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  1. Thread Author  Thread Author    #1  
    RG129's Avatar

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    Default Best Buy Return/Exchange: 14 or 30 Days?

    Even though I've just passed my 14th day, I'm still wondering if it's possible to get a GS3 if it ends up being that much better. (Although my meticulous comparisons between the two are slowly starting to fade).

    I bought my phone at Best Buy and when they were explaining the terms, everything about the 14 day window was about my service contract and my upgrade eligibility. I can cancel my service contract and maintain my upgrade eligibility within 14 days. But what if I still want to commit to the service contract, but want to exchange phone models from the EVO to the GS3? Will Best Buy's corporate 30 day return/exchange policy work?

    I picked up my EVO on the 24th, which means the GS3 launch lands within my 30 day return period.
  2. #2  
    Shadnic's Avatar

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    Default Re: Best Buy Return/Exchange: 14 or 30 Days?

    As far as I know, yes! I ordered the Evo at bestbuy yesterday and the lady explained it to me this way:

    14 days to revert my "sprint" contract and reinstate my upgrade status.

    30 days to return the "phone" to bestbuy for a refund or phone of equal or lesser value, however if this is after 14 days then it has no effect on your Sprint contract, you're still in a new 2-year agreement.

    Let's just say I plan on comparing this very heavily to the GS3 in a few weeks
  3. #3  
    klau25's Avatar

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    Default Re: Best Buy Return/Exchange: 14 or 30 Days?

    i believe they told me 14 days to return for refund and 30 days to exchange.
  4. Thread Author  Thread Author    #4  
    RG129's Avatar

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    Default Re: Best Buy Return/Exchange: 14 or 30 Days?

    Quote Originally Posted by Shadnic View Post
    As far as I know, yes! I ordered the Evo at bestbuy yesterday and the lady explained it to me this way:

    14 days to revert my "sprint" contract and reinstate my upgrade status.

    30 days to return the "phone" to bestbuy for a refund or phone of equal or lesser value, however if this is after 14 days then it has no effect on your Sprint contract, you're still in a new 2-year agreement.

    Let's just say I plan on comparing this very heavily to the GS3 in a few weeks
    Just what I wanted to hear! But if you just-preordered, you're gonna have much more time to compare than I will. My 30th day lands on the 23rd. A whole whopping 2 days after release to make the switch! :/

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