Update coming to HTC evo 4g lte

**celticking** · 11-19-2012, 11:45 PM

We really can't complain that much about sprint. The international one x doesn't even have jellybean rolled out. Read those threads and see how pissed they are.

I'd still like to see jellybean and sense 4+. Considered jumping to cm10 earlier today but can't live without them HTC widgets.

Sent from my EVO

**So Cold** · 11-19-2012, 11:52 PM

Originally Posted by celticking

We really can't complain that much about sprint. The international one x doesn't even have jellybean rolled out. Read those threads and see how pissed they are.

I'd still like to see jellybean and sense 4+. Considered jumping to cm10 earlier today but can't live without them HTC widgets.

Sent from my EVO

You work for sprint don't you?! :-)

I know I'm not the only one who feels this way but it's not the lack of jelly bean, it's the lack of any update to fix known issues. Mainly the contacts issue.

A week ago I wasn't even thinking about jelly bean but now after sprint teasing it I do really want it. And with all the mixed messages coming out of sprint I feel I have every right to complain.

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**celticking** · 11-19-2012, 11:56 PM

I'm with you. Seem like quick updates and we get the shaft. And the lte connect issue is a joke. I'd be nice to see a home run update that fixes it all but I don't see it happening.

Sent from my EVO

**kronosqq** · 11-20-2012, 12:20 AM

The biggest thing to be pissed about here is that Sprint or HTC or whoever is managing this whole thing have no idea how to handle a major OS update rollout. Delay aside, make sure there's a press release, make sure there is reliable and consistent information available to your user base, and above all try not to **** off users who are already pissed at not getting the update sooner. I don't really care about the amount of time they take to get JB on the EvoLTE as long as it falls inside my prediction of before new years, I'm not the kind of user that it matters much for (although added performance and native Google Now will be nice) since I run MeanROM, don't have the big issues with stock, and can jump to CM10 whenever I get the urge to. I'm only pissed at how they've mishandled every aspect of this rollout, if indeed it is happening. Extremely unorganized and unprofessional.

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**zakphi** · 11-20-2012, 12:35 AM

i may get a lot of heat from this comment, but i'm going to say it anyways.

this is one of many reasons why people choose iOS over android. apple is always informative and consistent with their major OS updates.

**jimmyg41** · 11-20-2012, 02:49 AM

Originally Posted by zakphi

i may get a lot of heat from this comment, but i'm going to say it anyways.

this is one of many reasons why people choose iOS over android. apple is always informative and consistent with their major OS updates.

I was about to mention this. Even I knew exactly when IOS6 was going to roll out, months before it came out. All on the same day. So for HTC to push out updates in waves....they must over estimate how many EVO LTE owners. Defragmentation has its downsides.

**celticking** · 11-20-2012, 03:07 AM

Apparently they broke devices with their original rollout. Check out the one x thread over at xda. Football keeps getting new bases which are faster than the one before. Could be nice, if we ever get it.

Sent from my EVO

**TonyLibations** · 11-20-2012, 03:17 AM

Originally Posted by celticking

Apparently they broke devices with their original rollout. Check out the one x thread over at xda. Football keeps getting new bases which are faster than the one before. Could be nice, if we ever get it.

Sent from my EVO

We may have dodged a bullet. Football?

**steven-h** · 11-20-2012, 07:15 AM

Do not forget this is Thanksgiving week and there will be short staff at Sprint and HTC in the USA. Not a good time to put out an update with limited support.

**mike31082** · 11-20-2012, 07:44 AM

Looks like conflicting reports on an EVO LTE Jelly Bean update

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**bradley lanphere** · 11-20-2012, 08:24 AM

Originally Posted by mike31082

Looks like conflicting reports on an EVO LTE Jelly Bean update

My thing is, I have seen multiple users claiming sprint reps told them it is out there and its being pushed in waves and my many attempts through sprint chat and on the phone every sprint rep I spoke with denied any such update for our device. Now I realise there are some levels of sprint with more info and some sprint reps are very naive but howcome some get told one thing and in my many attempts I kept getting the same response even through different contact methods with different reps every time?! So I'm starting to wonder if these people
claiming such things are just trolls yanking our chains!!

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**mike31082** · 11-20-2012, 08:51 AM

I'm thinking based on the banner from the TC, that the EVO LTE Jelly Bean update might be more likely on Nov. 27 rather than the 15. It's pushing out now on the One X and with the previous update the EVO got it about 20 days later. There will probably less time with this update, so the Nov 27 date seems plausable to me.

It just seems that the One X is taking current priority.

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**smkyle** · 11-20-2012, 08:52 AM

I talked with sprint yesterday and was told the update is rolling out. Not a troll!

