- 02-03-2013, 09:29 AM #51
- 02-03-2013, 01:16 PM #52
Re: Sprint tech suggested S3 to replace my Evo LTE...
I had the original EVO and only had to swap it out for a refurb when an update got corrupted and put the phone into a continuous reboot loop. The techs at Sprint were very accommodating and I had a phone a day or two later and never had any problems with it.
Now I am on the new EVO and have had no problems at all. - 02-03-2013, 02:11 PM #53
Re: Sprint tech suggested S3 to replace my Evo LTE...
The tech find failure on the phone before they get exchanged.
I will tell you that using a magnetic case screws up the phone. I learned that on my Epic it forced my phone to power cycle off. The first week I had it when they were selling the Galaxy S Leather Holsters I was talking to one of Sprints techs' on the phone and magnetic closures are bad for the phones.
- - - Updated - - -
The tech find failure on the phone before they get exchanged.
I will tell you that using a magnetic case screws up the phone. I learned that on my Epic it forced my phone to power cycle off. The first week I had it when they were selling the Galaxy S Leather Holsters I was talking to one of Sprints techs' on the phone and magnetic closures are bad for the phones.J - 02-03-2013, 08:24 PM #54
- 02-04-2013, 03:48 PM #55
Re: Sprint tech suggested S3 to replace my Evo LTE...
i've had 4 htc phones in about 6 years.
the first, was one of their windows versions. the screen developed a dead-spot after 2 years
second was a hero for about a year when i upgraded
og evo was third for 2.5 years until my daughter wanted a new phone and i had an upgrade
finally, updated to the lte - 02-06-2013, 12:58 PM #56
Re: Sprint tech suggested S3 to replace my Evo LTE...
I'm getting an S3 tomorrow. My Evo just randomly heats up and drains the battery. They offered to give me a new Evo and I just asked for an S3 instead. Sorry guys. I'll miss the beautiful screen and aluminum body, but I won't miss much else.
- 02-06-2013, 07:46 PM #57
Re: Sprint tech suggested S3 to replace my Evo LTE...
One problem with these situations is that we don't really know what people are doing to their phones.
I have friends who constantly drop their phones. Then a few weeks later they complain that the phone sucks and this or that doesn't work. Hmm, generally dropping electronics is not good for them. It may not break immediately so they think the it's fine. But in reality, they've damaged an IC, cracked a solder trace, damaged a cell in the battery, or damaged a capacitor in the digitizer.
Not calling out anyone in this thread, I'm just saying in general. People can do less obvious things to their phones that cause problems and then think the phones are just prone to be defective. Having the phone in the bathroom when they're showering, leaving the phone in a super hot or super cold car, or using a defective charger can all cause problems with a phone that develop over time.
Sure, there are exception like the Palm Pre where it was a poorly constructed device. But in general when someone has to get four or five devices, and not necessarily just phones, there is some underlying cause.
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