Getting a replacement..

[th3gh05t]

Hello,

My HTC EVO 4g keeps randomly restarting and when the phone is under heavy usage is reboots. I'm going to go into a Spring store today and try and get a new phone as I have the TEP plan.


I currently have CM7 installed on my device. When I bring it in to the Sprint store, should I have the stock ROM installed on there? Or does it not matter?

Thanks for your time and answers!

Regards, th3gh05t

 

[yodatom10]

Hello,

My HTC EVO 4g keeps randomly restarting and when the phone is under heavy usage is reboots. I'm going to go into a Spring store today and try and get a new phone as I have the TEP plan.


I currently have CM7 installed on my device. When I bring it in to the Sprint store, should I have the stock ROM installed on there? Or does it not matter?

Thanks for your time and answers!

Regards, th3gh05t

Stock and tell them u just did a factory reset that way I don't have to reload everything to make it believable

 

[th3gh05t]

Stock and tell them u just did a factory reset that way I don't have to reload everything to make it believable

Ya, that's what I was thinking. I've already done a few factory resets, and that didn't help situation.

 

[Citizen Coyote]

Hello,

My HTC EVO 4g keeps randomly restarting and when the phone is under heavy usage is reboots. I'm going to go into a Spring store today and try and get a new phone as I have the TEP plan.


I currently have CM7 installed on my device. When I bring it in to the Sprint store, should I have the stock ROM installed on there? Or does it not matter?

Thanks for your time and answers!

Regards, th3gh05t

As yodatom10 said, you'll need to go back to stock in order to exchange it. Be aware that by exchanging the phone you'll be getting an Evo running 2.3, which is currently unrootable. Hope you like Sense.

 

[th3gh05t]

Ok, thanks for the advice!

As long as I have a phone that works, that is more important to me now.