Dear Richard,
Thank you for your support to htc. We hear your concern. And we take it seriously and now we will unlock it.
Our original intent was to reduce the potential quality problem when user upgrade their phone.
Any way we will unlock it. Customer satisfaction is very important for us and we want you have a good experience when you deal with htc.
Thanks again for your support.
Best Regards.
Peter
I am pretty impressed he actually emailed me back.
Thank you for your support to htc. We hear your concern. And we take it seriously and now we will unlock it.
Our original intent was to reduce the potential quality problem when user upgrade their phone.
Any way we will unlock it. Customer satisfaction is very important for us and we want you have a good experience when you deal with htc.
Thanks again for your support.
Best Regards.
Peter
I am pretty impressed he actually emailed me back.