Sound won't work on phone?

[Potnega]

So my phone just stopped playing sound all of a sudden, a few weeks ago it would stop playing media from the speakers but if I plugged headphones in it would work. Up until a week ago I could still listen to music/videos but then that crapped out too. If I make a phone call I can still hear the other person so I guess the speakers aren't broken? And also whenever Pandora or whatever plays the beats audio option is usually on but now if I go to Pandora the sound plays but the beats audio doesn't pop up. I'm running stock with no root and have factory reset it twice but with no avail. Any help would be appreciated

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[riskybzns]

If I make a phone call I can still hear the other person so I guess the speakers aren't broken?

Do you have it on speakerphone when you hear them?