Google Wallet Update Post-Mortem

**KMyers** · 07-11-2012, 09:26 AM

Hello,
After installing todays OTA, I noticed that Google Wallet no longer had my pre-paid card active. It basically returned to a clean install. I started to panic a bit and was getting realy to contact Money Network (again) to yell at them. Before I did, I hit the "Add Prepaid Card" button and after a few moments my balance was back...

Crisis Adverted.

**bc2k** · 07-11-2012, 09:30 AM

I did have to call Money Network - I had added funds with my first phone, then swapped phones, which meant I had a new 16 digit account number. The $10 credit showed up but not the added funds. Money Network can "move" the funds to my new account, just a matter of verifying some info over the phone. Mostly painless.

**BroadcastJunkie** · 07-11-2012, 09:52 AM

after the update, google wallet loads up, but i still have no luck added a card. seems like a crappy fix to me

**lvs3** · 07-11-2012, 10:05 AM

the update worked for me. I was finally able to fully install google wallet and I have my $10 pre paid card.

**mggm100** · 07-11-2012, 10:15 AM

It worked for me too, at least for the prepaid card. It looks like I have to redo the credit card I set up before they pulled the plug.

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**BroadcastJunkie** · 07-11-2012, 10:20 AM

so i got the card to activate, but balance is zero. i guess they no longer give you anything when you sign up.... weak

**zeravla531** · 07-11-2012, 10:27 AM

Originally Posted by BroadcastJunkie

so i got the card to activate, but balance is zero. i guess they no longer give you anything when you sign up.... weak

I just signed up and got $10.

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**BroadcastJunkie** · 07-11-2012, 10:31 AM

Originally Posted by zeravla531

I just signed up and got $10.

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wtf.. thats not cool. i really wanted to try it before i put money on it. but, eh.. what if i used a different google account?

**mggm100** · 07-11-2012, 10:44 AM

Is there any information about what this fix is supposed to do? I would like to know if it has solved the issue that fried the secure element when users did a factory install without deactivating Wallet.

**errbin** · 07-11-2012, 10:46 AM

Wallet worked for me with update

sent from a EVO that survived a Apple attack... thug life

**Shadnic** · 07-11-2012, 10:59 AM

Originally Posted by BroadcastJunkie

so i got the card to activate, but balance is zero. i guess they no longer give you anything when you sign up.... weak

It said 0.00 for me for like 20-30 seconds, and then a little later it popped back up! Maybe check back and see if it's there?

**BroadcastJunkie** · 07-11-2012, 11:54 AM

Originally Posted by Shadnic

It said 0.00 for me for like 20-30 seconds, and then a little later it popped back up! Maybe check back and see if it's there?

thanks, I'll take a look now haha

**KMyers** · 07-11-2012, 12:00 PM

I just went to the local CVS and attempted to use the wallet, it is still not functional

**Crimson** · 07-11-2012, 12:02 PM

Originally Posted by KMyers

I just went to the local CVS and attempted to use the wallet, it is still not functional

Did you ask the store if it worked for other people? Reason I ask is I went into a Best Buy and asked them about it and they told me it had been turned off at all their POS machines because nobody used it. (I assume it costs them to have it)

**balansboy** · 07-11-2012, 12:10 PM

Okay, silly question. Now that i've enable Google Wallet, how can I get it not to show up on the notification bar?

**KMyers** · 07-11-2012, 12:15 PM

Originally Posted by Crimson

Did you ask the store if it worked for other people? Reason I ask is I went into a Best Buy and asked them about it and they told me it had been turned off at all their POS machines because nobody used it. (I assume it costs them to have it)

I happen to be the only one who uses it there, It worked in the past (Prior to support dropping). I am getting the Nexus 7 tablet soon (pre-ordered) and will test it again. I may do a factory reset it on it today and unlock the bootloader while I am at it

Originally Posted by balansboy

Okay, silly question. Now that i've enable Google Wallet, how can I get it not to show up on the notification bar?

