fine.I even tested with skype to skype with bluetooth headset on the same phone.No problem at all with other app like skype.May be your app itself has a flaw or viber server has a problem.Pls don't mind about mentioning what I thought was not functioning right.Thank you viber support team and hope you all can come up with an prompt answer.I was even thinking of returning and buying more different bluetooth headset to verify.I tried samsung and plantronic brand bluetooth headsets so far.
  5. #30  
    Viber's Avatar

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    Default Re: Viber and bluetooth on note 3

    Hi,

    We are excited and proud to announce that we have just released a major new update to our mobile application: Viber 4.0!

    What's new in the new version?

    - Choose from over 1,000 stickers in the brand new Sticker Market. The Sticker Market features endless possibilities for brightening up your conversations. Download themed sticker packages and enjoy the party!
    - Push-to-talk voice messaging. Send messages instantly with the new push-to-talk feature that streams your voice message as you record it.
    - (Android only) Supported tablet compatibility. Viber is now fully compatible with your tablet device(s). Enjoy quality conversations, wherever is most comfortable for you!
    - Group capacity increased to 100 members. Whether you want to share with your nearest and dearest or just send a message to a large group of people, Viber groups let you get in touch with even more people, all in one place.
    - Beautiful conversation backgrounds in the new background gallery. Choose elegant backgrounds to decorate your conversations from our new collection, designed by our very own Viber artists.
    - Forward messages to your groups. Sharing is caring. The popular feature for contacts is now also available for all groups!

    As usual, we will be right here to receive your thoughts and feedback. If anyone encounters any problems or would like to share their experiences from our new update, please don't hesitate to contact us.

    Best regards,
    the Viber Team.
    A member of the Viber R&D Team (Viber app.)
  6. #31  

    Default Re: Viber and bluetooth

    Hi,

    I am using Nexus 4 phone with the latest Viber version 4.0.0. I am connecting my phone through bluetooth using JBL Micro wireless speaker. The wi-fi speaker works fine with the stored music, video files on the phone but when there is a call placed using viber or an incoming call through viber it automatically switches back to the phone's speaker. I did not find any method to use the connected wi-fi speaker with viber. However, if the speaker is connected with the 3.5mm audio cable to the phone, viber works just fine. So, there seems to be a problem with wi-fi speaker & my nexus 4 ph.

    Pls advise.

    Regds/Rajiv
  7. #32  
    Viber's Avatar

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    Default Re: Viber and bluetooth

    Quote Originally Posted by rpoddar View Post
    Hi,

    I am using Nexus 4 phone with the latest Viber version 4.0.0. I am connecting my phone through bluetooth using JBL Micro wireless speaker. The wi-fi speaker works fine with the stored music, video files on the phone but when there is a call placed using viber or an incoming call through viber it automatically switches back to the phone's speaker. I did not find any method to use the connected wi-fi speaker with viber. However, if the speaker is connected with the 3.5mm audio cable to the phone, viber works just fine. So, there seems to be a problem with wi-fi speaker & my nexus 4 ph.

    Pls advise.

    Regds/Rajiv
    Hi,

    Thank you for the report of the problem. This is an interesting issue..

    we would appreciate if you could take a minute and report the details to our support team using this direct link: Your ticket details

    When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".

    Thanks in advance!
    A member of the Viber R&D Team (Viber app.)
    Thanked by:
  8. #33  

    Default Re: Viber and bluetooth

    envoye
  9. #34  

    Default Re: Viber and bluetooth

    Dear Viber Team, I am using Jabra Sport and updated the viber version 4.0.0 but it is not working in it,please advise,.
  10. #35  

    Default Re: Viber and bluetooth

    There have been manual scans, as well as photo renders showing the notification light.
  11. #36  
    Viber's Avatar

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    Default Re: Viber and bluetooth

    @ mamoon_pk -

    We are aware of the issue with Jabra, and we're looking into these days. We apologize for the temporary inconvenience, and we recommend that you stay tuned for news and updates.
    A member of the Viber R&D Team (Viber app.)
  12. #37  

    Default Re: Viber and bluetooth

    its 2014 and still viber dont work with bt devices !!!!!!its been 4 years for crying out loud what the hell you guys working at !!!!!!!!!!!!!!!!!!!!!!!!!!!!
  13. #38  

    Default Re: Viber and bluetooth

    People (and Khalid specifically///) Viber is a FREE app, allowing us communication over the Internet for FREE!!!.

    It's availability is kindly provided by a Team that asks you for NO MONEY, but try to respond to requests and provide features to make it easier for us to stay in touch with the world. There is NO NEED for some of the patronising, offensive and condescending comments aimed at the developers.

    Khalid et al, request with respect please....
  14. #39  

    Default

    Hello
    I have a galaxy note 3 I try to use viber while driving car through BT system but I can't. There's no option for BT headset to select instead of speaker.
    I had an iphone 4s before and viber was working great through BT.
    Can't you just do the same for android since you are the same viber application developers?
    Thanks in advance.

    Posted via Android Central App
  15. #40  

    Default Re: Viber and bluetooth

    Hi! I have a problem with my viber contacts. (Samsung Galaxy Core Duos - with one sim only)

    After installing the Viber app, I see the contacts are duplicated at all parts (viber/all contacts/viber out). If I delete any of them from the part "viber", it will also be deleted from my phone contacts or sim card depending on which is deleted (if the 1st - then from phone list, if the 2nd - then from my sim).

    I've tried all type of settings in Viber, but no solution.. I keep all duplicated contacts, or I delete any, but in this case contacts will also be getting deleleted from my phone list or sim.

    I would be very appreciated if you could tell me the reason or what to do.

    Many thanks!
    Last edited by Dryllum; 06-08-2014 at 12:25 AM.
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