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  1. Thread Author  Thread Author    #1  

    Default Dead Strip on Touchscreen

    Hi all,

    Just recently my screen became unresponsive and sporadic. I downloaded a screen test and it shows an entire strip on the screen that is "dead". The phone has never been dropped, I am not using a screen protector (no scratches) and the phone is not rooted. I spent some time browsing the archives but there wasn't a definitive answer. Has anyone else had this issue and resolved it? Attached are a few screenshots.

    Thanks for the help in advance.
  2. #2  

    Default Re: Dead Strip on Touchscreen

    I had the exact same problem in exactly the same place. I found that if I pushed on the top right corner of the screen I could make it go crazy. If you turn on the "show touches" option in developer options, you will see where its putting false touches.

    I went to the sprint store and they said the digitizer was bad. Option was to wait until they could find a donor phone with a digitizer or just get a refurb. I opted for the refurb because the phone was useless at times since most check boxes show up in the center where the no-touch area is.

    On a side note, your post is the first I've seen with the issue.
  3. #3  

    Default Re: Dead Strip on Touchscreen

    Even my phone had got the same problem today.

    The portion of the screen dead is exactly at the same place.

    Phone model :HTC one X
    1 year old

    Has anyone found any solution to it yet?
  4. #4  

    Default Re: Dead Strip on Touchscreen

    Click image for larger version. 

Name:	htc one x screen test.png 
Views:	6 
Size:	56.0 KB 
ID:	116563
  5. #5  

    Default Re: Dead Strip on Touchscreen

    Had this same thing last week, but my dead strip was a little lower. Sometimes it would press randomly all over the lower half of the screen and sometimes the area just wouldn't work. First thing that I noticed was that my status bar wouldn't pull down. I did a similar test with an app called Arashi that follows your touch. It seemed to alternate registering false touches and have that area completely dead. I have TEP on the phone, took it to Sprint and got a replacement screen. Fixed.
  6. #6  

    Default Re: Dead Strip on Touchscreen

    my jg g2 just started that 3 days ago took me a while to figure it out..... found a couple utube vids about it....looks like the digitiser is going out as mine in almost intemittent. i kind of suspect some software problem as my phone has never been dropped or abuse in any way but a factory reset has not
    solved the problem....im still in the 1 year warranty so as i have already removed the screen protector i guess its a tmobile warranty issue now....

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