11-19-2015 07:13 PM
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tools
  1. bolo185's Avatar
    !!! WAIT!!! DON'T RESET YET!!!
    I occasionally have the same problem. It typically occurs on my phone after the battery has run out completely. I plug it in to charge and after a couple minutes power it on, and it goes into the same infinite boot loop.
    I panicked the first time, because I didn't have everything backed up. I managed to stumble onto this solution, and it's worked for me every time (3 times so far).

    Here's how I do it:

    1) First, stop the looping by pulling the battery, and then reinserting it, WITHOUT powering it back on.
    2) Make sure the phone has enough charge to run without being plugged in and then UNPLUG the phone. I've done this after charging for maybe 20 minutes.
    3) Boot into the hboot menu (hold VOLUME DOWN then momentarily press POWER)
    4) Use the volume buttons to highlight RECOVERY and hit the power button.

    The phone vibrates, displays the white screen with HTC Evo 4g, then displays a black screen with a large green sync icon over a hard disk. (There's an image here: http://geekfor.me/wp-content/uploads.../radio_4.1.png)

    After about a minute, the icon switches to a red error symbol (triangle with exclamation point) over a cellphone. (There's an image here: http://htcevohacks.com/wp-content/up...ery-mode-4.jpg)

    5) At this point, pull the battery, reinsert it, and power it on normally (WITHOUT holding the volume button). The phone boots normally, and all the apps and data are there, just as they were before the loop started.
    Another thank you thank you!
    My Evo was stuck in the infinite power reboot loop and would not power up. Went to a Sprint store and all they offered was to factory reset it for $75. Told me I'd lose everything except what was on the card which wasn't much, had most stuff saved to the phone. Found this web-site and your post and tried your suggested fix. Worked perfectly the first time, my EVO fired back up from the infinite loop and worked just fine with all my stuff still intact.

    You'd think Sprint would let their store employees know of this simple fix that might work for customers to try and save all their data instead of just the $75 factory reboot. If the employee was aware of this possible fix and tried this 2 minute fix for me I would have been a lifetime customer of that store for life. Thanks for your post and to everyone on the forum giving valuable advice!
    05-03-2014 11:24 AM
  2. Emma Holt's Avatar
    My HTC Velocity 4g is also stuck in continuous reboot, and freezes at either the HTC sign on start-up or the Telstra sign on start-up (usually this Telstra sign). I have pictures and important stuff on it that I badly want to keep. I have tried what has been suggested on this forum, however it is still frozen and the only way to un-freeze it is to remove the battery and put it back in. It has been like this since the start of the year but I haven't done anything because the only suggestions I could previously find were ones where you lost everything. Does anyone have any suggestions?
    05-10-2014 09:31 PM
  3. Chad Higgins's Avatar
    !!! WAIT!!! DON'T RESET YET!!!

    I occasionally have the same problem. It typically occurs on my phone after the battery has run out completely. I plug it in to charge and after a couple minutes power it on, and it goes into the same infinite boot loop.

    I panicked the first time, because I didn't have everything backed up. I managed to stumble onto this solution, and it's worked for me every time (3 times so far).

    Here's how I do it:

    1) First, stop the looping by pulling the battery, and then reinserting it, WITHOUT powering it back on.
    2) Make sure the phone has enough charge to run without being plugged in and then UNPLUG the phone. I've done this after charging for maybe 20 minutes.
    3) Boot into the hboot menu (hold VOLUME DOWN then momentarily press POWER)
    4) Use the volume buttons to highlight RECOVERY and hit the power button.

    The phone vibrates, displays the white screen with HTC Evo 4g, then displays a black screen with a large green sync icon over a hard disk. (There's an image here: http://geekfor.me/wp-content/uploads.../radio_4.1.png)

    After about a minute, the icon switches to a red error symbol (triangle with exclamation point) over a cellphone. (There's an image here: http://htcevohacks.com/wp-content/up...ery-mode-4.jpg)

    5) At this point, pull the battery, reinsert it, and power it on normally (WITHOUT holding the volume button). The phone boots normally, and all the apps and data are there, just as they were before the loop started.
    Rhonda Wilson1 likes this.
    05-28-2014 01:13 PM
  4. NYDemigod's Avatar
    Do you have to keep the sd card inside when your doing all of this?
    06-26-2014 06:26 PM
  5. ange_toku's Avatar
    I followed the steps, but my phone does not display the black screen with a large green sync icon over a hard disk or the red error symbol over a cellphone.
    07-01-2014 12:06 AM
  6. Rhonda Wilson1's Avatar
    thank you soooooo much. my friend and i were worrying about how to fix the infinite boot loop when i came upon your artical, wow that worked like a champ. i cant thank you enough
    08-06-2014 06:54 PM
  7. voyager270's Avatar
    I want to get my HTC evo unlocked so I can let my husband use it. But it keeps looping the start screen. I tried holding the start button and down on the volume but it has no factory reset. Just the following:
    Fastboot
    recovery
    clear storage
    simlock
    Hboot USB

    No factory reboot. What can I do? Also can someone tell me how to unlock it?

    Thank you so much for ANY help.
    08-12-2014 03:57 PM
  8. voyager270's Avatar
    It didn't work on mine. :-(
    08-12-2014 04:38 PM
  9. raphaelll's Avatar
    the link does not work...
    anyone knows where can I get the file
    09-24-2015 11:44 AM
  10. htc zero's Avatar
    Hello all!

    Does anyone have any info on how I can recover my HTC CDMA?

    Of course my phone died (battery). I put it on the charger and powered it up. The phone stuck on Sprint screen for several days. This is the second time this has happened. The first time I was unable to use recovery but I was able to do a factory reset. THIS TIME I am unable to do anything. On factory reset, the phone goes to green icon and then it turns into the red exclamation. Same thing with recovery. I have tried the wipe/factory reset...I get an error there "E:can't open /cache/recovery/command" and I get that on all options in Sys recovery menu. I have read several threads on using fastboot but I have learned that there is more to it that plugging in the USB and recovering the phone.

    To help answer some of the questions here are the details on the HBoot menu:
    ****Locked**** (not rooted)
    Shooter XC Ship S-On RL
    HBoot - 1.58.0000
    Radio - 1.09.00.0108
    OpenADSP - v02.6.0226.00.0217
    eMMC-boot

    The phone has never been rooted and everything is stock.
    I have seen that it can be recovered through Hboot menu but I'm not deep into this side of things so I will need detailed instructions if possible. I have an HTC Evo 3d and my PC is Mac OSX.
    11-19-2015 07:13 PM
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