HTC One X and Evo 4G LTE indefinitely delayed at US Customs for i

**imranmali3** · 05-16-2012, 10:29 AM

In its statement, HTC said it believed it was “in compliance with the ruling and HTC is working closely with customs to secure approval.” Sprint and AT&T both declined to comment.

Sprint is keeping a shut mouth about this. I personally believe that everyone is at fault here. From Apple for creating a patent that my blackberry pearl had way before it, and for the patent office for accepting this. Now Sprint + HTC knew that they had this problem, yet they still charge us and keep us hung by our tails.

I don't know if I should go for the galaxy nexus now, I just won't feel complete if I get it. (I need a new phone asap as I am a medical student and I often need to use medical apps when I am at the hospital).

**oespinoza83** · 05-16-2012, 10:34 AM

Jessica: I'm afraid we are unable to cancel pre-order devices. This was an option previously, but I am afraid this option is no longer offered. You can refuse shipment, or once the package has arrived to chat back in for return options.

Looks like I am filing a CC fraud claim if the phone does not arrive on Friday. Not being able to cancel a pre-order is absurd.

**Sh3ngLong** · 05-16-2012, 10:35 AM

Originally Posted by nth_79

So awesome. Thanks for checking. Does the same thing happen if you text message or email him a phone number?

I texted him a phone number this morning and when he tapped at it, it opened up the phone dialer app, ready to dial.

**oespinoza83** · 05-16-2012, 10:37 AM

Looks like Sprint started the "no cancelling pre-orders policy" last night as just told to me by CS.

Ry · 05-16-2012, 10:42 AM

Anyone try to cancel a pre-order in-store?

Sent from my DROID BIONIC using Android Central Forums

**PointDexter85** · 05-16-2012, 10:43 AM

They believe they can get past it. Lets just see if they can. Running on hope...

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**midmofan** · 05-16-2012, 10:44 AM

Glad I preordered with Best Buy, no charge for that....

**icenija** · 05-16-2012, 10:45 AM

Originally Posted by AdmiralAckbar89

Cowards

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I'm curious, how are they cowards? The law suit is against HTC all of this is out of Sprint's hands. It would be foolish for them to make a statement to just tell us they don't know. We know that already. The best thing Sprint can tell us is what they have already said and that is HTC is working with Customs to get this resolved as soon as possible.

Ice

**mikep7779** · 05-16-2012, 10:47 AM

Originally Posted by icenija

I'm curious, how are they cowards? The law suit is against HTC all of this is out of Sprint's hands. It would be foolish for them to make a statement to just tell us they don't know. We know that already. The best thing Sprint can tell us is what they have already said and that is HTC is working with Customs to get this resolved as soon as possible.

Ice

They should still own up to the issue... Maybe a statement? Something?

**blckz28** · 05-16-2012, 10:50 AM

Time to re-open the "The official EVO 4G LTE release date guessing game (FREE STUFF!)" thread!

**BigPuddin** · 05-16-2012, 10:52 AM

Originally Posted by PointDexter85

The IPhone 5 has the specs that are remarkable to chimp. But the backbone and limitations are there clear as day. Apple will try to carry this as long as they can so don't be surprised if this happens again when Samsung Galaxy S3 comes to the U.S.

Apple would have to get an ITC exclusion order against Samsung and have it apply immediately.

**icenija** · 05-16-2012, 10:53 AM

Originally Posted by mikep7779

They should still own up to the issue... Maybe a statement? Something?

They made a statement, they are referring to HTC who they should be referring to. What more can they say? If you owned a business selling product and your product was held up in customs you would do the same thing because your merchandise being held up in Customs is not your fault.

Ice

**AdmiralAckbar89** · 05-16-2012, 10:54 AM

Originally Posted by icenija

I'm curious, how are they cowards? The law suit is against HTC all of this is out of Sprint's hands. It would be foolish for them to make a statement to just tell us they don't know. We know that already. The best thing Sprint can tell us is what they have already said and that is HTC is working with Customs to get this resolved as soon as possible.

Ice

All the people with pre-orders gave sprint $200 or more if it wasn't an upgrade. They should keep us informed rather than changing status messages all over their site with no explanation.

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**icenija** · 05-16-2012, 10:58 AM

Originally Posted by AdmiralAckbar89

All the people with pre-orders gave sprint $200 or more if it wasn't an upgrade. They should keep us informed rather than changing status messages all over their site with no explanation.