It will only show one time notifications when it is used or active. Once the application is closed, it goes away.

**Crimson** · 07-11-2012, 12:22 PM

Originally Posted by KMyers

I happen to be the only one who uses it there, It worked in the past (Prior to support dropping). I am getting the Nexus 7 tablet soon (pre-ordered) and will test it again. I may do a factory reset it on it today and unlock the bootloader while I am at it

I think that is part of the problem with NFC payments right now too, nobody uses them. ATM machines/credit card devices have 'issues' all the time from communications, mag reader issues, etc.. If the NFC stuff wasn't working right and 1 out of 100,000 customers try it.. they probably wouldn't even know. Hopefully as support grows that will change.

**Shadnic** · 07-11-2012, 02:06 PM

Originally Posted by balansboy

Okay, silly question. Now that i've enable Google Wallet, how can I get it not to show up on the notification bar?

Is it the one that just says prepaid card activated? Because I could just swipe that one away.

**BroadcastJunkie** · 07-11-2012, 02:26 PM

Originally Posted by Shadnic

It said 0.00 for me for like 20-30 seconds, and then a little later it popped back up! Maybe check back and see if it's there?

no dice, still says 0.00 my guess is that your might have had the card from before the so called fix

**Y2Dre** · 07-11-2012, 03:39 PM

I can report that the update worked for me. After I updated, I added the Google Prepaid Card and my $10 balance showed up. About 30 minutes ago, I used Google Wallet at McDonalds successfully for lunch.

Favorite part? The "How in the hell did you do that?" look from the cashier!

**KMyers** · 07-12-2012, 10:01 AM

Originally Posted by Y2Dre

I can report that the update worked for me. After I updated, I added the Google Prepaid Card and my $10 balance showed up. About 30 minutes ago, I used Google Wallet at McDonalds successfully for lunch.

Favorite part? The "How in the hell did you do that?" look from the cashier!

I am getting my phone replaced after a lot of back and forth arguing with Sprint. I few weeks ago I tried to clear my Google Wallet Settings and had the issue where it hung at 99%. I have a feeling this bricked the element. The replacement will be here in 24 hours.

**Andras** · 07-12-2012, 10:55 AM

Has anyone had issues adding funds to the prepaid card? I just tried adding funds with both a credit and debit card. After entering all my information when I hit the Next button I get a Google Wallet has Stop Unexpectedly message and the app closes out =(.

Update:

Called Google Wallet and was dispatched to Money Network. The tech had me clear data from the app, and reset up Google Wallet. Everything loaded up correctly and I was able to add funds from a debit card after that.

**Shadnic** · 07-12-2012, 11:12 AM

I had wallet working yesterday, I was able to add the prepaid card and had the $10 showing in my account. Then, today, I realized I still had the most recent wallet "update" in the market that I hadn't downloaded...so I went ahead and updated the app. Now I just get "initializing device" forever. Has anyone else had this step take a ridiculous amount of time? It started up quickly for me when it was working yesterday..

Edit: Alright, I uninstalled the update, said that I was using an unsupported version and needed to upgrade. I re-installed the update, then google wallet started from scratch and had me relink my account and everything, but it worked and I got a welcome email and my $10, so...yay!

**kiwicarlos741** · 07-12-2012, 02:59 PM

Originally Posted by KMyers

Hello,
After installing todays OTA, I noticed that Google Wallet no longer had my pre-paid card active. It basically returned to a clean install. I started to panic a bit and was getting realy to contact Money Network (again) to yell at them. Before I did, I hit the "Add Prepaid Card" button and after a few moments my balance was back...

Crisis Adverted.

hey thanks for the info, i was going to call them myself too until i read this and surely enough my balance came back up. thanks again

**kiwicarlos741** · 07-13-2012, 07:01 PM

Hey on another thread I read that if u had a prepaid balance prior to the security block all u do is click on prepaid card and let it go trhu that process and ur balance will return. Worked for me

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