Where is the 4G on this phone?

**geneva54** · 11-25-2012, 01:53 PM

I just upgraded this phone alittle over a week ago coming from the EVO 4G.
I have yet to see 4G on the phone. I have never even seen the 4G symbol at the top of the phone.
I have it set to LTE/CDMA.
Is this the only setting to get 4G?
Is the reason that I am not getting 4G because there is no LTE in my areas?

I just want to make sure that there is nothing wrong with the phone.

**TonyLibations** · 11-25-2012, 02:04 PM

Originally Posted by geneva54

I just upgraded this phone alittle over a week ago coming from the EVO 4G.
I have yet to see 4G on the phone. I have never even seen the 4G symbol at the top of the phone.
I have it set to LTE/CDMA.
Is this the only setting to get 4G?
Is the reason that I am not getting 4G because there is no LTE in my areas?

I just want to make sure that there is nothing wrong with the phone.

To my knowledge, you have it set up properly and there is no other way of toggling. It's likely that Sprint's LTE is not yet in your area. I'm in the same boat and spend my time running from Hotspot to Hotspot.

Sent from my EVO L(a)TE using Android Central Forums.

**geneva54** · 11-25-2012, 02:59 PM

I'm surprised they would put out a phone for LTE that doesn't at least revert back to 4G when they can't even support LTE for everyone yet.
I thought that I was paying for 4G.

**steve0617** · 11-25-2012, 03:29 PM

Do you even have either Wimax (the 4g I think you're thinking of) or active LTE service where you live?

**BigDinCA** · 11-25-2012, 03:33 PM

Sprint LTE in the OC is pretty nill right now. Go to and you can see updated maps and over at they have great info regarding the LTE updates for every major area in the country. I live in Murrieta and there's no LTE here either, but I get it in lots of places in LA county.

The reason for no WiMax on this device is because Sprint stopped rolling out that network a year ago and made the decision to concentrate on LTE exclusively. There really was no point to add the WiMax capability to this phone, in their eyes, to accommodate a technology that they were going away from.

**BigDinCA** · 11-25-2012, 03:34 PM

Originally Posted by steve0617

Do you even have either Wimax (the 4g I think you're thinking of) or active LTE service where you live?

WiMax is all over Orange County.

**steve0617** · 11-25-2012, 03:46 PM

Forgot to say, there are no Wimax *and* LTE phones. It's one or the other. All new Sprint 4g phones are LTE. No more Wimax phones.

**geneva54** · 11-25-2012, 03:52 PM

I work at LAX and live in Orange County. I have not seen the LTE working in either of these locations.
We did get 4G with the OG EVO here in Orange County.
I guess at this point I just want to make sure there is no issue with the phone itself while I still can return it.

**Mikey47** · 11-25-2012, 05:05 PM

Originally Posted by geneva54

I work at LAX and live in Orange County. I have not seen the LTE working in either of these locations.
We did get 4G with the OG EVO here in Orange County.
I guess at this point I just want to make sure there is no issue with the phone itself while I still can return it.

The only way you will know for sure is to find an area that has LTE and see if your 4G lights up. I have 4G for about 6 minutes a week (as I drive past Rockford, IL). So I know mine works.

Honestly I would be very surprised if yours didn't work once you get into an LTE area. And even if it doesn't and you are beyond your 14 day return window that would mean something is wrong with your phone and sprint would have no problems swapping it out for one that worked.

**BigDinCA** · 11-26-2012, 12:09 PM

Originally Posted by geneva54

I work at LAX and live in Orange County. I have not seen the LTE working in either of these locations.
We did get 4G with the OG EVO here in Orange County.
I guess at this point I just want to make sure there is no issue with the phone itself while I still can return it.

What Mikey said, but here is a map for your work site and part of your commute. When I travel through the area and all the way up into N. Hollywood I get a 4G signal and it's just automatic. I'm sure you have already done this, but if not toggle the network mode to CDMA only and after a few minutes toggle back to LTE/CDMA. If you still get nothing, go to a Sprint store. Ideally you would want to go to a store that's inside of an LTE area so they can see that your phone isn't connecting, yet they have phones at the store that are.