Viber and bluetooth

**aviatordoc** · 01-18-2012, 05:55 PM

Got viber and am having issues with it connecting to my handsfree BT in my vehicle. It does NOT. The native phone app has no probs at all. I have enabled BT in viber settings but it will not go to hands free.
Also any, I mean ANY viber call will only work on speakerphone on my EVO3D. (when even not in a car)
What do I need to do?

**Viber** · 01-19-2012, 06:51 AM

Hi,
This is an official representative of Viber Media.

We haven't thoroughly tested Viber on this specific device yet. You can check out our list of officially supported devices at:

You may download Viber's next version which will come out soon, and see if it has been fixed.

We are continuously working to adapt Viber to more and more devices.

If you have any additional questions we'll be happy to answer

Viber team

**aviatordoc** · 01-19-2012, 09:02 AM

thanks, viberteam, i am going to delete and reinstall. Lets see if this fixes it. Will post back.
Otherwise it works well with all other functions working.

**evam23** · 07-14-2012, 02:35 AM

Got viber and am have issues with it connecting to my handsfree BT in my vehicle. It doesn't. Is anyone to help me out?
What do I need to do?

**Viber** · 07-14-2012, 09:11 AM

Originally Posted by evam23

Got viber and am have issues with it connecting to my handsfree BT in my vehicle. It doesn't. Is anyone to help me out?
What do I need to do?

Hi,
There currently is a known issue with Viber's integration on some BT devices on Android. We are aware of that, and trying to fix it. We apologize for the temporary inconvenience, and we recommend that you stay tuned for updates on Play Store for newer versions of Viber.

**jatman007n** · 08-13-2012, 08:56 AM

The above message was sent on 2011 and still my blutooth does not work . please advice

**Viber** · 08-13-2012, 10:23 AM

Originally Posted by jatman007n

The above message was sent on 2011 and still my blutooth does not work . please advice

Hi,

We are working on Bluetooth support in Viber these days.
We kindly ask you to report the problem and its details to our support team using this direct link:

With more info, our handling of the problem will hopefully speed up.

Thank you, and we apologize for the temporary inconvenience,
the Viber Team.

**adkerremans** · 10-24-2012, 12:48 PM

Hi,

I am Using Viber version 2.2.3 of sep 30, 2012 on a HTC Sensation XE.
How can I enable bluetooth in viber?
I don;t see any option for it.

Thanks

Originally Posted by Viber

Hi,

We are working on Bluetooth support in Viber these days.
We kindly ask you to report the problem and its details to our support team using this direct link:

With more info, our handling of the problem will hopefully speed up.

Thank you, and we apologize for the temporary inconvenience,
the Viber Team.

**Deepak Rumandla** · 11-30-2012, 10:49 PM

Hi,

I am Using Viber version 2.2.3 downloaded just now on my Samsung gallery Tab 2.
I am also facing same trouble with my Samsung HM1200

Please do the needful ASAP as I don;t see any option for Bluetooth devices.

Thanks,
Deepak

**Viber** · 12-01-2012, 05:15 PM

@adkerremans and @Deepak Rumandla -

Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices:
We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.

**shakeel Aziz** · 05-15-2013, 02:54 AM

I have the same issue with HTC ONE with Viber software version 3.0 installed. It is impossible to get Viber connected thru my cars Bluetooth. Is it that the HTC ONE is not compatible or is their any changes to be made in the settings?.
Also the screen blacks out & is impossible to recover the screen.

**Viber** · 05-15-2013, 04:39 AM

Originally Posted by shakeel Aziz

I have the same issue with HTC ONE with Viber software version 3.0 installed. It is impossible to get Viber connected thru my cars Bluetooth. Is it that the HTC ONE is not compatible or is their any changes to be made in the settings?.
Also the screen blacks out & is impossible to recover the screen.

Thanks for the feedback!

About Bluetooth -

We are aware of the problem with Bluetooth on some devices, and we apologize for the temporary inconvenience caused. We plan to fix Viber's incompatibility with Bluetooth on those devices hopefully soon, and we will keep you posted once we have news.

About the screen blackouts -

We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.

Thanks in advance