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  1. Thread Author  Thread Author    #1  
    Bkmike23's Avatar

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    Default Update soon to fix EVO 4g LTE connection issues?

    I was looking to get this phone in a few days but one thing that may make me change my mind and get the SGS3 is the connectivity issues. There are a lot of threads here and in other forums talking about it. Even someone who works in a sprint store told me to stay away from the phone because so many people are having these issues. The rep also told me it has nothing to do with sprint's network. Does any one know if there will be any software update to fix this issue?
  2. #2  

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    I've had zero connection issues, sprint is great in my area. The one thing I can tell you for sure is that the EvoLTE doesn't have any major connection issues, anything that does turn up is probably either a random glitch (happens to everyphone from time to time) or an issue with Sprint's network in that area. I also much prefer the radios in the EvoLTE to those in the GSIII, good radios is not something Samsung is well known for.

    Sent from my EVO using Android Central Forums
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  3. Thread Author  Thread Author    #3  
    Bkmike23's Avatar

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    Default Re: Update soon to fix EVO 4g LTE connection issues?

    You must be one of the lucky ones to avoid these issues. I'm still skeptical about this phone now...
  4. #4  

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    That rep is a ***** because it is the network. They are working on the network everyday all over the country. I had a whole week where I barly had 3g. Then I find out that same week many upgrades in my area were completed and my 3g has been better then ever. Any "rep" with a half a brain would know the network is being worked on. The phone is not junk,, nice try though. Many people with connection problems are people who are in bad areas or no 4g areas with their 4g radio on. That screws up everything. Must have it set to CDMA only if you have no 4g.

    Sent from my EVO 4g lte
    love my evo.
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  5. #5  

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    I haven't had any connectivity issues here. I wouldn't think a sprint rep would ever try to encourage someone to not buy a flagship phone but who knows.

    Sent from my EVO 4G LTE
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  6. #6  

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    No connection issues with the phone here.

    Now, connection issues with Sprint is a different story...

    Tapatalk herp derp lulz.
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  7. Thread Author  Thread Author    #7  
    Bkmike23's Avatar

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    Default Re: Update soon to fix EVO 4g LTE connection issues?

    Thanks guys
  8. #8  
    Txchas's Avatar

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    Default Re: Update soon to fix EVO 4g LTE connection issues?

    As has been mentioned, no connectivity issues here either. Just crappy network coverage.
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  9. #9  

    Default Re: Update soon to fix EVO 4g LTE connection issues?

    just bad towers that all...phone is a good phone
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  10. #10  

    Default Re: Update soon to fix EVO 4g LTE connection issues?

    Well I guess you all are one pf the lucky few, cause I've had plenty connection issues with my phone! Don't know if it's the phone or the network, it disconnects itself from the mobile network a zillion times a day, and when I'm at home it will also disconnect itself from wifi from time to time.

    I've been fed so many stories by Sprint reps I don't know what to believe! I do know this phone is a freaking beast and once Sprint/HTC get it together this phone will be untouchable (at least till something newer comes out) LOL
    Palm Pre,Blackberry,HTC Evo 4g, HTC Evo LTE, Samsung Galaxy 2.10 Tablet, Samsung Galaxy S4
  11. #11  

    Default Re: Update soon to fix EVO 4g LTE connection issues?

    I also have a lot of connection drops but its impossible to tell if its the phone or the network. I would suspect that if the phone is unable to make connection after a certain period that it would auto-disable the connection as a power save
  12. #12  

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    Quote Originally Posted by sasha View Post
    Well I guess you all are one pf the lucky few, cause I've had plenty connection issues with my phone! Don't know if it's the phone or the network, it disconnects itself from the mobile network a zillion times a day, and when I'm at home it will also disconnect itself from wifi from time to time.

    I've been fed so many stories by Sprint reps I don't know what to believe! I do know this phone is a freaking beast and once Sprint/HTC get it together this phone will be untouchable (at least till something newer comes out) LOL
    I've seen a lot less of people with connection issues than those without, so I'd go with you guys being the unlucky ones rather than us being unlucky.

    Anyway, your issue sounds like either a network issue or just a bad phone, rather than a design or software flaw across all devices.

    Sent from my EVO using Android Central Forums
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  13. #13  

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    For what its worth, two of my friends also have an LTEvo. On a handful of occasions now, they've had decent reception while my phone could not find coverage. I'm thinking the radios in my set must be faulty but its too late to return it now.

    Not saying this is or isn't the case for other people, but in my experience on a few occasions, the phone and NOT the network was to blame.

    Sent from my EVO using Android Central Forums
  14. #14  

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    Quote Originally Posted by sasha View Post
    Well I guess you all are one pf the lucky few, cause I've had plenty connection issues with my phone! Don't know if it's the phone or the network, it disconnects itself from the mobile network a zillion times a day, and when I'm at home it will also disconnect itself from wifi from time to time.

