Can anyone from Sprint help me?
I just called my local Sprint to ask them when they would open and I was told to not go, because they were sold out. I asked them that I didnt want to pre-order but walk in and buy it and they said they had already sold their extra phones, so not to bother. I am pretty sure this is not supposed to be done and was wondering if anyone here who works for sprint or has had this happen to them could help me out.
- 06-02-2010, 06:18 PM #3
- 276 Posts
They aren't aloud to do pre-orders. This is from a friend that works at sprint. He was going to put one to the side for me, and was told very politely by his manager, that it would not happen. So I will be there when the store opens. This guarantees me my phone. It is Sprint policy by what he was told. They have to be sold to the customers that are there first.By By AT&T, I have Me an EVO. To me, the Phone of all Phones.
Sae's Apps My EVO is sporting: CM7.1.
- 06-02-2010, 06:21 PM #4
Yeah I'd pay absolutely no attention to who you spoke with. The only "rational" conclusion i can come to is that he didn't want to deal with people Friday morning so he was telling you they were sold out. My store advised no pre order and opening at 8.
- 06-02-2010, 06:26 PM #5
I just came back from my local Sprint store. I was told they were not even supposed to put out any accessories for the Evo, no holding phones, no pre orders. 1st come 1st serve. I did find out they are opening an hour early, so after numerous years since my concert going days I shall be standing in line for the Evo Fri AM.
I did manage to get the Mgrs mobile number. As long as my place in line is within the number of phones he has in stock, I'm golden.
If not...I still have my pre order @ BB...but I don't think I'll pay the 200.00 BB markup over Sprints price
I am in for a morning of arguing. This store is kind of shady. My wife went a couple of weeks ago and was talking about the Evo with an employee there and they offered to save her one, so they are definitely not going by the rules. I have emailed Sprint, chatted with them...I will take all the proof I can get to see if I can walk out with a phone. Looks like they pre-sold the phones to make sure they get their commission.
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- 06-02-2010, 10:38 PM #22
- 122 Posts
Thats crazy this must be a retail chain and not a corperate store. That is the only way they can get away with it. Is it sprint store exclusive? or does it sell other carriers. My store is doing a first come first serve basis only. It is also a retail chain that only deals with sprint.
- 06-02-2010, 10:51 PM #23
Mine is a corporate store, I have talked to various representatives and they have told me that no corporate stores are allowed to do this, they dont do it online or by telesales either. I am in for a fight on friday and I feel I will loose, since I dont have who to contact or call if they say no. I am going to go to radioshack and see how many they have in stock, what time they open, etc.
- 06-03-2010, 03:10 PM #25