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I along with you also paid my $200 and I'm just as frustrated as you are. I know the big wigs at Sprint had a meeting today on this issue and yes we should get some kind of statement about the pre-orders but the statement earlier was directed towards the delay not our pre-orders.

Ice

**Wiley_11** · 05-16-2012, 11:02 AM

Originally Posted by imranmali3

[url]I personally believe that everyone is at fault here. From Apple for creating a patent that my blackberry pearl had way before it, and for the patent office for accepting this.

I only see that whiny arsed psychopath Jobs and our bribe taking government officials to blame for patenting something that was around years before the iTurd was even thought of.

In my opinion everything is just collateral damage after that absurd ruling.

**mikep7779** · 05-16-2012, 11:06 AM

Originally Posted by icenija

They made a statement, they are referring to HTC who they should be referring to. What more can they say? If you owned a business selling product and your product was held up in customs you would do the same thing because your merchandise being held up in Customs is not your fault.

Ice

Can you link the statement? From what iv'e read its been CSRs guiding the information.

**icenija** · 05-16-2012, 11:10 AM

Originally Posted by mikep7779

Can you link the statement? From what iv'e read its been CSRs guiding the information.

Top of this page. Phil himself said it unless you feel Phil is not a good source.

Ice

**gdbjr** · 05-16-2012, 11:17 AM

Originally Posted by aviatordoc

I for one agree. The power is with people and we ought to encourage folks around us to get rid of apple products and not buy any of their products or use their services.

You might want to tell google not to keep paying Apple so much money to make the default search engine on iOS devices Google. That reported $1 Billion dollars google paid Apple is surely funding Apple lawyers

**BigKenW** · 05-16-2012, 11:17 AM

Just spoke to the local Best Buy, they just confirmed that they haven't received the shipment of preorder devices yet. They also said they are only learning of the delay via sites like AC. Best Buy corporate hasn't reached out to them yet to provide guidance or if their distribution centers have phones for the preorders.

Grrrrrrrrrr

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**jeallen1** · 05-16-2012, 11:40 AM

Originally Posted by mikep7779

Can you link the statement? From what iv'e read its been CSRs guiding the information.

Sprint posted a response here:

John

**maverick96** · 05-16-2012, 11:55 AM

Everyone should be mad at HTC. They knew this was something that needed to be fixed since back in December. Now if It turns out HTC did nothing to fix it. Shame on them. This certainly wasn't a last minute type thing. They had PLENTY of notice.

**nth_79** · 05-16-2012, 12:33 PM

Originally Posted by Sh3ngLong

I texted him a phone number this morning and when he tapped at it, it opened up the phone dialer app, ready to dial.

Cool. So, now I wonder why it's so hard for the ITC to figure out if the phone is infringing or not... Perhaps it's more complicated than we think it is. Or maybe HTC's strategy of removing the options wasn't sufficient? I'm not quite sure why that would be.

**Raadius** · 05-16-2012, 01:13 PM

Originally Posted by maverick96

Everyone should be mad at HTC. They knew this was something that needed to be fixed since back in December. Now if It turns out HTC did nothing to fix it. Shame on them. This certainly wasn't a last minute type thing. They had PLENTY of notice.

This.

**bbrammeier** · 05-16-2012, 01:58 PM

Originally Posted by johnshaft

This is classic gamesmanship by Apple. This can be resolved by HTC by providing us with either Beats Headphones at no additional charge or a $50 gift card, with an apology from them saying that they wanted us to have the premier smartphone since the first EVO 4G on time.

Originally Posted by snick8467

i'll take a month of service credit...got 3 phones on preorder...no tracking number and the chat rep says "sprint hasn't informed us of any delays". sad i can't find anything on the htc or sprint site indicating delay either.

I posted this in another thread, but people like this really irritate me...

Just incredible. I'm amazed at the way people are acting over all of this.

I pre-ordered my phone just like everyone else and guess what? Sprint has my $200. Big deal. I'll have a phone that is paid for on my doorstep once this is all cleared up. I'm not mad at Sprint or HTC or Apple. People should be upset that the USPTO would grant a patent for something
like this. Taxpayer money being wasted on clearing up issues like this. Those should be the real issues that people talk about. But no, you didn't get your phone so Sprint sucks and I was free stuff...

And this is why I have a general dislike for people.