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  1. bryan64613's Avatar
    I just got off phone with an HTC representative and the only thing I can say is that their bad. When I asked him about Jelly Bean update for the EVO LTE, he told me that there is no Jelly Bean update coming up fo ther EVO LTE. I told him that I had called Sprint and that according to Sprint there is update ready, but that there is a delay on HTC's end. According to the representative that information has not been giving to Sprint and there is NO update coming up. If by the end of this month there is no update I'm switching to Samsung.
    11-19-2012 04:05 PM
  2. eXplicit815's Avatar
    I just got off phone with an HTC representative and the only thing I can say is that their bad. When I asked him about Jelly Bean update for the EVO LTE, he told me that there is no Jelly Bean update coming up fo ther EVO LTE. I told him that I had called Sprint and that according to Sprint there is update ready, but that there is a delay on HTC's end. According to the representative that information has not been giving to Sprint and there is NO update coming up. If by the end of this month there is no update I'm switching to Samsung.
    This is pretty typical of HTC.
    11-19-2012 04:11 PM
  3. HawaiiD's Avatar
    But our updates come through Sprint, not HTC. Sprint controls who, when, where, etc. All HTC could say is "we gave it to Sprint on (some date)".
    Correct me if I am wrong? I dont have an Evo4glte yet?
    But isn't there 2 update selections on your devices?
    One named "HTC Software Update"
    along with a regular firmware update?
    I'm just speculating? But am thinking why there would be 2 selections to
    update firmware?

    I would assume google would release the JB update to Sprint and let them
    tweak the update to their likings and test for any bugs before releasing
    the update?

    But if there was a delay from Sprints end? I would again assume
    there would be an amended memo stating there would be a delay
    with the JB update?

    I will just wait and see what will happen on Nov 28?
    If JB is not released by then?


    Edit:Talked to a Sprint csr and asked to speak to a manager regarding software issues.

    She connected me Technical support manager Megan.
    I asked Megan about the JB update? If it was headed to the HTC Evo 4G LTE ?

    If so who was releasing it? HTC or Sprint?

    Megan stated the Jelly Bean update will come directly from HTC.
    And that HTC Evo 4G LTE will certainly be/is getting Jelly Bean 100% for sure
    because the roll out started on Nov 15 and there was no
    other memos or information about it being delayed.


    Megan stated that when the "update/software" is pushed out?
    It goes by serial numbers on your phone.

    So what does it mean?

    If your phone has the chosen
    serial number? it will get the pushed update.

    So there could be good number of HTC EVO 4G LTE's that have a Jelly Bean update waiting for
    them and people for the most part are not checking for an upgrade or even know?
    Because for now the update is client initiated and there would be no update notification until a full on release from HTC.

    She went on to say she believes that
    HTC doesn't want to over load their servers in the beginning so the number of pushed
    updates is a very very small amount which she declined to specify.

    She said that after the 27th or maybe sooner? if you didn't get JB push? Sprint should have
    a JB download link on their website.
    11-19-2012 04:16 PM
  4. So Cold's Avatar
    If by the end of this month there is no update I'm switching to Samsung.
    I was thinking of picking up the note 2, you?

    Sent from my EVO using Android Central Forums
    YvesStLawrence likes this.
    11-19-2012 04:36 PM
  5. bryan64613's Avatar
    I was thinking of picking up the note 2, you?

    Sent from my EVO using Android Central Forums
    I was thinking about getting the Note. I have an upgrade that I haven't use in probably almost 3 years. I really like the S3, but probably go with the note.
    11-19-2012 04:40 PM
  6. Mercury81's Avatar
    I was checking out Samsung note 2 at best buy and its pretty awesome.:thumbup::beer:

    Sent from my EVO using Tapatalk 2
    11-19-2012 04:46 PM
  7. celticking's Avatar
    Checking in the hour every hour. If it is coming, I'd like to see it before Thanksgiving.

    Sent from my EVO
    11-19-2012 06:04 PM
  8. gameaddict8's Avatar
    Checking in the hour every hour. If it is coming, I'd like to see it before Thanksgiving.

    Sent from my EVO
    Screenshot if you get anything
    11-19-2012 06:11 PM
  9. dwb3838's Avatar
    Just wrote to sprint care on Twitter again and asked them about the jb update and they said there is currently no estimated time for the update on the evo 4g lte . That sucks so many different answers .
    11-19-2012 06:16 PM
  10. tt0h's Avatar
    Just wrote to sprint care on Twitter again and asked them about the jb update and they said there is currently no estimated time for the update on the evo 4g lte . That sucks so many different answers .
    I wrote sprintcares@sprint.com earlier today - roughly 11:30 EST with the following:

    Could you please verify, or deny, whether there is a current update for the EVO LTE being distributed? I believe the quoted update was 3.15.651.11. I've been told by Sprint that a coming update will fix my issues, and it's been stated several times that there is an update in the pipeline - but nobody has seen it yet.

