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  1. Thread Author  Thread Author    #1  

    Default Bestbuy now says date unknown

    Just got another email from best saying date is unknown.
  2. #2  

    Default Re: Bestbuy now says date unknown

    I just got one too. This is not good.
  3. #3  

    Default Re: Bestbuy now says date unknown

    Same here.

    Here is the text:
    Hi Phoenix Rev:

    You recently received an e-mail that provided an incorrect release date for your pre-ordered item below. We're very sorry for this mix-up.

    The release date has changed, but we do not know the new release date yet.

    Sprint has not yet announced the new release date, but we'll let you know as soon as we know it.

    Be assured that your pre-order is still valid. You can expect that your device will be ready to ship or pick up on the day that it's released.

    You can also call us toll-free at 1-888-BEST BUY (1-888-237-8289) with any questions. For faster service, tell us the order number when you contact us.

    Thank you.
    Best Buy Customer Service
    Sigh.
  4. #4  

    Default Re: Bestbuy now says date unknown

    CYA to the nth degree.... I imagine every party that is now involved in this mess is so paranoid they would not even commit to their mother's birthday if asked.
  5. #5  
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    Default Re: Bestbuy now says date unknown

    Hopefully, they'll raise that $50 gift card up to $100...or at least $75.
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  6. Thread Author  Thread Author    #6  

    Default

    They should have also written we are upping the gift card for pulling a date out of our ***.
    Last edited by stephen866; 05-18-2012 at 12:17 AM.
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