This is a question that I’ve gotten a lot in the past couple of days – How can I cancel my pre-order? Normally, that would be a very easy answer, because in any other normal situation, you really couldn’t ‘cancel’ a pre-order other than refusing shipment once it’s arrived. But these are certainly not ‘normal’ times, are they? Never before in the many years that I’ve been here have we ever found ourselves in this situation. So for that reason, things have changed multiple times over the past few days regarding how cancellations are handled for this particular situation. And they could change again, but for the time being, you’re witnessing a huge corporation do something that it rarely does – make changes based on customer need/response in near real-time (trust me when i say these changes would normally takes weeks or months to roll out). For you that’s probably boring and not the point, but for some of us, it’s history in the making. If nothing else, I hope we will have learned a few things from this ordeal as a company, and make some changes to both policies and communications. Maybe I’m dreaming. But anyways.. onto why you’re here.
So… if you realllllly need to cancel your pre-order, you can now do so. But before you decide to do that, let me say that I fully expect this phone to be in our hands by next week. And I’m also waiting for my HTC EVO 4G LTE! So while I can make no promises, or give you any new info yet… If my mom asked me when she’d have her new EVO, I’d say next week.
rice
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