    It's getting very frustrating waiting for the problems to be fixed and only rumored fixes mentioned with no real verification.



    Thank you for your time,
    -----

    I wanted to be specific so that they couldn't easily push it off as an LTE question, etc. As of yet there is no answer. I'll post whatever answer I receive here. I've had a few answers on twitter, but they were non-committal or tried to make it sound as though I was asking about the LTE/NV rollout.
    11-19-2012 06:41 PM
  11. kronosqq's Avatar
    Screenshot if you get anything
    Screenshot and post the update file somewhere, pull it off with astro before you update so we can get it to xda.

    Edit: If it shows up of course

    Sent from my EVO using Android Central Forums
    11-19-2012 06:46 PM
  12. jlo8720's Avatar
    im about to do some pavement pounding for the next day or two, but someone should tweet them the leaked screencap and ask about it.
    11-19-2012 06:46 PM
  13. thatguy7#AC's Avatar
    im about to do some pavement pounding for the next day or two, but someone should tweet them the leaked screencap and ask about it.
    I just emailed good old reliable Dan Hesse. We'll see what his crack team says.
    11-19-2012 06:49 PM
  14. So Cold's Avatar
    I just emailed good old reliable Dan Hesse. We'll see what his crack team says.
    I was going to suggest someone put Hesse on the spot. If he uses twitter that would be nice because it's more public. Tell him that his peeps are giving out contradictory info and give him the chance to set the record straight

    Sent from my EVO using Android Central Forums
    11-19-2012 07:12 PM
  15. cuffs50's Avatar
    I was thinking of picking up the note 2, you?

    Sent from my EVO using Android Central Forums
    I second that. Looks pretty awesome.

    Sent from my EVO using Android Central Forums
    11-19-2012 07:17 PM
  16. Captain_Throwback's Avatar
    Screenshot and post the update file somewhere, pull it off with astro before you update so we can get it to xda.

    Edit: If it shows up of course

    Sent from my EVO using Android Central Forums
    If anyone does get the update, definitely upload somewhere for me. I'll make sure a rooted version of the full ROM gets to the masses .
    11-19-2012 09:10 PM
  17. celticking's Avatar
    Still drives me nuts that @sprintcare claims there is a jellybean update and denies it on the same days.

    Anyway, the one x users over at xda still don't have it. Makes me think we might be waiting awhile for the update.

    Sent from my EVO
    11-19-2012 09:23 PM
  18. NastyNeil's Avatar
    The only reason I think we'll get it before the one x is because we don't have a successor like they do in the one x+. I believe for that reason alone we will get the update first and soon.

    Sent from my EVO using Android Central Forums
    11-19-2012 09:54 PM
  19. celticking's Avatar
    Think it might have to do with the one x + being released only a matter of days ago. Selling point.

    Sent from my EVO
    11-19-2012 10:23 PM
  20. gameaddict8's Avatar
    Think it might have to do with the one x + being released only a matter of days ago. Selling point.

    Sent from my EVO
    When is one x + coming out?

    Sent from my EVO LTE using Android Central Forums
    11-19-2012 10:53 PM
  21. celticking's Avatar
    One x + is already out. HTC just replied to my tweet. No update for the evolte to jellybean yet. I don't think anyone knows what's going on. Screw it, I'm jumping to cm10.

    Sent from my EVO
    11-19-2012 11:03 PM
  22. Blade77777's Avatar
    I just got off phone with an HTC representative and the only thing I can say is that their bad. When I asked him about Jelly Bean update for the EVO LTE, he told me that there is no Jelly Bean update coming up fo ther EVO LTE. I told him that I had called Sprint and that according to Sprint there is update ready, but that there is a delay on HTC's end. According to the representative that information has not been giving to Sprint and there is NO update coming up. If by the end of this month there is no update I'm switching to Samsung.
    same here. Counting till my contract is over.
    11-19-2012 11:46 PM
  23. eXplicit815's Avatar
    Just another day at Sprint:

    zakphi, boo5ted, jlo8720 and 1 others like this.
    11-19-2012 11:46 PM
  24. boo5ted's Avatar
    That's exactly what the Sprint csr told me 2 days ago. Jelly Bean update that is 348MB in size. Limited release until the 27th.
    Then it will be pushed automatically to everyone's phone.
    He went on to say to manually push the update to your phone.
    You have to clear data in your google services framework in your app manager. Force close google services framework. Then manually
    Check for htc software update.
    And it should be there.

    Sent from my Coconut Wireless

    Just tried it, no dice yet.
    11-19-2012 11:49 PM
  25. DrDre24's Avatar
    Done with Sprint and HTC...
    11-20-2012 12:14 AM
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