    I've been fed so many stories by Sprint reps I don't know what to believe! I do know this phone is a freaking beast and once Sprint/HTC get it together this phone will be untouchable (at least till something newer comes out) LOL
    Just a thought,, your wifi router at home may not be good. Maybe it is, just throwing something out there. Have you used wifi at a local wifi spot? If so does it continually disconnect there also? If it does then you have a bad phone.

    Sent from my EVO 4g lte
    love my evo.
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  15. #15  

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    Not bashing on my phone I love so much but if there's no lte issues on this phone why is it a listed fix in the next update...

    Sent from my EVO using Android Central Forums
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    sasha 
  16. #16  

    Default Re: Update soon to fix EVO 4g LTE connection issues?

    Vysse, I think its for some of the issues the phones have going from LTE to EV-DO and back. I live in DFW where LTE is spotty and block by block. On my commute I go from 3g to 4g to 3g to 4g back to 3g all on a 15min commute. A lot of time I get to work and my phone has spazzed out trying to figure out what to connect to. Im pretty sure this is what they are trying to address
  17. #17  

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    I'm up in the Boston area and have had no connectivity issues with the phone.

    Sent from my EVO using Android Central Forums
  18. #18  

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    My wife would complain about connection drops all the time too. The problem with her hone was that it would keep switching back to CDMA/LTE instead of staying in CDMA only. Since the update she hasn't had any issues.
  19. #19  

    Default Re: Update soon to fix EVO 4g LTE connection issues?

    It's the network. We had original evos and all of a sudden we were dropping calls. We thought it was the phones. We bought new evos and same problem. Friends with other phones in my area have same connection issues. This is in the northern suburbs of Chicago. Towers will supposedly be fixed soon.
  20. #20  

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    Whatever it is they should fix it! Damn thing is downright worthless half the time. Sat for 15 mins today waiting on a freakin 3g signal so my GPS would work. GPS was locked had about 4 bars but nada cause no 3g. For as much as I pay a month its just not acceptable. Basically I'm gonna give them til the end of this contract and if I don't have a working network and LTE I'm out. Sorry for the rant but I've had it.

    Sent from my EVO using Android Central Forums
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  21. #21  

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    I was informed about three weeks ago by my Sprint guy that the LTE on the phones has a slight issue with its connection software. He did tell me that an update was coming out to address this issue. I have seen what is coming in this update which includes a fix for the LTE software. It should be out this week.

    Sent from my EVO LTE
  22. #22  
    lrn2swim's Avatar

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    Default Re: Update soon to fix EVO 4g LTE connection issues?

    Quote Originally Posted by kronosqq View Post
    I've had zero connection issues, sprint is great in my area. The one thing I can tell you for sure is that the EvoLTE doesn't have any major connection issues, anything that does turn up is probably either a random glitch (happens to everyphone from time to time) or an issue with Sprint's network in that area. I also much prefer the radios in the EvoLTE to those in the GSIII, good radios is not something Samsung is well known for.

    Sent from my EVO using Android Central Forums
    that's false. i'm on my second EVO LTE. my first one would just randomly drop data signal repeatedly all day long. took the phone back and got a new one. low and behold, no connection issues. i've read about the same thing happening all over the country. i think a great many of these phones were shipped out with faulty radios. what a major f-up. love the phone though, btw. so glad i got it, now that this new one works properly.
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  23. #23  
    flyer8493's Avatar

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    Default Re: Update soon to fix EVO 4g LTE connection issues?

    Quote Originally Posted by lrn2swim View Post
    that's false. i'm on my second EVO LTE. my first one would just randomly drop data signal repeatedly all day long. took the phone back and got a new one. low and behold, no connection issues. i've read about the same thing happening all over the country. i think a great many of these phones were shipped out with faulty radios. what a major f-up. love the phone though, btw. so glad i got it, now that this new one works properly.
    My phone drops a data connection all the time but I noticed it only does it where I'm going in and out of a 4g areas. It will not reconnect until I turn my screen back on. I had it swapped out and this new one does the same thing. I'm gonna wait for another radio update and see what happens.
  24. #24  

    Default Re: Update soon to fix EVO 4g LTE connection issues?

    I've lost my 3G signal and been roaming every so often, but it's Sprints network that's to blame and not the phone.
  25. #25  

    Default Re: Update soon to fix EVO 4g LTE connection issues?

    Quote Originally Posted by zmann View Post
    Just a thought,, your wifi router at home may not be good. Maybe it is, just throwing something out there. Have you used wifi at a local wifi spot? If so does it continually disconnect there also? If it does then you have a bad phone.

    Sent from my EVO 4g lte
    I used the same router with my 0G Evo and never had a issue, and yes I've tried it in other places but I was never there long enough to test it out fully. I don't have as many problems on the wifi it disconnects from time to time but not a constant issue as with the 3g.
    Palm Pre,Blackberry,HTC Evo 4g, HTC Evo LTE, Samsung Galaxy 2.10 Tablet, Samsung Galaxy S4
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