Early sprint upgrade

**Skunkape60** · 05-13-2012, 10:01 PM

Originally Posted by EvoTastic

I think he's trying to find reasons NOT to buy the phone. They focus on the problem more than the solution

Sent from the dungeon I was thrown in for voicing my opinions

Not true at all... never heard of the zagg. I always thought the portable charging units were much bigger. That is one issue that has now been solved. Thanks guys....

_______________
Just Flash It !!!

**elvis077** · 05-13-2012, 10:11 PM

Originally Posted by Skunkape60

Just got off the phone with sprint and can buyout my contract for a mere $45. I just don't know if I can push past the non removable battery.

_______________
Just Flash It !!!

I thought they had a higher capacity battery replacement for the One X.. That gave easy replacement instructions. Makes it sound like it will not only be easy to replace the battery your self, but with readily available options. I'm not really worried about it though. I'm a gambler (though, that doesn't help your situation...)

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**manonmoon49** · 05-13-2012, 10:55 PM

Originally Posted by Skunkape60

Not true at all... never heard of the zagg. I always thought the portable charging units were much bigger. That is one issue that has now been solved. Thanks guys....

_______________
Just Flash It !!!

Zagg is the company that makes InvisiShield

Sent from the dungeon I was thrown in for voicing my opinions

**shadowhawk2020** · 05-14-2012, 06:48 AM

It was really easy to get both my lines done. I hut *2, for to the option for phone cancellation then mentioned the upgrade buyup program. My wife was $75 (due at the end of this year) and mine was $115 (due June of next year).

Took about 24 hours for the upgrade to show up.

**thomasr1950** · 05-14-2012, 08:32 AM

My upgrade is Sept. 1, i can upgrade for $45 buying out my contract. I was told any Sprint Corp. store can do it. A 3rd party takes up to 24 hrs. i can keep my current #. I was told this by a Rep. in Dan's Office. Try contacting his office for assistance. I've been dealing with CS Reps for 2 weeks, they all tell me different stories.

**icewater106** · 05-14-2012, 08:39 AM

Originally Posted by EvoTastic

I don't know what the qualifications are for being able to buy up. I have 4 lines with Sprint so that might be why I qualify

Sent from the dungeon I was thrown in for voicing my opinions

the following States are included in this program: > > Atlanta / Athens > Charlotte > Chicago > Cincinnati > Cleveland > Columbus > East Kentucky > East Michigan > Ft. Wayne / South Bend Indianapolis > Jacksonville > Miami / West Palm > Milwaukee > Minnesota > Nashville > Orlando > Raleigh / Durham > Tampa > West Kentucky > West Michigan > Winston / Salem

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**danibal** · 05-14-2012, 08:57 AM

So, I called them and they moved my upgrade up to the 18th. Since my upgrade isn't actually showing in the system until then, am I able to pre-order this phone at best buy?

**shadowhawk2020** · 05-14-2012, 09:00 AM

No best buy will make you wait until the upgrade shows.

**bc2k** · 05-14-2012, 09:10 AM

It may come down to the rep handling your call rather than any set policy. I called *2 and got my upgrade changed from Jan 2013 to - well, last month, now. Took me 30-45 minutes of reminding them how much I'd paid Sprint over the last dozen years, all I wanted was the upgrade I would've gotten if they hadn't canceled gold premier. Eventually they offered me a $105 buy-up; I said no and politely stuck to my story line. Then supervisor said okay, if I'd accept the $105 buy-up they'd give me a $100 credit at the same time. In other words I'd get the upgrade, which took around 15 minutes to show up on my account, for $5.

That worked for me.

**midmofan** · 05-14-2012, 09:28 AM

Originally Posted by icewater106

the following States are included in this program: > > Atlanta / Athens > Charlotte > Chicago > Cincinnati > Cleveland > Columbus > East Kentucky > East Michigan > Ft. Wayne / South Bend Indianapolis > Jacksonville > Miami / West Palm > Milwaukee > Minnesota > Nashville > Orlando > Raleigh / Durham > Tampa > West Kentucky > West Michigan > Winston / Salem

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That's an interesting list and fits with what I was told. As I said in one of my posts, the reps I talked to at Sprint initially said that the buy-up was not available in my market, but that the promotion is changing each month. Later a "retentions" rep said that she had no clue as to how "Marketing" had come up with who and where the program was being offered to and it did not seem to make any sense to her. After I got to the right person though, (which did take about 40 min or so) they were able to give it to me.

**Lady_Evo** · 05-14-2012, 12:22 PM

Originally Posted by geomatrix

the Rep pretty much broke it down to customers that are consistent with bill payments, I unfortunately payed late quite a few times. Guess Sprint doesn't think I'm loyal enough

I've been known to forget a bill here and there and not remember until I realize my phone isn't working anymore. My upgrade date was not until May 2013.

I say all of this to say that I was still able to do the buy up program and am now eligible to get the new phone this Friday. I know a lot of times most people say that you might have to call a couple of times and talk with a different person.

