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  1. Thread Author  Thread Author    #1  

    Thumbs down NEW Google Wallet issue! Country/Device not supported? Grrrrr!

    I was bold enough to go to 7-11 without my credit card. As I was walking into the store and logging into Google Wallet. I got a message: "Unfortunately, Google Wallet has not yet been certified in your country or on your device/carrier." I researched this a little bit (just look at the google play reviews and all the EVO LTE people have been posting this issue. I changed my rating to a 1 star. So after seeing this is a common issue I walked home with no Gatorade.

    Google has totally dropped the ball from not including visa, to the secure element and now to this. What a disaster this has been for Google. The good thing about a credit card is that they work 99.99% of the time. I have made about 10 trips/uses with GW and now it doesn't work. So even though 90% sounds good. Its actually really bad.

    I think all EVO LTE owners may have this issue but hopefully it gets fixed and soon. Did I say this was one of the main reasons I upgraded from 3D to LTE?
    Last edited by corvette72778; 06-18-2012 at 01:38 AM.
  2. #2  

    Default

    Contact Sprint and they will tell you that you are the only one experiencing this problem...
  3. Thread Author  Thread Author    #3  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    The last thing I would do is call Sprint for help. lol. But I called just to let them know about the issue so they have 1 extra log of the issue. However they arent open late.
  4. Thread Author  Thread Author    #4  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Lots of EVO LTE users are showing their unhappiness with bad reviews on google play. This is a great great way to get their attention. Just put EVO LTE in the subject, give them a 1 star and let them have it! lol

    You would be surprised but this works.
    https://play.google.com/store/apps/d...xldG5mY3JlbCJd
  5. Thread Author  Thread Author    #5  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Hmmm. EVO LTE isnt even listed as a supported phone:
    https://support.google.com/wallet/bi...7414&ctx=topic
  6. Thread Author  Thread Author    #6  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    this was posted in anther forum:
    Google Wallet not certified in your country/carrier - xda-developers
    Looks like a mod to make it work possibly.
  7. Thread Author  Thread Author    #7  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Could you imagine being in a taxi relying on GW and no credit card to pay for your ride and getting this message? What would happen in this case? Would you get arrested? lol
  8. #8  
    k000's Avatar

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    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Quote Originally Posted by corvette72778 View Post
    Could you imagine being in a taxi relying on GW and no credit card to pay for your ride and getting this message? What would happen in this case? Would you get arrested? lol
    Depends which city/coutry you are in.. in some places you will get smashed by the taxi direvr unions themselves first.
  9. #9  
    Crimson's Avatar

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    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    You guys get so worked up over these things. Its a brand new phone, using a relatively new app, using a technology that is not widely adapted. I'm not surprised they are having some issues. That being said, people who have transferred money onto the Google Debit Card do have a right to know what is going on. They should be communicating better about the problem but people expecting this to be perfect at this point I think are expecting too much.
  10. #10  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    wtf i want to reset google wallet from within the app so i can hard reset.. but now its giving me that unsupported crap..
    Sent from my E v o K n i e v e l LTE
  11. Thread Author  Thread Author    #11  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Contacting Support - Wallet Help


    Hello xxx,

    Thank you for calling Google Wallet. You called us regarding being unable
    to access the Google Wallet app on your HTC Evo.

    Google Wallet is temporarily unavailable on your device and our
    engineering team is working hard to make sure Google Wallet is working as
    intended. We will be sure to let you know when full functionality has
    resumed.

    Thank you in advance for your patience and understanding.

    It was a pleasure assisting you today. Feel free to contact us again if
    you have any additional questions regarding Google Wallet or visit our
    Help Center at Wallet Help

    Sincerely,

    Michelle
    The Google Wallet Team
    Thanked by:
  12. #12  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    More disturbing is the fact that I have not seen not ONE story on Android Central, Engadget, or any of the other major tech sites about this issue. I mean Google wallet basically gets shut out for Evo owners and the tech industry remains quiet?

    Why?

    EDIT: I could be wrong about this. If I am, someone please post a link, but I haven't seen one.
    slinkeril likes this.
  13. Thread Author  Thread Author    #13  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

  14. Thread Author  Thread Author    #14  
  15. Thread Author  Thread Author    #15  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    I am waiting for a google update as well. Although I am sure the fix works, I am not risking secure element.
  16. #16  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    --- Major Tech sites (i.e. Engadget, CNET, The Verge, Gizmodo, PCMag, etc.) I saw an article on Android Police, and of course, the link you provided. Did not know about Pocketables. I don't read that site. perhaps I should start.

    P.S. Yes, I consider AC a major tech site.
  17. #17  
    Va1ha11a's Avatar
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    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Funny to read all the Evo rage reviews on google play . Not funny about why they're raging.
  18. #18  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    This BS I have money on google wallet that I want access to. Wtf!!
  19. #19  
    aeroPM's Avatar

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    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    FYI, this isn't affecting all EVO 4G LTE users. I'm not having any problems accessing or using google wallet on mine. I just paid for dinner with it last night. I'm not rooted yet and have never reset my google wallet settings and never reset the device either. I also only have a google pre-paid card loaded, no credit cards.

    Those of you that are having problems... Have you ever reset google wallet settings and are you rooted?
  20. #20  
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    Default

    Mine worked fine until a couple days ago. Went to get a healthy mcgriddle and it had not certified in my country.

    Sent from my EVO using Android Central Forums
    bc2k likes this.
  21. #21  

    Default

    I have no rooted and had not reset google wallet yet right out of box google wallet did not work.

    Sent from my EVO using Android Central Forums
  22. #22  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Same here, brand new HTC EVO 4G LTE, not rooted, google play says device/country are not supported. Boo, that's one of the main reasons for buying this phone!
  23. #23  
    ItsMeCD's Avatar

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    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    Add me to the list.
  24. #24  

    Default Re: NEW Google Wallet issue! Country/Device not supported? Grrrrr

    FYI, I just got my SGS3 yesterday and got the same message after installing GW. I know this is the EVO forum, but it appears to be more than just an EVO problem. AT&T is the carrier.
    Thanked by:
    bc2k 

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