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  • 2 Post By woodslink
  1. Thread Author  Thread Author    #1  
    sundevil98's Avatar

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    Default Can't hear phone calls unless it's through rear speaker or headphones

    How do I solve the problem of not being able to hear phone calls unless I'm on "speakerphone" or have a set of headphones plugged in?

    I think the problem started a few days ago when I was listening to some music through the headphone jack. Ever since then (I don't use the phone much, so I'm not certain) I haven't been able to take or make a call without using speakerphone mode, or plugging in some headphones. When I unplug the headphones, I can't hear anything through the front (screen side) speaker that's normally used for phone conversations.

    I've tried plugging in and unplugging a set of headphones over and over again, hoping it would switch back. But, I haven't had any luck. I've tried a hard reset as well, and that hasn't helped me either. I'm willing to open it up and see if I can fix it, but not sure what I'm looking for. So, I'm hoping someone can help out. If all else fails, I have an EVO 4g I can use until I'm due for a new phone.

    I'm sure this has happened to others before. But, searching for "phone speaker" doesn't bring up much useful stuff (I'm not good at searching the right terms I'm sure)..
  2. #2  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    Its possible you blew out the internal earpiece speaker or its shorted out and not making proper contact.
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  3. #3  
    enthuz's Avatar

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    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    I have been dealing with the same issue. The first time it was a Google Voice issue...strange but ended up being true. I had to uninstall it completely, remove my phone from the service, reboot, and test...works, then reinstall everything...anything less will not affect issue...per Sprint techs which I tested and is true. This worked for almost a year, now it is doing it again and the same fix is no longer working. I guess I will have to do a full backup and have it dropped off for repairs.
    Android Ninja in Training
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  4. #4  
    cmahy's Avatar

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    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    One hail Mary you can try. Spray the headphones plug with a bit of WD40 & then plug + unplug (headphone jack) multiple times. In the off chance this is a stuck hardware thing, this might help.

    Otherwise, probably a warranty repair & nothing software can properly fix.

    Sent from my HTC One X using Android Central Forums
  5. #5  
    scooter7's Avatar

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    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    If it is indeed a blown earpiece, as IAmSixNine suggested it may be, I can say it was an easy hardware repair at a sprint store. One day I made a call and the sound in the earpiece was extremely muffled. I thought it was just the connection. After trying calls a few more times, I realized it was likely a hardware issue. I took it to the sprint store and in about an hour the earpiece was replaced. The best part is that the store I went to didn't even charge me for the repair, even though I do not have insurance and had the phone was no longer under warranty.
  6. #6  
    enthuz's Avatar

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    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    Well since my phone is now being replaced due to another issue, I should soon have a working speaker.
    Android Ninja in Training
    EVO 3D
    TF201 64GB
  7. #7  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    I had the same issue. Try an app named SoundAbout.
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    April C and morpheu5 like this.
  8. #8  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    Thanks to the person that suggested downloading soundabout!!!!!! Your suggestion
    was not only short and simple....but it WORKED!!!!.....
  9. #9  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    try this first.push the top of ya phone speaker by the headset hole push the case in that area.if you can now hear its the screw in the top that came loose.open it up and tighten with a small hex driver.i had to do it.

    - - - Updated - - -

    try this first.push the top of ya phone speaker by the headset hole push the case in that area.if you can now hear its the screw in the top that came loose.open it up and tighten with a small hex driver.i had to do it.
  10. #10  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    Thanks woodlink,i had a problem with my HTC Desire X,i was not able to hear the voice during the call but when i put the phone in speaker i was able to hear.I did hard reset but still no luck,Then I read your message and installed soundhound,now i am to hear the voice.Earlier i was hearing the radio and unplugged the earphone without turning off the radio thats when my problem started.
  11. #11  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    i have same problem i downloadid soundaboout app what should i push then?
  12. #12  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    I had a similar problem like everyone else. I downloaded SoundAbout and it worked!!! I selected my phone call audio to 'earpice' and then it was fixed.
  13. #13  

    Default Re: Can't hear phone calls unless it's through rear speaker or headphones

    I just bought a brand new Droid X to replace my old one and it had the same problem until I downloaded the App. Now it works perfect. Will it last or do you have to buy the Pro version? If that's the case I can send the phone back for a replacement.

    Thanks

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