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  1. Thread Author  Thread Author    #1  

    Default Asurion still sending fresh Evos

    Well, Independence Day eve got the best of me and my Evo. Woke up on the 4th and noticed the charging port had been completely destroyed. Pins were bent, the plastic they were attached to was almost non-existent, ect.

    Apparently, the sprint reps tell me, the charging port cannot be re-soldered and I would be stuck with contacting asurion. Few days later and $100 lighter, I was sent a brand new one. Fresh in the box.

    So anyone who plans on using their insurance to get a new one, they do not have refurbs yet and you'll still get a new evo. It was nice opening the phone and activating myself rather than the sprint people.

    I found this weird though. About a year back, my Touch Pro 2's screen went out on me and I had to replace it with asurion. Cost me $150. Strange that a new phone like the Evo LTE would cost less and be brand new.
  2. #2  

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    That's some bull. Did u actually break the port yourself or was it possibly just a crappy solder from the start. If u did it than I can understand but of the phone was just defective and they charged u a deductible that's some bullstuff

    Sent from my EVO using Android Central Forums
  3. Thread Author  Thread Author    #3  

    Default Re: Asurion still sending fresh Evos

    Judging by the bent pins, I tried to put the charger in the wrong way in a forceful and intoxicated way. Plastic looked melted. Wish I could have paid for a repair but sprint doesn't repair this type of motherboard and I wasn't about to go 3rd party.
  4. Thread Author  Thread Author    #4  

    Default Re: Asurion still sending fresh Evos

    Quote Originally Posted by crxssi View Post
    So the phone just magically broke itself, bent it's pins, and broke it's own plastic overnight. Right...



    And now YOU damaged the port while drunk, but only because it magically melted itself first. Right...

    Look, crap happens, but don't make it sound like the phone is at fault!
    You know, I thought I was clear in the OP. Apparently I wasn't. I wasn't trying to make it sound like the phone "magically" broke itself. That's why I went to the sprint store, told them I wasn't sure what happened, and asked if I could PAY for a repair. I never played dumb to anyone.

    Their advice was to call asurion. Point of this was that asurion still is sending new phones and not refurbs.

    The plastic which the metal pins are connected to appears melted. Just an observation. Read between the lines all you want but I was simply telling an unfortunate tale which set me back $100 but still ended up with a new phone.
  5. #5  
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    Quote Originally Posted by crxssi View Post
    So the phone just magically broke itself, bent it's pins, and broke it's own plastic overnight. Right...



    And now YOU damaged the port while drunk, but only because it magically melted itself first. Right...

    Look, crap happens, but don't make it sound like the phone is at fault!
    I Don't see how you got it magically happened out of the op. He pretty much said he was faced and goofed it himself.

    Rezound via Tapatalk 2
    jalaazul likes this.
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    Default Re: Asurion still sending fresh Evos

    Quote Originally Posted by crxssi View Post
    So the phone just magically broke itself, bent it's pins, and broke it's own plastic overnight. Right...



    And now YOU damaged the port while drunk, but only because it magically melted itself first. Right...

    Look, crap happens, but don't make it sound like the phone is at fault!
    Wow, really on the offensive there? He didn't sound like he was making excuses or blaming the phone at all. Sounded like he was completely owning up to the fact that it was probably his entirely his fault..
  7. #7  

    Default Re: Asurion still sending fresh Evos

    Question to the OP, now by the word NEW, are u stating Asurion is still sending out Brand New in box (non-refurbs) and why was your deductible so low, I was hesitant on filing a claim because I thought they raised the deductible a lil more for new phones w/LTE
  8. #8  
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    Quote Originally Posted by TrueDrooid View Post
    Question to the OP, now by the word NEW, are u stating Asurion is still sending out Brand New in box (non-refurbs) and why was your deductible so low, I was hesitant on filing a claim because I thought they raised the deductible a lil more for new phones w/LTE
    I had to replace mine also and my deductible was a $100. But got brand new phone not a refurbished.

    From the Planet 4LTE Chaos
  9. #9  
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    Default Re: Asurion still sending fresh Evos

    Quote Originally Posted by Shadnic View Post
    Wow, really on the offensive there? He didn't sound like he was making excuses or blaming the phone at all. Sounded like he was completely owning up to the fact that it was probably his entirely his fault..
    Quote Originally Posted by piizzadude View Post
    I Don't see how you got it magically happened out of the op. He pretty much said he was faced and goofed it himself.

    Rezound via Tapatalk 2
    Quote Originally Posted by celticking View Post
    You know, I thought I was clear in the OP. Apparently I wasn't. I wasn't trying to make it sound like the phone "magically" broke itself. That's why I went to the sprint store, told them I wasn't sure what happened, and asked if I could PAY for a repair. I never played dumb to anyone.

    Their advice was to call asurion. Point of this was that asurion still is sending new phones and not refurbs.

    The plastic which the metal pins are connected to appears melted. Just an observation. Read between the lines all you want but I was simply telling an unfortunate tale which set me back $100 but still ended up with a new phone.
    crxssi, you have a crummy attitude in the majority of your posts.

    The OP starts with "4th of July got the better of me" and then clarifies the situation in a follow up post, and you still feel the need to bash him for it.
  10. #10  
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    Default Re: Asurion still sending fresh Evos

    Quote Originally Posted by Shadnic View Post
    Wow, really on the offensive there? He didn't sound like he was making excuses or blaming the phone at all. Sounded like he was completely owning up to the fact that it was probably his entirely his fault..
    Quote Originally Posted by modplan View Post
    crxssi, you have a crummy attitude. The OP starts with "4th of July got the better of me" and then clarifies the situation in a follow up post, and you still feel the need to bash him for it.
    Yeah, I shouldn't be posting when stressed out and apparently I read way too much into the OP. Sorry celticking/all Deleted post.

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