**mrhankey184** · 11-20-2012, 09:37 AM

Think I need to check these forums and update manually on the 31st so i can move on with my life lol. This is ridiculous

**bluespyder117** · 11-20-2012, 09:44 AM

I also talked to both sprint and HTC yesterday around 3pm eastern time. Sprint confirmed (3.15.651.11) (Jelly Bean) update, HTC confirmed (3.15.651.11) (NON Jelly Bean) update "but unknown on release yet from HTC". Both however said that it's being released by ime # and also noted that there is x amounts of lots that are dedicated to x ime #'s. Meaning that if there is 3000 updates released on the 15th and only 1000 people that take the update on the 15th than on the 16th there is only 1000 updates that day until the previous ime #'s use up the update or until the 27th when it goes ota. So as far as it taking forever to get your update blame it on the people who is eligible for the update not excepting it. Also side note most of the people who rushed to get the phones first are usually root users and they probably won't take the update for that reason.

**smkyle** · 11-20-2012, 09:45 AM

Originally Posted by mrhankey184

Think I need to check these forums and update manually on the 31st so i can move on with my life lol. This is ridiculous

Why wait until December?

**So Cold** · 11-20-2012, 09:47 AM

Originally Posted by smkyle

I talked with sprint yesterday and was told the update is rolling out. Not a troll!

Calm down, I think it's pretty obvious sprint has absolutely no idea what they are doing so contacting them is useless.

If I make enough calls I can probably find someone to tell me we are getting android 6.0 thin mint

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**eXplicit815** · 11-20-2012, 09:50 AM

Originally Posted by bluespyder117

I also talked to both sprint and HTC yesterday around 3pm eastern time. Sprint confirmed (3.15.651.11) (Jelly Bean) update, HTC confirmed (3.15.651.11) (NON Jelly Bean) update "but unknown on release yet from HTC". Both however said that it's being released by ime # and also noted that there is x amounts of lots that are dedicated to x ime #'s. Meaning that if there is 3000 updates released on the 15th and only 1000 people that take the update on the 15th than on the 16th there is only 1000 updates that day until the previous ime #'s use up the update or until the 27th when it goes ota. So as far as it taking forever to get your update blame it on the people who is eligible for the update not excepting it. Also side note most of the people who rushed to get the phones first are usually root users and they probably won't take the update for that reason.

While they probably won't take the full update, people who have rooted phones mostly know to download the update and upload it to a developer site so that the development teams can do their work to it. So far, I've seen not a single update anywhere from XDA, or even doing a Google search for the version number.

**mrhankey184** · 11-20-2012, 09:56 AM

Originally Posted by smkyle

Why wait until December?

I meant the 30th

**wpavlik2** · 11-20-2012, 10:01 AM

I believe we have been trolled.
I did post a Tweet to HTC and Sprint to see if they might offer any insight.

**ncfanboy** · 11-20-2012, 10:13 AM

I just don't see htc and sprint releasing an update over the thanksgiving holiday after maybe I still have my hopes up though

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**So Cold** · 11-20-2012, 10:25 AM

If there is an update I would expect to see it next week

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**mawilson82** · 11-20-2012, 10:54 AM

Maybe the update is being held up in customs? DOH! Here we go again.

**Sorniel M Davila** · 11-20-2012, 10:58 AM

Sprint: We received your information and will connect you with a Chat Specialist soon.
Jackie L.: Thank you for contacting Sprint. I am happy to help you. Please give me a moment to take a look at your account.
Jackie L.: Let's move this chat and make it a window of its own. It will enable you to view other Web pages while we chat.

Simply click the white Yes button below now.
Jackie L.: Thanks for moving the chat window.
Jackie L.: Hello Sorniel.
Jackie L.: Please give me a moment while I research that for you.
Jackie L.: Thank you for waiting, as I have checked as of now we do not have any updates regarding when the updates will be released.
Jackie L.: Sprint and HTC are working together over it, it will be released very soon.
Jackie L.: You will get a notification.
You: Thank you very much.

**tt0h** · 11-20-2012, 11:05 AM

Below is the response I received to my email to Sprint. Still take anything said with a grain of salt....
--------

11:59 AM (0 minutes ago)

Hi Terry,

Thanks for contacting Sprint Cares in reference to confirming an update
for the EVO 4G LTE. I will be happy to advised that the latest software
currently available for HTC EVO 4G LTE is 2.13.651.1. As far as a new
version of software, any updates for the device will be sent directly to
your device. If you want to confirm you have the latest software updated
on your device, you may go to MENU>>SETTINGS>>SYSTEM UPDATES>>UPDATE
SOFTWARE.

If you have any additional questions, feel free to reply to this e-mail.

Thank you,

Yahkie W.
Social Media Care

Original Message Follows:
------------------------
Could you please verify, or deny, whether there is a current update for
the EVO LTE being distributed? I believe the quoted update was
3.15.651.11. I've been told by Sprint that a coming update will fix my
issues, and it's been stated several times that there is an update in
the pipeline - but nobody has seen it yet.

It's getting very frustrating waiting for the problems to be fixed and
only rumored fixes mentioned with no real verification.

Thank you for your time,

Terry