**icewater106** · 05-14-2012, 12:59 PM

Originally Posted by midmofan

That's an interesting list and fits with what I was told. As I said in one of my posts, the reps I talked to at Sprint initially said that the buy-up was not available in my market, but that the promotion is changing each month. Later a "retentions" rep said that she had no clue as to how "Marketing" had come up with who and where the program was being offered to and it did not seem to make any sense to her. After I got to the right person though, (which did take about 40 min or so) they were able to give it to me.

Did u pay anything ? Because some people got other for free i don't know how though

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**midmofan** · 05-14-2012, 01:34 PM

Originally Posted by icewater106

Did u pay anything ? Because some people got other for free i don't know how though

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I paid $65 for my upgrade, some have gotten it for free if willing to make a big enough fuss and if never used your last "Super-Gold-Premium-Uber-Customer" upgrade before they shut that program down. Turns out I did use my last one of those so was ok with paying for the upgrade this go around.

**biggdogg9** · 05-14-2012, 02:50 PM

thanks for the number just got off the phone with sprint my upgrade was due in october now I have a new upgrade cost me 45

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**dtg755** · 05-14-2012, 03:25 PM

i also called in and got shut down...called the 800 number posted in the other thread and was told none of the 4 lines on my account were eligible..how did you guys swing this?

**geomatrix** · 05-14-2012, 04:19 PM

Hmm I'm gonna try again, I did try twice, first time rep had no clue what the program even was then the 2nd rep broke it down for me on who gets selected and what not, I guess it really depends on who you speak to. Can't keep denying me for long can they??....

**biggdogg9** · 05-14-2012, 04:57 PM

At first he said that I was not eligible and he check to see what he can do I came back with some good news it cost me 45 and I'm good to go keep trying

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**SPRTUSR** · 05-14-2012, 07:24 PM

Has anyone with a June 1st upgrade been able to get their date pulled in to May 18th for no extra charge? I'm trying to use my final Premier upgrade but I'm not eligible until the 1st. I've had reps tell me I can get it pulled in ON the 18th (14 days out) and another that said I have to wait until the 1st.

**AnthonyBell** · 05-14-2012, 08:20 PM

Originally Posted by Guy

Has anyone with a June 1st upgrade been able to get their date pulled in to May 18th for no extra charge? I'm trying to use my final Premier upgrade but I'm not eligible until the 1st. I've had reps tell me I can get it pulled in ON the 18th (14 days out) and another that said I have to wait until the 1st.

I'm waiting on the same. I rather not have to deal with trying to call CS on doomsday. aka the 18th

**geomatrix** · 05-14-2012, 10:39 PM

Just got off the phone, seems like I keep getting closer then previously but still no cake. This time Rep said the buy out isn't available for me right now, but possibly next month. My next upgrade is May of 2013, and reading around, other's have been about the same or June of 2013 but still got the buy out, gonna try at least 2-3 times tomorrow and probably do the "give me your supervisor" voice. Rep was super nice though, couldn't do it to her haha. I WANT THIS PHONE SPRINT TAKE MY MONEY!

**rfs830** · 05-21-2012, 05:52 PM

I just called sprint and I can only upgrade on the phone that the contract will expire on 6/2013. They will not upgrade my line that is due on 8/2012. I may have to call back and try again.

Oh and just so you all know. You all may want to call in and ask about the loyalty credit. It will not change your upgrade date, but will only renew your contact date. I am able to get 100 off each line if I do that.

so if I can get that and trade in my phone, that will pay the price for a new phone. but you have to do it before you buy the new phone.

**Makad** · 05-24-2012, 02:45 PM

Just called Sprint, they won't let me upgrade a week early to get the 4g LTE. Oh well, guess I'll wait until June 1.

**icewater106** · 05-24-2012, 03:39 PM

Originally Posted by Makad

Just called Sprint, they won't let me upgrade a week early to get the 4g LTE. Oh well, guess I'll wait until June 1.

This is the number you need ask them to transfer u to account services 1-877-775-4886

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**bobodobo** · 05-24-2012, 04:00 PM

Originally Posted by Skunkape60

Just got off the phone with sprint and can buyout my contract for a mere $45. I just don't know if I can push past the non removable battery. There have just been so many times that a battery charger doesn't cut it for me. Most of my traveling is by motorcycle and can't use a charger. Also spend lots of time away from any electricity....

I would jump all over this phone right now if it wasn't for this one thing....

You could buy something like this if you need portable charging. It's a rechargable external battery pack for your phone. With 5200 mAH capacity you would have the equivalent of 2.5 internal batteries (well maybe less, presumably there's some loss in the process).

**brewzer** · 05-24-2012, 05:36 PM

Just to confirm, those of you who were successfull in doing a buy out/up did your new two year period start the day you bought your EVO LTE?

My date is October and I can probably make it until then if I have to, but if it is only going to cost me $45 to go ahead with the upgrade I am down with that. (My renewal date currently is 10/12).